I found the staff at Dunelm extremely efficient and eager to assist me in my order, they were abreath of fresh air to deal with and I would have no hesitation in shopping in Dunelm or online again...A+
Shopping at Dunelm has always been a lovely experience for me, partly because I can't get there very often so when I do its a day for exploring everything to the full. When exhaustion takes over, there's always first class refreshments in the cafe. Its one of my all time favourite shopping experiences so I don't deprive myself completely. Shopping online 'tho not a complete answer, does mean I can continue to shop with Dunelm.
I LOVE Dunelm Mill. Their prices are reasonable and their products are great. They have a wide range and I never walk out of there without spending something. If you are looking for soft furnishings/bedding/kitchen equipment and much much more, you can't go wrong.
If you want a gret shopping experience then visit Dunelm. Their bedding is siperb and there is such a lot of choice. Everything for your kitchen too and the bathroom. No room is too much for Dunelm. Long may they trade.
I am very please with my purchase from dunelm, I ordered online and my items were delivered promptly before the estimated delivery date. I am very happy with dunelm and will definitely be using them in the future.
I have used the Basingstoke store and also the Reading store. Both are very friendly and helpful. Nothing is too much trouble for them. We always go to the store as we like to look at what we want, just in case it 'feels' different to how you imagine it! I have had to return items (due to me changing my mind between the shop and home!) and have not had any problems at all. I will continue to use them for curtains, bedding etc.
I love Dunelm - you should take a trip! There are such lovely things, a lot of which I now have around home!! Love, love love a mooch around there and even better it's not at all badly priced so if you see something you like you can just buy it! Makes my life prettier :-) Thank you Dunelm.
26/jan wardrobe ordered 14/2 damaged wardrobe delivered, assured will be picked up in 3 working days. 5/3 contacted dunlem to see whats happening, -repeated over next 3 days 8/3 again assured will be contacted in 3 days to confirm pick up date. nothing--- text on 17 march to say being picked up 19/3. driver at 7.30 informs me pick up 7-10 am but you have to be there to sign.(no mention of this on text sent 17th) not possible so courier rings to say must be there can i ring back-try to ring back but will not take calls before 8 so what is the point of telling me to ring straight back at 7.30
goodwill gesture of £10 in vouchers , quite insulting seeing as though i have stored their goods for over 5 weeks---
I have recently purchased a 2 seater sofa and chair to match which I am awaiting delivery which is fine. It was such an easy process and no hassle. Also I have purchased kingsize duvet covers and pillowcases, also the same in single. Curtains - 2 sets. Dorma Full Forever pillows and loads of little things when visiting the Fenton Stoke on Trent Store and the Newcastle under Lyme Store. In all my purchases I have no complaints whatsoever. Staff were helpful and as already mentioned, the quality of the products very good. An altogether pleasant experience shopping at Dunelm.
Having spent over £2K with Dunelm they messed up a big order and left us with half completed bed sets and many trips to the store when it was an on line order. Well out of pocket and they offered a derisory £10 gift voucher which they upped to £20 when we complained Be aware - they do not value you as a customer