Once I'd made my choice on the style of door handles, my order couldn't have been processed and delivered any faster -- and I had emails and texts telling me when the delivery would arrive, and it arrived bang on!
Had researched door handles in local superstores and found the products to be cheap looking and double the price of the ones sourced from this company. Can't fault this company the products arrived swiftly, parcel could be tracked to hour of delivery, and more importantly the door handles were beautiful and at half the price of what local superstores were charging. Thankyou very much very pleased with the service I received.
Very impressed with the ease of the website, and the speed of delivery.
The order process was very easy using the E-Harware web site.
Using Pay Pal makes it even easier.
Order placed arrived next day driver even phone me to let me know it would be Delivered within a 1 hour time slot.
Found what I wanted quite quickly, order processed and despatched quickly and arrived in good condition in the middle of the pre-advised time slot. Very happy with the service provided.
I purchased polished chrome paris latchset and locks. The product and mechanism is strong. They look very stylish. I'm very happy with the product, service and quick delivery. The transaction went very smoothly. Would highly recommend.
My enquiry was by phone and it was great to speak to a person who the product I best needed even when I was a little unsure and to be contacted later to ask if a one day deliver delay was acceptable was very professional. This is an example for more companies to emulate.
Thanks; M Walker
I turned to this lot because I was very badly let down by a rival firm (you know who you are) who left me hanging a full month after i'd ordered my items. e-Hardware not only delivered within 3days, they actually apologised for being a day late. I don't often rate firms, but you guys deserve it. If you need to buy handles from any store, use these guys instead.....
Items was as described on the website ,was delivered next day
I was able to find just what I was looking for at a very competitive price, just perfect when there is so much going on
Bought a knocker , letter plate and numbers. All very good quality. Especially pleased with the knocker- it's solid, heavy and stunning!
Delivery was extremely quick and I was notified of delivery time.
I wouldn't hesitate to purchase from e hardware again.
We originally bought window and door furniture from e-Hardware because they have a fabulous range of quality products at good prices. Everything was installed in 2008 and 2009, looks great and has performed well. Whenever we had a glitch, Nigel has been able to advise and resolve the problem immediately. Last week, 4 years since last speaking to him, I called to ask a question about a door handle and he even remembered my voice. Despite it being a few years since buying the door handle from him, he was able to find my records, explain the solution and even still stocks the handle. Great products and fantastic customer service. Thank you. It's a pleasure doing business with e-Hardware.
We would use you again Thankyou for being so quick
I bought two pairs of gate hinges online which were well priced, they called me the next day to say when delivery would be, I was kept up to date on progress of the courier using their website which was sent to be by email. The service was quick and communication excellent, the hinges are high quality.
I placed an order for several items which I required for a job the following day, spending around £50. I was promised next day delivery providing I ordered by 3pm, which I did (1pm). I received no notification that the items were out of stock and so consequently could not complete the job next day, thus costing me a further £30 in fuel to go back to the job next week. Not happy at all, terrible customer service.
Very pleased with my order,exactly what I needed. The young sales person was very polite and helpful. Sadly however DPD who was the courier that was used for dispatching were terrible. I requested next day delivery and DPD drove past my house and then tried to say that I was not in to sign.....big fat lie....they just couldn't be bothered to find me. Not good enough. I rang e hardware to explain what happened and they got it sorted straight away.
Prices were good and delivery was fast. As we made a large order, they accidentally forgot one item, but they sent it out quickly with no questions asked.
Overall very good service and I would use them again.
Found e hardware on the internet. Website was easy to navigate and prices were very reasonable. Nigel and his team were quick to reply to my emails and calls and emails on order process and mail tracking were very helpful. Recommended
Quality products Competitively priced super fast delivery. Recommended
I would recommend purchasing products from e-Hardware, they are very reliable and their prices are very competitive.
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