Ordered a couple of items before Christmas. Received complete rubbish. This catalogue should carry a warning. Have made a return but going by the terms and conditions they stipulate dont hold out much hope.( I refuse to make a phonecall to facilitate the return of faulty items, is this even legal ? ) I will however do my utmost to ensure that ALL my business and mail contacts do not get caught out by these people and will approach local newsagents to remove their future catalogues from papers if my refund doesnt appear.