In a world of mediocre sales support and customer service Easy Wellies stand out as being a clear, no-nonsense supplier. When the first pair of wellies didn't prove to be as expected (my error of choice - not theirs) they offered great advice in choosing the correct pair, I did not feel hurried but rather as a valued customer. Next day service and the returns procedure was a breeze.
Buy with confidence and if in doubt just give them a call to ask their advice.
I was worried about buying wellies online as I walk everyday and need something good for my knees - the instructions for trying on were reassuring. I was kept in touch about the delivery process which was very fast and so far, the wellies fit, and are comfortable and my feet dry!
Was recommended by a colleague and after looking online made a purchase unfortunately I ordered too small but one phone call and it was sorted and hey presto a replacement pair arrived 9.00 next day but had to pay for postal swap. Great boots, mega comfort, pity I have to go to work to use them.will have to see how long they last but they look well constructed so here's hoping.
I found the website easy to use with a great choice of items. Once I had decided what to buy it was very easy to place the order. I received an email within minutes detailing the order and containing how to check and review the order.
The item came in just over 24 hours and is just as described.
Goods ordered at 1 minute to 4pm and delivered next morning. I tried them on but realised I had ordered the wrong size. The next morning the courier delivered the correct sized ones and picked up the incorrect ones at the same time. So easy and hassle free. I will definitely use Easy Wellies again. Thank you. Excellent service and excellent product.