Incorrect information, slow delivery.
Review by confirmed purchaser
The person I spoke to on the phone seemed really helpful so I ordered the part (immersion element) plus installation key. When my plumber saw it he told me I should have bought just the thermostat. I had been told by E trade counter that that was not possible. Well it is and its only £30 instead of the £100 that I was charged. Oh and the installation key doesn't fit and the stuff took a week to arrive which is poor. So all in all a pretty rubbish experience.