Your service was great, but the courier was dismal
I checked the box on the delivery email to say deliver to a neighbour and I received a confirmation email to confirm that that is what they would do. I got home to find a note through the door which meant they had to redeliver. My neighbours had been in the courier basically hadn't bothered to walk the few yards to their house. I therefore received my Zoom 4 days later due to the weekend.
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