Items are very well priced, well packaged and arrived quickly.
I was sent 2 exact handles within one of the boxes, which was rather confusing for a while (hence only 4*). On being made aware of this the problem was dealt with to my satisfaction.
Would use again.
I have nothing but praise for all the staff that I have been in contact
with for the service that they shown to me, from the telephone
receptionist to the warehouse staff.Wonderful service
if only all firms I deal with could do half of what you have done
I would be a very happy man.
Many Thanks .
Keep up the good work
Henry John Hope
Congratulations to you for the carrier, DPD, which you used for delivery to Northern Ireland. They kept me fully informed of the expected delivery time and requires only a two hour slot for me to wait in. They arrived after one hour.
However, I had ordered sash window latches which were fine but the screws provided for them were too big. The screws did not fit flush with the level of the latch, which they should have because they were too long and the head broke off the first screw because of the ill-fitting. I had to buy new correct (20mm) screws from Homebase at a cost of £1.99.
You should ensure this won't happen to other customers.
Compensation please! Greg McCourt
I always shop around when looking for products and read reviews on items and suppliers before buying and I was not disappointed with this purchase. They are very good quality hands at a very good price. Excellent delivery service and I was kept informed of delivery at all times. Very quick delivery too. I will definitely buy more items from this company and recommend to friends and family.
Products as described of very good quality with items that are hard to get easily anywhere else, I'm hooked I don't go to b&q or anywhere else anymore 2nd time used and really happy with the service items like glass door handles very well packaged so they don't break
The parts arrived quickly and were exactly what I ordered. To surprise and disappointment my home phone number (Which is ex-directory) and my email address were easily wiewable on my address label of my package. As I work in the security industry I am unnerved by this procedure! Other than that, everything was fine.
good product at a good price delivered on time would recommend to anyone
I paid a reasonable price bit still got really good quality kit, and it was delivered by DPD who text me in the morning giving a 1hour delivery window (16:08 to 17:08). Van pulled up at 16:07 and parcel was in my hands at 16:08. Brilliant!
Orderd door handles on a monday night arrived Wednesday morning, even got text to tell me the hour they would be delivered. the handles themselves are very good quality for the price i payed, very happy customer.
Very impressed with the service and prompt delivery.
recommenede as the company has aa great product range and deleiver very quickly at competitive prices
THE COMMUNICATION VIA THE TELEPHONE AND VIA TEXT TO FIRSTLY ANSWER MY QUESTIONS AND TO INFORM ME OF THE EXPECTED DELIVERY DATE AND TIME WITH OPTIONS FOR ME IF THEY DIDNT SUIT THE PRODUCTS WERE EXCELLENT PRICE VERY ACCEPTABLE AND DELIVERY SPOT ON WOULD HIGHLY RECOMMENT THIS COMPANY THE LADY I SPOKE TO VIA THE TELEPHONE WAS VERY INFORMATIVE AND DISPLAYED VERY HIGH STANDARDS OF CUSTOMER SERVICE THANK YOU
I received this order within 24 hours despite living in the Channel Islands.
This company also, without any fuss take off the VAT as we donot pay this in Guernsey.
They also have good selection and quality products.
I ordered online midday Monday and my order was delivered Wednesday at 2.30pm. I received emails updating me of my order being processed, dispatched and delivery time within an hour window.
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