Reply from Easyjet
[REPLY]
- Reviews (656)
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- Koula Tantele
- Berlin, US
- 1 Review
best value for money
knowing in advance and being prepared not to carry your whole closet with you, yes it is the best deal for good price, safe flying... as if the whole world is just a click away!!! :-)
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- Diego
- 4 Reviews
In general I'm happy with them
I'm happy with easyjet as a low cost flying company.
Their sits are not the smallest and usually the people in the plane is nice, the goods you can buy at the plane are not too expensive.
The only thing will be the typical, the suitcase weight of the dimension of the handbag, I feel pretty silly that my wife needs to put her purse inside the handbag to take it out a bit later...
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- Charlotte Refsbæk Nielsen
- 6 Reviews
Aldrig mere!!
Jeg har lige fløjet med Easyjet for første gang, og jeg gør det aldrig igen. Mere behøver jeg vist ikke at sige om det.
- Marc Wilson
- 15 Reviews
"Like flying would be if it were illegal".
Ed Byrne said that about Ryanair, but it's equally applicable.
I wanted to go to Amsterdam on business. The headline price looked very attractive- but *everything* costs extra- by the time I'd totted it up, it was only £1 dearer to go with Air France/KLM, a much more pleasant experience.
Then I remembered the *last* time I flew Easyjet- everything late, no information no apologies. So I emptied my "basket" and closed the site, and went with AF/KLM.
- Rita Davenport
- 3 Reviews
Professional
Competitive pricing, good service with very few delays, also I have to use the assisted travel facility and have been treated with the utmost care and respect and would recommend both this company and it's facilities to anyone
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- Jozef Wiewel
- Cambridge, GB
- 10 Reviews
By far the best cheap airline.
They are cheap and very clear with what's on offer. Not only the flights are easy to book also all their staff from check-in to flight attendants are clear and organised polite people. Very pleasant to fly with when you look for affordable fast no nonsense air transport.
- Susan Kate Shepard
- 3 Reviews
Why won't they just allocate you a seat when you book in.
We were advised (on booking) that because seats weren't allocated, it was wise to get there early if we wanted to sit together as a party.
What happened - we got there early and were amongst the first at the Boarding gate (in Lisbon). However, the queue section we were in and people behind us in the queue were directed through speedy boarding (and I have to stress only because our area was full) and got on the plane first.
Result - six in party, two separated from the rest. It could be so less stressful and a much more pleasant way to start/end a holiday.
- Dr Arun Patel
- 16 Reviews
Best amongst budget airline
Easy jet is my favourite amongst budget airlines. Clarity of charges, ease of booking and efficient passenger handling makes this airline my favourite.Bonus is other offers of hotel, car hire and airport transfer services.
- Mrs P Ewins
- 2 Reviews
Genrally good but could improve.
Can be disorganised in some areas. Wht works well it is very good but try to check in bags at Belfast International on Saturday morning and if you don't arrive early and immediately queue up to check in baggage you may be left behind. Staff at his airport are completely disorganised.
- Jackie
- Sherburn in Elmet , GB
- 24 Reviews
Hidden extras
Nice and cheap flights but just be careful of the hidden extras. I fly regularly to other countries and choose a cheap and cheerfull airline, I can get away with just hand luggage so it's cheap. But I hate to have to take a bigger bag. Just wish they wouldn't charge for paying with a debit card
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- Hazel Sayers
- London, GB
- 4 Reviews
Excellent service.
I travel a lot on Easyjet and have only had the best service.
We were unable to land in Corfu in May due to the airport being flooded.
We diverted to Athens where we claimed your luggage then transferred to a four star hotel for an overnight stay breakfast included.
Well done Easyjet excellent service!!!!
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- Chris
- 5 Reviews
Bad. Very bad.
I don't mind budget airlines - you get what you pay for and that's fine. I don't always need in-flight meals and comfort. Sometimes all you want is to get to your destination. But Easyjet comes with rude staff who seem to treat passengers with contempt. Paying for priority boarding got me on to the boarding bus first and last onto the plane. When boarding the plane I got grabbed by one of the cabin crew because whilst he was on the phone to a colleague and laughing, he didn't see me waving my boarding card as I walked past him. He scowled at me and said : "You can't just walk past me".
