I do a lot of sewing and bought a "Dunelm" brand overlocker. It had no threading instructions and when I contacted HO Customer Services they said someone in store would be able to show me. Trudged back on a 14 mile round trip, guess what no one had a clue as to how to thread the machine. None of the machines in stock had instructions either. Contacted HO again and was given the run around for two weeks - many promises of obtaining instructions from the manufacturer. Nothing was ever supplied and after seven reminders I took the machine back to store whilst it was still in time for a refund. Needless to say I never did get the instructions..
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