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7 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Very Good. Decent friendly service. Good price

Bought 3 items recently. Epiphone es339 Guitar, Cubase Elements software and 'Dongle'.

The ES339. I have struggled with this guitar. Its an excellent model for the money spoiled by irritating niggles. Tried one locally and two by post. All had something wrong. DV247 was the last throw of the dice.

Well what a surprise. Great price-cheapest in Europe, agreed without any hassle. 4 year guarantee. Next day delivery - that was bang on time. Then the guitar. Well they must, like they say they do, check the quality of their stock. Love it. Best one I have come across. Great sunburst/finish. Plays and sounds so well. What a great all round guitar for the money. No complaints.

Software arrived fine. Forgot to order the license dongle that you need to make it work. Duh! I know my fault really but the web site could have made it more obvious - for computer idiots like me- that I needed it.

The arrival of the dongle was the only glitch. Badly delayed delivery due to the inefficiency of the van driver. Obviously annoying as you have classic 'angry' wait for nothing experience. Ah well- this has happened to me before- too many times to be honest. The people at DV247 tried their best. One other issue is the software itself has a problem with its video driver that Steinberg are trying to fix. Again not DV247's fault but maybe something they could highlight.

Overall dealing with them was a hassle free experience. Friendly down to earth staff, great price and service. Love my geetah! I now have my eyes on a vox amp. I must stop buying guitar stuff I must.....help.
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