I ordered a step ladder., glow in the dark clock and ceramic pans 23rd February 2013 .Their dispatch email confirmations dated 1st March says track your order here but goes to a blank screen so you cannot track it. I emailed them 9th March asking where my order was and got no reply.The first i heard they had tried to deliver was when i got a delivery card from Yodel saying tried to deliver 12th March and rang Yodel which is frustrating as the automated phone system does not accept the parcel reference to arrange delivery for 15th March. Via Yodel's website i found out they had supposedly left a delivery card 8th and 11th March which i had never received. I waited in 15th March and rang to be told they were coming that day and at 12 rang again to be told they weren't and could come the next day today Saturday so fortunately they turned up at 10am. The scratched step ladder security rail fittings do not fit The clock ticks loudly so will not be used The ceramic pan handles also do not fit. Having sent 3 emails with no response and as it would cost a lot to return the goods and call 0871 number i have to put it down to experience and will never use them again
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