I placed an online order towards the end of last year and received no notification that my item was out of stock. I sent seven e mails to the company chasing delivery and every single e mail was ignored. Eventually the item was delivered, but too late for the purpose for which it was purchased. I resulted in giving the item as a gift to my Mother at Christmas, but found, upon her opening it, that it was faulty. A further series of e mails to the company and a letter to the Managing Director have resulted in ABSOLUTELY NOTHING!!! I completed the online customer satisfaction survey, detailing how dissatisfied I was, but still no one has bothered to contact me or replace the faulty part. An unbelievable cataclysm of pathetic idiots!! AVOID AT ALL COSTS!!!! LYING THIEVING SCUM SELLING CHEAPLY MANUFACTURED GOODS!