I purchased a Karcher pressure washer from e4 and had a problem with a broken part. Contacted e4 and they immediatley offered to uplift and replace as soon as it was back in stock, they gave me the date the product would be back in stock and a date for uplift and delivery of the new one. Everything happened as they said it would the communication and service was excellent.
The site was easy to navigate. The prices offered were very attractive. However, there was a delay on the basket value when you deleted unwanted items. This confused me and made me wonder whether I was being charged for unwanted items. However, I was at rest when I actually went into PAYPAL where the right amount was displayed. The value on the e-mail confirmation did not tally to actual payment. Other than that a very good site, delivery for the item we chose was next day which was excellent. Definitely recommend this site.
Item was ordered on the Wednesday and delivered on the following Friday. It was also easily tracked using the company tracking info. Well done; ordering this through a high street retailer would have probably taken the best part of a week so I shall most certainly be using the internet again.
OK, so I was a little reticent of using an unknown Company - But I needn't have worried! Ordering was easy, and price was great. But the delivery was out of this world! Ordered on Monday morning, paid for standard courier delivery and the item arrived at 11.00am on the Tuesday! Outstanding!!! So nice to see an efficient smaller Company which seriously cares about its Customers in getting their items to them quickly! (rare nowadays!) Well done, e4electricals! I'll certainly use them again!
Having ordered my Vax Hoover around mid day, it arrived the following day before lunch........... giving me a chance to try it out! Communication was good, item was as decribed and at a very good price, less than most retailers. Will use this company again.