ebay is a good co. but is allowing fraudster to operate.

I was sold an item which is not as described, the seller was a fraudster, the seller took my money and gave wrong address and telephone number, i reported the case to ebay, after several e-mails and phone calls i told to report it to police. This is unfair ebay took my money and gave it to fraudster, they let the seller made away with my money. i wonder how many people this has happened to. These day I scared of spending big money on ebay.

spot on

great place for a bargin

Fantastic.

E-Bay is fabulous for everything. Used many many times, no complaints. Fantastic.

Great way to buy anything at cheaper prices

Great way to buy anything at cheaper prices, but with the safety net that if anything goes wrong their customer support and resolution centre are there to sort out the issue.

eh.

I dislike the fact that if you click the "buy" button, there isn't exactly a go-to-card option to decide- they totally force it on you. PEOPLE DO IT ALL THE TIME- CHANGE THEIR MIND.

Not bad

Iphone app needs a bit more work done to it. As i was looking through alloys on the mobile app, i could not figure out what alloys would fit which car, so something that would help with size requirements for correct fit.

good in parts

just a pity they associate with pay pal I will not use pay pal so will not use ebay.

Sellers mostly good but Ebay customer service LIMP at best

If you ever have a dispute with someone on Ebay no matter whose fault it is the Ebay customer service are RUBBISH.

Getting greedy

Ebay was a great way to sell unwanted items when it was first introduced - now listing fees, final fees, etc are getting higher and more complicated. Have given up selling due to their 'buyer is always right' policy - even when you can prove they were not!

Paul McGrath and Anne Argent found this review useful

Excellent service

Had to replace a item I purchased, arrived in perfect time, AMAZING communication service.

Love it, love it, love it!!

Kitted out three houses, sold most of my belongings and just love it! I always check Ebay first before I buy or sell anything.
I shall miss it when I move to Egypt as accessing goods there will be difficult.
Had a couple of issues which were resolved instantly by Ebay. I don't think we need shops anymore - just use Ebay!

Everything You Ever Wanted

Great place to shop, if you cannot find it here it's not available

Trofast kunde

Virkelig nem adgang til et kæmpe verdensmarked af alverdens godter. Jeg har handlet en del på ebay og gør det helt sikkert snart igen :-)

Rip off Sellers & Buyers, Rip off Ebay!

Ebay takes FAR TOO MUCH commission for themselves! The amount borders on extortion in my opinion!
The only reason they get away with it is because they are an absolute monopoly!
This is reflected in the fact that they now own PayPal!
which are another company that rip off sellers because they are also an absolute monopoly!
And when there are problems (and there ARE problems) the process for complaint or refund is so difficult the last time I was ripped off by £15 I didnt even bother trying to get my money back!
Its just not worth the hassle for £15.
Guilty until proven innocent is their motto! And believe me its not easy to prove your innocence!

Seller unfriendly

Ebay has a dismissive and very ignorant policy against its sellers and encourages buyers to act in horrendous ways by instilling them with all the power.

Great service

Excellent product, well priced and speedy delivery.

Excellent

To-date - some 4yrs of using the facility, I have not had any issues or matters arising.

LIKE!

Everything is findable!!

Progress in shopping experience

Ebay is appearing to understand their customer. Unlike Amazon. A joy to use.

Brilliant shopping site

I buy everything on ebay! amazing site where you can often get things you wouldnt get elsewhere.

Cant buy anything on this site

5 times I have tried to become a member and each time does not recognize my passwoed even though it makes me change it each time

love this site!!!

I may have developed a slight ebay addiction! so many bargains at my finger tips!! I love the security you get with ebay although it would be nice to be able to phone a human easier if you have problems! all in all though i am on this site all the time!!

like ebay its fun way to buy and sell

like ebay its fun way to buy and sell, just think selling costs could be cheaper.

excellent

i can always find all the items that i am looking for massive selections on everything.

Buy and sell easily.

Easy way to securely sell or buy products. Many bargains to be had from a wide market.

Great site

Such a wide range of products at a variety of prices. Perfect for everyone !

AM I IN CHINA??? NO, IM IN ENGLAND..... SO WHY???

USELESS COMPANY SELLS MAINLY CHINESE JUNK.
CANT SEEM TO FILTER IT OUT.
SICK OF THE JUNK EBAY, GET RID OF YOUR CHINESE SCRAP.
ALSO THEY GIVE REFUNDS WITHOUT YOUR PERMISSION.
SICK OF THIS COMPANY.

Great market place, its got everything.

