Catherine helped me through finding which service would deliver to Northern Ireland. Reasonable price for UPS, but best of all Catherine saved me looking through lots of carriers to find out who does Northern Ireland. Many companies do not refuse untill you try to pay after lots of typing that ends up wasted.
a great company to deal with i use them all the time!... also the live help people are great especially the lady called emma, i just can not fault her when ever i have to chat to the live help i always try to get in contact with emma as she is always willing to go above and beyond to help you
I can't recomend P2GO highley enough. I have been using them for over a year now, The only problem ever experienced has been due to me not them and they still managed to find a quick, free solution.
Live chat is brilliant and Adam G sorted my problem without any fuss. I would not hessitate in recomending P2GO to anyone.
5 stars ***** and maybe a few more **********
I've been using Royal Mail for nearly four years and since their latest price increase on 2nd April 2013 I've walked away from them. My spend with them was nearly £500. a week. I searched the internet for a new courier but HATED and WORRIED whoever I went with would mess things up for me and my customers so I did a trial run with Parcel2Go with three deliveries. I can tell you now, I haven't been back in the Post Office que since. I'm now using Parcel2Go, the online courier service. I can tell you this...I wish I had found them sooner. I'm gutted knowing I've been paying through the nose for the same service I got from Royal Mail. My savings on postage are over 50%!!
A £6.90 parcel with Royal Mail costs me between £2.75 and £3.99 with Parcel2Go and it gets there at the same speed as recorded delivery 2nd class. Unbelievable! My Customers get a better deal and I too keep more of my profits in my wallet.
I should also add, if, like me you are cautious about organising your deliveries online...DON'T BE WORRIED ABOUT A THING!
You don't even have to input your customers addresses. Parcel2Go just automatically transfer them from my web site and eBay. All I have to do is click on which price I want to pay and which courier to use. Then I print off the label, stick it to the parcel and that's it. Someone will call for the parcel or you can drop it off at your local shop for collection. It's BRILLIANT! No more deadlines for 5.30pm at the Post Office. I drop my parcels off at my local shop right up to 10.50PM every evening and they're off the next morning on the way to my Customers.
Here's the best bit. If you have a concern, a problem or you are not sure about anything, you get to speak to the staff at Parcel2Go STRAIGHT AWAY!!! Online help assistants Like Matt and Ashley, who I spoke with earlier are there to take care of your every need. If you are still not convinced I would suggest you log on and send one parcel through them. You'll never go back. I hate change personally. We all have some bad habits which we cling to. But Royal Mail, well, let's just say......."I've kicked that habit into the long grass...where it belongs!"
You've got to log on to Parcel2Go even if it's just to see who they use to deliver your parcels. You'll be VERY surprised who shows up on there distributors lists and even more surprised at the difference in price for the same services you get from Royal Mail.
Last week I wouldn't have had time to do a review for any Company. I would have been too busy running up and down to the Post Office. Now I'm off for a coffee and to fulfill another bad habit which I've yet to conquer...Smoking.
I hope this review persuades you to give them a try. It's simply plain foolish to throw your hard earned money away using anyone else. Your Customers will thank you for the extra savings you pass on to them as well!
It's a Commercial Service with a PERSONAL TOUCH! Thanks to everyone at Parcel2GO...and Ashley too!!
Kind regards, Andy@Kelly's PPE
PARCEL2GO.COM is the best thing since slided bread! I've just saved £8.36 on the price of sending a 4kg box within the Uk.
I highly recommend this company to EVERYONE!!
Try it, you'll love it!!!!
Ps. if you have the pleasure of being conected to JESSICA on live chat, you will recieve the very best of help :)
Footie shots on facebook :)
Saw a pair of Sealskin cycling gloves reduced that I thought might be ideal for this spring's sailing. paid by Paypal and gloves (and a few other bits that sort of added on to the order) arrived 2 days after. great service, good value.
Today we arrived back home from the wedding of our Son.
The wedding was a great success and my wife's grape dress and wrap were beautiful.
Many of the ladies and young women commented on how beautiful the dress was.
They asked where we purchased it from and we told them “from JenJenHouse” and gave them your website address.
