This was my first time I've ordered magnets online, for some home experiements. I wanted to use a company that clearly defined the specifications of each magnet. Very nice user-friendly online site. Confirmation email of order was handy Magnets arrived by post, well packaged and protected. I would use this company again.
Spoke to a real person who was most helpful trying to sort my needs out. Magnets arrived on time as promised. As an afterthought on the website would have liked a scale size indicator for the layman. Plus a sort of non technical magnet to magnet grip indicator.
Made a couple of orders trying to figure the right strength of pull for the purpose required. Both arrived very promptly and exactly as ordered. Lose a star for selling adhesive magnets where the adhesive is less strong than the magnet's attraction to its pair so they pop off onto each other rather than remaining on the intended surfaces when used like that. Probably not an issue when using magnet to metal rather than magnet to magnet though, and nothing a bit of superglue didn't sort out. All round very happy with the products and service and would certainly order from again.
I ordered a small quantity of magnets in the afternoon, and was surprised to see that they had been dispatched that same day. I received a text message informing me of this dispatch, as well as another stating when the order would arrive and the name of the courier and its agent! I was very pleased that my order arrived the very next day, not 24 hours after I placed the order online.
The magnet add a very good finish but I was expecting a19kg would have been stronger but that may be my fault ! Not much experience with magnets. But no complaint about delivery and the communication in letting us now it has been detach