I placed an order in mid July for items including an insect screen for the french window. Despite Easylife claim to normally despatch goods within 72 hours, by mid-August I had heard nothing. After chasing them I was told one of the items was out of stock until November but did I want the other items in the meantime. Having agreed to this and being told they would be delivered asap I still didn't receive anything until 9th September (despite the fact they debited my account on 18th August). By then the screen was no longer of any use; there was only one set of 'Wonder hangers' which they advertise as 'buy one get one free' and there was no 'free gift'! I have since emailed them twice for the other set of hangers and have received no response whatsoever. I consider this company to be completely unprofessional and at the very least their delivery claim is a complete misrepresentation of the facts.