...to find companies, even in this day and age, who try hard to please their customers - but E magnetsuk dealt with my very minor query with such clear sincerity (and in such comparative depth) - following up with instant delivery of exactly what I needed at a price which was far less than I expected that I was left quite stunned! Their website too is highly navigable, efficient and fast. I have to say that I'm tempted to buy another magnet from them - not because I need one - but just for the refreshing experience of dealing with such a fine organisation.
Ordering from the website was very easy and straightforward. The site was user friendly and easy to navigate. Despatch was very efficient and goods received quickly. E-mail confirmations were also received when the order was placed and also when it was shipped. Very good service and happy to recommend.
This was my first time I've ordered magnets online, for some home experiements. I wanted to use a company that clearly defined the specifications of each magnet. Very nice user-friendly online site. Confirmation email of order was handy Magnets arrived by post, well packaged and protected. I would use this company again.
Spoke to a real person who was most helpful trying to sort my needs out. Magnets arrived on time as promised. As an afterthought on the website would have liked a scale size indicator for the layman. Plus a sort of non technical magnet to magnet grip indicator.
Made a couple of orders trying to figure the right strength of pull for the purpose required. Both arrived very promptly and exactly as ordered. Lose a star for selling adhesive magnets where the adhesive is less strong than the magnet's attraction to its pair so they pop off onto each other rather than remaining on the intended surfaces when used like that. Probably not an issue when using magnet to metal rather than magnet to magnet though, and nothing a bit of superglue didn't sort out. All round very happy with the products and service and would certainly order from again.