Placed order 9th December 2010, still no sign of goods. Have emailed several times, one response received saying that goods have been dispatched on 29 December. Payment taken from my credit card 23 December. Phone always engaged except at 4.40 pm Friday 7th January, message said I must phone between 9am to 5pm Monday to Friday! Don't know if credit card company will be interested as payment is below £100.00?