I can't believe I'm saying this but Ryanair are much better.
- kitlocker50
- 6 Reviews
Really Good!
I have flown with quite a few budget airlines but easyjet never really fails to deliver. Just wish their extra weight allowance was cheaper as this would help greatly with my climbing kit for the routine trip to the Alps every year.
- mike golding
- 5 Reviews
- Dan Raz
- 3 Reviews
Miese Behandlung und Überraschungen bei easyjet
Bin mit easyjet nach Amsterdam geflogen.
Da es nur ein 2 Tage Tripp war bin ich wie üblich nur mit Handgepäck geflogen. Auf dem Hinflug ging alles gut. Doch beim Rückflug hat sich gezeigt warum easyjet ein Billigflieger ist. Als ich das Flugzeug betretten wollte wurde mir unhöflich mitgeteilt, dass ich mein Handgepäck eincheken müsste - da angeblich kein Platz mehr in den Staufächern ist. Als ich meinte, dass gerne bereit wäre meine kleine Tasche unter den Sitz schieben würde wurde ich angemault dass dies aus Sicherheitsgründen nicht möglich ist. Ich fliege echt nicht zum ersten mal und bin mir eigentlich sehr sicher dass das nicht gegen die Sicherheitsbestimmungen ist. Als ich fragte ob ich nicht mal nachscheuen könnte ob ich die Tasche in einem Staufach unterbringen kann drohte mir die Mitarbeiterin vonEasyjet mich vom Flug zu nehmen. Also habe ich notgedrungen meinen Koffer auf dem Rollfeld eingecheckt. Das beste kommt natürlich noch - als ich den Flieger betrat waren noch Staufächer frei und einige Passagiere hatten ihr Handgepäck unter dem Sitz. Eine Absolute Frechheit von easyjet! Ach ja den Namen von Mtarbeitern die sich so unfreundlich verhalten erfährt trotz Nachfrage nicht - außer den Vornamen auf dem Schildchen. Könnte mich am Ende ja noch Beschweren! Natürlich musste ich bei der Ankunft noch 50 min auf meine Tasche warten - sodass ich zu spät zu meinem Termin kam. Danke easyjet - für mich ist klar nie wieder easyjet!
- pieter lindenbergh
- 2 Reviews
easy, fair and flexible
easy web page, simple and quite fair pricing, and the greatest reason to choose easy jet over an other regional airline is the frequency of flights and the ability to catch an earlier flight with out paying extra fees subject to seats being available.
all other airlines could learn from that, including the likes of Are Lingus and KLM.
- John O'Hara
- 4 Reviews
Service on Flight good
Avoid any form of excess baggage - these gezzers will charge on all fronts - extra pieces AND additional weight...
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- NIGEL FRANKLIN
- WATFORD, GB
- 9 Reviews
DO NOT LIKE THE COMPANY POLICIES
ALWAYS FINDING A WAY TO CHARGE YOU MORE THAN ORIGINAL PRICE YOU PAID,WAS RECENTLY CHARGED EXTRA FOR BAGGAGE WHEN I ASK TO SEE PRINT OUT OF WEIGHT ON SCALES THEY REFUSED SO I HAD TO TAKE THIER WORD FOR THIS,MY BAG WAS THE SAME GOING WITH LESS COMMING BACK BUT CHARGED ME MORE FORCED TO PAY I CALL THIS EXSTORTION.
- John Macleod
- 2 Reviews
A great Airline
easyJet provides a very good service at reasonable prices across a wide range of destinations.
- Dave Butler
- Bath, GB
- 19 Reviews
Just say "yes"
Fine little outfit but be careful with stroppy staff, if you nod or say yes to everything they tell you you may be okay but don't disagree with what they say, it'll cost you one way or another.
- Celine Reed
- 11 Reviews
nothing is easy with them
They'd rather have a laugh amongst themselves than tell the passengers why they have been delayed 2 hrs so far in a hot country! They do not offer drinks whilst you wait as that would be too nice!! Avoid them!
- Fiona Mills
- 3 Reviews
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- James Williams
- Crawley, GB
- 2 Reviews
On time and reliable. A great airline...
I've used easy jet on no less than 7 occasions over the last 4 months. Each time the flight was on time, the crew and ground staff always friendly and helpful and my luggage always turned up in the right location! A great service, soon to be made almost unbeatable with allocated seating! Well done easyjet.
