EasylifeGroup.com reviewed by

Huddersfield, GB

4 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

very, very, very, very, very slow delivery service

I ordered a product from this company in Nov/Dec 2009 and it arrived in Jun 2010 and I had to repair it to make it work! (small electrical item with loose wire).

Stupidly I put my trust in them again in January of this year 2011 and ordered some bits and pieces. Two items arrived in late March and I'm still waiting for the last item which I've been told is at last in their packing department awaiting dispatch so hopefully it will be here soon - it's now 18 Apr.

THIS COMPANY ADVERTISES ITEMS IN ITS CATALOGUE FOR WHICH IT HAS NO STOCK WHATSOEVER. They order the items from the various stock holders or manufacturers only when they have received and cashed an individual order from a customer. They have no control as to the immediate availability of any products advertised in the catalogue hence the atrocious delays.

Many other on-line retailers manage to provide a high standard in terms of receipt of order and subsequent delivery times. easylifegroup may have very courteous telephone staff but they need to sort out their stock and delivery system if they wish to get any repeat business.
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