Easyishop reviews

Easyishop reviews

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Avoid easyishop at all costs

My experience sound 'spookily' familar.
I ordered two 'IPig' ipod docking stations from Micro heaven/ easyishop on the 6th january. When a week or so later nothing had arrived i got in touch only to be told the familiar "lost in the post by the Royal Mail" story.. (has the royal mail really got this unreliable?.. i think not) A week later one of the docking stations arrived (poorely packed and damaged box but contents ok). When i eventually got through on the phone line they told me that the second item was out of stock with no date available from the manufacturer. I cancelled this item and was told a refund would be processed right away to my card. Over two weeks later I have no refund and no reply to any of the several emails I've sent.
Draw your own conclusions. fortunately i paid by credit card so I'm hoping i can get my money back.

Steve
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No problems ever

everything I have ordered has arrived promptly and in excellent packaging.

I have not had to contact them about anything, so am unable to comment on their customer service.

Quite simply, I have used their rather nice web site, ordered several items on several different occasions, and received the goods within the week.

Thoroughly satisfied.
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First class all round.

The best price I found on the net and everything ran very smoothly, with excellent communications and super quick delivery.
Many thanks
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Definitely steer clear of Easyishop

I ordered a phone cover back in August 2011 and still to this date have not received the goods even though they took the money from my account straight away.

I have emailed 3 times and tried calling several times with no response to any of it.

A friend of mine also purchased a phone cover a couple of days later and she to has not received her goods.

They are just thieves!
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Steer Clear of Easyishop!

Back in March, I bought and paid for an Ipod waistband carrier, but have never received the item. Despite sending a number of emails to Easyishop (Surrey Stores Ltd), only one received a specific response, which was back in April, stating -

"Unfortunately we are still awaiting new stock to come in of this item as the manufacturer has had a production problem. We apologise for this delay and will ship this item to you the day it arrives in our warehouse via special delivery at no extra cost to your self, considering the circumstances. Unfortunately many suppliers are having the problem with this item but we expect this to be resolved in the next few days. I apologise again for this further delay to your delivery."

My other emails just trigger an automated reply, with a promise of a response within 24 hours. Never happens. And there is no telephone number on their web site.

I regret ordering from Easyishop as certainly in my case, it seems like I've been dupped!
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good range & good service

easyishop always have a good range, even showing items not quite available yet. The prices are good and when they have the item(s) in stock delivery is quick

A Reeve
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Superpig Ipod dock

I placed my order christmas week, and hadnt noticed it said the dock wouldnt be in for 7 days, I received an email asking if I realised this as it could be a xmas present (which it was), i was offered a different colour which I received next day. Excellent service and I will definately use again and will recommend to friends and family.
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Great service

I have used easyishop for all my i pod/i phone needs for the last couple of years and have always found their service to be excellent.

I recently moved to Canada and was worried that I would not be able to shop on the site any longer due to the postage distance, however I decided to order a new i phone 4 case not really thinking i would ever see it. Needless to say i was pleasantly surprised when my new case arrived in a couple of weeks.

Obviously I will continue to be a loyal customer for the considerable future as their sale staff and service have always been top notch.
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Great prices with great service

I desperately needed protection for my new iphone 4 and compared prices on the internet. Easishop came up trumps on price and I was thrilled to get the goods quickly and as described.

Buying from the internet can be a gamble but I thoroughly recommend easishop.
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Ipod touch Case

Bought 2008. The case arrived next morning. Brilliant packaging. Mint condition-obviously new. Sturdy and has lasted me 2 years. I would carry on using it but i have just bought the new ipod touch and the case doesnt fit on the new one beause i had bought the case for the older generation of ipod touch.
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An I-POD COVER

The price was brilliant, the item arrive the next day, even though it was late in the day when I ordered.
Happy to use easyshop any time. I would recommend - a great company to trade with.
Lizzy
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Several orders all handled perfectly

I have made several orders with easyishop now and all have been handled perfectly. Goods were competitively priced, I received extactly what I ordered and everything always arrived quickly. A useful measure of a retailer's competence is how they handle problems, but I couldn't comment on this because I haven't any problems. Based on my personal experience, I would recommend easyishop.
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Quick and reliable service

It starts with the website which is clear, precise and shows the products in great detail
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Excellent service item as expected

My purchase arrived promptly well packaged, it was exactly as detailed and I was delighted with the price paid and the overall shopping experience. I will happily use the company again and recommend to friends.
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VERY GOOD SERVICE

I RECENTLY ORDERED PHONE COVERS FOR MY WIFES IPHONE 4 THEY ARRIVED WITHIN A COUPLE OF DAYS NO PROBLEMS AT ALL AND SHE WAS VERY HAPPY WITH THE QUALITY OF THE ITEMS.
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Never recieved the order and no refund

I placed an order some iphone protective covers and a case. The money was debited from my account straight away, I was told the order was posted but nothing arrived. I tried to call but there was no number, I emailed and was told another was sent out but nothing arrived. I then emailed various times and go no response, eventually I got a response and was told a refund would be issued which never arrived.

I also asked to be taken off the mailing list which was obviously never done.

Criminals are running this and they are just stealing money
www.easyishop.co.uk

Reply from www.easyishop.co.uk

Hi

We are sorry for any inconvenience caused. Please email us at sales@easyishop.co.uk so we can sort any issues out.

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Got the item eventually.

When I ordered the item, my account was debited instantly. I did not realise till later that I had pre-ordered a product that was not in stock yet.

It took 5 months to get the product and several emails. Lots of emails did not get a reply. I finally got a reply by sending one through the website rather than replying to the one I got after the sale.

I have pre ordered before but have never been charged until the item is dispatched.
www.easyishop.co.uk

Reply from www.easyishop.co.uk

If there are any products on pre-order it is clearly stated on the product page with the ETA also. We cannot determine when the product is available from the brands but we are usually one of the first companies in the UK to have stock.

Most e-commerce ompanies will debit the money from your acount when you place the order.
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Abismal Customer Service

Although delivery was prompt, the wrong item was sent and there was no response to 3 separate emails asking how to proceed with obtaining the correct item. I am now stuck with a case I cannot use. Also the company is offering free gifts in return for positive reviews!! DO NOT GO NEAR THIS COMPANY
www.easyishop.co.uk

Reply from www.easyishop.co.uk

Hi There

Please contact us sales@easyishop.co.uk so we can sort this out. All emails are answered within 24 hours on business working days.

Apologies for any problems.
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three orders handled exactly as it says on the tim

I placed three orders for sub-aqua gear. The first two arrived two days after I placed the order. The third took longer - order placed a week later but despatched one week after I placed it. I was about to be concerned when I got the e-mail saying it had despatched and assume it was simply a stock issue
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Fantastic Products and Prices

Excellent service all round ordered , and delivered in a couple of days

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www.easyishop.co.uk Details

About this company

iPod accessories and iPhone store with the largest range of iPod accessories and iPhone accessories at great prices with next day delivery.

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Easyishop is ranked 490 out of 529 in the category

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