We thank you again for delivering the dress and wrap on time by the 25th and we look forward to doing business with you again in the future.
Best regards to you and your Team at JenJenHouse,
I had problem printing my invoice as the website get down but thanks to Richard, on the chatline, he managed to recover the invoice for me ans send it straight away to me. Would recommend anytime Parcel2go to post your parcel anywhere in the world! Fantastic!!!
I just wanted to say that i'm so pleased and happy with everything, the dress that i order wasn't just beautiful but it was feting me perfect and the shoes and everything and the bridesmaid dress was perfect, all was perfect and also the fact that it arrived so fast, bottom line i'm more then happy with what they've done for me, they're amazing and i thank them from the bottom of my heart cause you help e look so beautiful on my wedding day,
Great parcel service and when I did have a minor problem, Ashley on the helpline sorted it out quickly! * * * * *
was easy to book and send parcels, and great online help from KATIE.
will use again and recommend to others
4 times i had to change a order because the other side was messing me about working then he wasnt then it was his birthday then he was snowed in blah blah blah!!! i had to change the collection address, came to the help bit spoke to henry 2 mins later all sorted many thanks!!!! SUPERSTAR ALL SORTED!!!
My parcel has been delayed. And not very impressed by Katie - one of the customer service representative. She just told me keeping an eye about the website update. And no further help. Also she hand off the chat service. I have to keep waiting over 10 mins and found out she has already closed the chat. So I have to connect again, luckily different representative Jon give me great help. And asked for ETA for me. Very efficient and useful service. Thanks very much for your help!
I made a mistake when filling in my forms. Contacted Parcel"Go on "chat" and Remi solved it in a few minutes and sent new relevant data via email. I was very impressed with the efficiency and courtesy with which my problem was handled. The "chat" service is fantastic. Other companies could learn a lot from Parcel2Go. Thank you Remi. You were brilliant.
I first used Parcel2go some time ago,but went elsewhere after an unsatisfactory response to a damage claim. Recently, I noticed that they offer a lower price on a service that I often use via a different company, and I decided to give them another go. The first collection was missed, but I was easily able to re-book, and the parcel was collected the following day. The missed collection was not the fault of Parcel2go.
I was not expecting it, but I then received an email apologising for the problem, and offering £5 discount on my next order. Unfortunately, I had some trouble with this, probably because I had not registered at the time, and it took 2 live chat sessions to get the money applied to my prepay account. Many thanks to Michelle for sorting it out .
Over all, a much improved service, although you do have to jump through a few hoops to get any human contact, as is often the case with automated systems these days.
Booked a collection with Parcel2Go on Tuesday, parcel collected Wednesday and delivered first thing on Thursday morning by Yodel. Excellent service and the Customer Service Team (Ashley and co!) were helpful and very friendly. I have been using Parcel2Go for some time and you can't beat them for price and service. Ian - bonbonbooks.co.uk
Catherine was very, very helpfull. Very pleased Thank you kindly
I have no bad comments to make about outdoorgb.com, the service was impaccable although the product description could be a bit more detailed; I bought two sleeping bags and it said in-built mosquito net and square foot, for some reason and common sense I assume the whole sleeping bed was mosquito-proof but there is a zip at the bottom and on the side so it leaves 2 holes at the corners...
This is more the brand's fault than outdoorgb.com but they could have put more detailed pictures. Anyway I am certainely a bit too paranoid about mosquitos...
Very happy to chat on LIVE HELP with Craig. He gave me the cheapest price for shipping from UK to Rep. of Ireland. It was quick and the quote was the smallest I could find.
Rose was very helpful and polite!great representative!what a relief!!
We have used Yodel now on a number of occasions and have found them to be a fantastic company . they have always collected and delivered on time with no fuss and are very good value for money . we had a problem with a collection however a quick on line chat with a customer service adviser sorted it it no problems. Tanya was brilliant and is a credit to the company . thank you
Thankyou for your great help, friendliness and patience, with this first time nervous user. I will definately go ahead with confidence. I am very pleased with the advice and will use the service again -if I need to! I am not forgetting that Emily and Kirsty also gave me a hand this morning-my thanks to them too! One potentially awkward customer handled with care! N.B :)
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