I don't buy anything now without firstly checking with E-Bay. I may be just lucky, but I've found some great bargains and some really good suppliers .

excellent

Can Always Find What I am looking for (times out of 10

Best way to shop new and used items with confidence

Having used eBay for most of my shopping needs I am so pleased. Beside savings me money, agony of travelling and finding items in shops, it suite my philosophy of recycling and reuse to save planet earth. The way eBay operates and control the exchange gives full confidence that majority of people are honest and truthful in listing items. Pleasure of "on line auction and bidding" is also a unique experience that I loved.

Ebay is great

I only use sellers that have good feedback or top sellers and always pay them via paypal and have had no problems.

brilliant

want it cheap then look no further

Great customer service

I had a problem with someone hacking my account and EBay was on it in hours, I had done some of the groundwork before they emailed me to ring them but the guy that went through the hacking issue was great. Problem averted. Thanks to there fast response they saved me some serious headaches.

Better off putting an ad in the paper

This company! Will rip you off at every step of the way. You pay money to post the ad for you item, then when you sell it they take another 10% then whats left of the money gets stored in your paypal account. Paypal which of course ebay owns then takes another cut of you money when you try to transfer it into you account. In total about 25-30% of the sale of you item is taken by them, more than the government takes in tax for a new item. Also it only takes one prat on the other end to claim they never received the item you posted out and they you have to refund it all back.

One of the Safest Ways of Shopping on the Net

Excellent buyer protection. Most vendors are OK and exchange faulty/shoddy goods, and the few that try not to are soon sorted out by the problem resolution dept.
One unresolved fault is that of listing. It would save buyers hours of tedious unproductive work if the geographical position of "collection only" items was clearly indicated on the main list of items page.

you want it you find it

always find bargins

I live on this damn site...

eBay... Oh eBay, what is not to love? It is literally a treasure trove of awesome things you have the potential to own.

Apart from the fact that there are millions of others with the potential to steal them from you.

I check this site every day for amazing bargains at prices which can not be achieved anywhere else. I have had a few problems but not with the service itself, merely with some terrible people who frequent it.

I bought a cheap keyboard from 'thepcoutlet'. (Yeah, name and shame because they do not deserve the custom they get.)

It was a keyboard priced at around 8 pounds. Now considering you can get them from places like eBuyer for like £3, I thought it would atleast be slightly decent. (Especially considering it was advertised as brilliant tested quality.)

It arrived, Broken. It came with a selection of red keys to customise the keyboard with and all but 2 of the 8 keys were totally shattered. The letters on the keys were so terribly painted that they were smudged and the whole thing just felt cheap and was made out of awful plastic.

I was pretty annoyed, I messaged the guy simply informing him that it had come broken and was smudged etc. He then proceeded to call me a liar and say that it was of good quality...

Oh! How silly of me, these keys are supposed to be broken/smudged/made of awful material... Oh, hang on. I think he may be an idiot.

After arguing with this guy for a few messages, I then threatened to contact eBay to settle this for us and only then did he say he could send another. Why on earth would I want another?? Also why I would I pay postage to be refunded the total minus it? It wasn't worth the effort to receive 4 pound odd back due to postage costs.

So yeah, this sort of crap can happen, but it's usually 1 in a 100...

Any other broken or shoddy goods have always been happily refunded or replaced with no issue.

Other than that I've had a great share of awesome deals and awesome seller communication too. I Love this site and idiots like the 'pcoutlet' with their god awful customer service and English skills are just a small blight on it's otherwise shining presentation.

A+++

Rich

Reddy found this review useful

So far, so good

The good thing about ebay is that people have a template to follow which gives you better more detailed information about the product on sale. Bought my fire surround by a business seller who was exceptional and bought the item to my door - just wish I could remember who it was because I now require soemthing else from him. Only issue is when selling its a complex thing.

I Love Ebay

I've been both a seller and a buyer on ebay for eight years, its the first place i look before buying anything, and sell all my unwanted items. Over 5000 transactions is not bad for eight years. I even buy and sell stamps to increase my collection. Thank You Ebay

Use alot but unhappy with one experience

I bought a tshirt from Ebay from a seller in Italy, never arrived, the seller kept telling me to wait and I waited so long (emailing this seller EVERY 5 days) it went over the time limit to open a dispute on paypal...

Opened a case on ebay, asked for tracking number for the guy, the guy replied pretending he had a tracking number, literally wrote 01234567 so ebay thought he had given it to me but actually just wrote 'there is nothing i can do'...

Ebay closed the case saying i couldnt have my money back. Really wasnt happy i buy so much through them, dont use as much now as I am worried incase i do buy more items if they dont arrive i wont get my money.