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- Steven Hopper
- Swindon, GB
- 2 Reviews
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- Richard Strand
- Solrød Strand, DK
- 6 Reviews
Efficient but not kind
Being a low price company it is a fair deal. Much better than Ryan but the staff can still improve the way they talk and treat there customers.
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- Jana Ventura
- Verona, IT
- 6 Reviews
Informazioni date a metà o non tanto chiare
Questa compagnia offri buoni voli come la Ryanair, ma mentre la Ryanair ti scrive tutto quello che non si può e come si deve fare, la Easyjet non lo fa'.
Abbiamo prenotato volo tramite il loro sito e quando abbiamo chiesto se si poteva scendere a metà percorso del viaggio di ritorno, non solo l'operatore telefonico (la quale telefonata è a pagamento) ha detto di sì (che si poteva scendere), ma non ha detto anche che si pagava altro biglietto, perché si paga i bagagli che scendono a metà strada.
Queste informazione sono state date nella nostra lingua, ma quando arrivi a Gatwick Airport, non c'è uno traduttore nelle postazione e fanno anche le battutine verso i clienti.
NON RACCOMANDO PIU A NESSUNO QUESTA COMPAGNIA EASYJET.
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- John Lodge
- Woodham Ferrers, GB
- 3 Reviews
Lovely!
I know they've had bad press but there's not too much wrong with them. Above all, the staff are helpful and friendly (unlike a certain Irish carrier). The only major thing that I find difficult is the lack of allocated seating but they are trialling this now. I avoid this by paying for speedy boarding.
I quite like 'em!
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- Anneliese Martin
- Basingstoke, GB
- 2 Reviews
Easyjet, Easy Flight!!
I was a bit nervous going with EasyJet and espcially not booking Speedy Boarding, but i have to say that I was very impressed. We flew from Gatwick North Terminal. Check in was the quickest I have ever known. I thought it was going to be a mad scramble for the plane, but much to my surprise it all went very smoothly. My husband and i even managed to have 3 seats to ourselves in row 15!. The staff on board were lovely and made sure that my Champagne wa chilled just right!
I did have my reservations about the return journey, but once again very impressed. Keep up the good work.
- Christine Knee-Matheson
- 6 Reviews
No better than OK
Too much time spent in queues, but they go to lots of different airports. Cheap enough, but not always a pleant experience. Would only use them now for extremely short haul.
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- Colin Caulfield
- London, GB
- 2 Reviews
Only ever use as a last resort
No customer focus and a real cattle truck.
As cost is so king you wonder what short cust they take with the planes etc.....
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- Emily Armstrong
- Banbridge, GB
- 4 Reviews
Nice and easy to use
I fly with Easyjet frequently and always find the site easy to use. I love the options for looking at monthly flexible flights.
- Mr Mel Morriss
- 2 Reviews
- Chloe Walker
- 14 Reviews
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- Marta Sofia Almeida Barreiro
- Maidstone, GB
- 17 Reviews
It was never easier to fly
Quite good website, never had a problem before and I'm a frequent user. Very easy to book and access your bookings, make changes, etc. They're quite good emailing or textingyou as well about any changes.
- Mohamed Abdullah
- 2 Reviews
- Brian
- 5 Reviews
- MR G WHITESIDE
- 4 Reviews
- Geoffrey Richards-Bray
- 10 Reviews
I flew with them once, that was enough
To be fair, it's been some time since my one and only flight (well 2 really, I did the retturn journey as well) wih Easyjet.
I found the ground staff and the air crew unnecessarily rude, just because the price was cheap, the service should be the best it can be.
The fight for seats brought out the aninal in fellow passengers.
I can't envisage any circumstance when I could be persuaded to fly with Easyjet again. In all fairness, it's hard to thread a sheet of paper between them and Ryanair now.
- Pat Smith
- 4 Reviews
Simple to use
It was easy to find the cheapest flight around the dates you wanted to travel as options for flying on other nearby dates were clearly displayed. Any extras were also made very clear. I would definitely use them again particularly on looking at the map and seeing how many other places they actually fly to. And I get nectar points and can use my points to buy flights too!!
- Robert Thomson
- 2 Reviews
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