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Terrible customer service (all they do is send standard replies which do not answer your question. & you can only ask a question if it is in their questions list!) & very expensive comission. For example, they take 10% on thinks like mobile phones! ( £30 on a £300 phone) Yet they only take £25 on a £10,000 car!
Stephen Frank Mortensen found this review useful
If there is one thing that is really getting my goat, it is these stupid DSR's. You have no control over these, and if your "purchaser" has had a bad day, you can lose valuable scores. Not only that, but you then get Ebay sending you emails with advice on how to get better! And of course, you cannot contact them (Ebay) about it, as you just get a rather curt response
Everyone likes to bash on Ebay saying that the items are all knock-offs or junks. The trick is: Use Your Brain! Don't order from someone who clearly has negative feedbacks, or sold 1 - 2 items yet brag that they sold millions of products. Do your research! If they sell you a chip for your car that adds 100HP... don't buy it! If you are smart about your shopping, Ebay is one of the BEST places to find things you can't locally. Or even alternative options that are cheaper but still functional. I have had only minor problems with shopping from ebay but everytime I either got a refund or a replacement so I am happy with the service. Ebay DOES protect you! All you have to do when you're in trouble is ASK for help. Ebay will protect their shoppers from scams! Don't try to tough it out and argue with the seller if they are not cooperating. Buy smart and this is one of the best place!
what a friend we have in Ebay. I am in awe at the way they have continued to take care of the consumers, they protect us and make sure the products are legitimate. i trust ebay and compliment them on there superb service. I appreciate you Ebay
continued to sell knockoff android tablet after vendor admitted to it being fake
I use ebay weekly and I can't fault it much.
The way they bring people together is incredible - in my respects it is a model online business.
However, they don't get everything right. E-mail is a little to frequent - I don't want to opt out, but then I don't want to receive quite as much (Calm down ebay!) and you'll get the 5th Star
I have been a keen user of Ebay for several years now, both as a buyer and seller. The system is easy to use, and the assistance offered in all areas is fantastic. I cannot imagine using any other online auction site.
I have been purchasing from eBay for many years now and find them to be approachable and helpful with regard to any queries I may have. Whatever your need you can almost always find it on eBay. They keep you informed of any new products that you may be interested in and keep track of any purchases you have made and keep you in the loop with regard to delivery. I would highly recommend them.
Probably even better than good, but I have not yet had too much experience with EBay. When one of my items failed to appear, they were very good at negotiating with the buyer.
What a company! What a service!
I have been a faithful buyer on Ebay for more than 10 years, purchasing items from sports memorabilia to watches. I love the hunt at Ebay!
great site always check ebay before buying anythingand to get obsolete items
All of the items that I have won on EBay have been outstanding in quality and arrive quickly.
You can find anything you could possibly imagine here! Shipment and terms depend on the vendor so be careful.
Karen Ashton found this review useful
Got some great bargains in their auctions. Secure website, and use secure payment service. Goods always as advertised.
I think ebay is just great. They have everything. Very reasonable prices not like the high street. Anything i have purchased from ebay has been in great condition.
I've been using ebay and paypal for several years now, and it really just works. Whatever you need to find, you'll find it here! Even the smallest doubt with a seller, and their support team will gladly help you.
My best recommendations!
I have been ordering from ebay for around 6 months now, items always reach me in time and they match the description! It is a safe website, I recommend it to my friends :)
I keep looking at their competitors with a view to trying them out and end up thinking "why bother?" I've been using eBay and Paypal for several years now and found them an extremely safe and rewarding way to buy but also to sell unwanted items, and things that used to go to the dump or get traded in to highstreet stores for next to nothing now often sell for some handy pocket money. There's nothing more pleasing than finding that someone out there values something you don't want anymore (last year I sold a 25 year-old Millenium Falcon Airfix model, broken in pieces to a model collector who was delighted with it!)
Very Good in all respect. Trusted company with Great product offering at very reasonable rate. Good Customer Care response.Highly and highly recommended.
I ordered a item from a customer on ebay and never got the item. I sent my complaint in and they sided with the seller. Absolute disgusting customer service and as a customer all my rights were ignored
I find ebay a safe and reliable place to find and buy many things I need. It is easy to use, the feedback system is a great way to share experiences with others.
Prefer to use other internet companies that dont mislead a valued customer on purchases NB make sure if you get a promo voucher that it is used to its full face value as this can only be used once for one transaction This is not made at all clear and many bidders fall foul unlike other vouchers valid on better internet sites
I find a lot of bad review are about complaining the fact they didn't receive the right products etc. Well I have bought products from eBay for over 3 years and I have only ever encountered one slight mishap, which was shortly resolved. It comes down to the user to look out for the fakes or 'the too good to be true deals', the actual website is great and a great place to buy items, hence the 5 star rating.
Account got suspended because for some reason I don't look like a business model that ebay want me to look at ? wtf prejudice much???
When I listed all the items, and they were pulled back by ebay, it costed money to list some of the items, well the money I was still charged for listing items, even though my items got pulled out .. THIEFS...
Another case is being suspended indefinitely, because my ID which I sent them for proof had the old address instead of the new address which was registered with the ebay.. They said I pose the risk and my ID doesn't match.
No common sense whatsoever for whoever makes their policies, should have taken a OBVIOUS COMMON SENSE BUllet in the FOREHEAD.
I boycott ebay , and over 1000 people that I know do as well, thanks to my horrible stories with ebay.
Amazon>EBAY... (no wonder ebay's stock went down) get your shit together.
Just read exactly what your buying and all should be ok!
A very easy to use "search and find" site with a helpful on line inquiry desk though emails could be responded to a bit quicker
I've been buying on eBay since 2003 and have become a total eBay addict! Everything is so simple! And so quick! Anytime I need to buy something (anything), I look on eBay first.
I sell allot on ebay and i love the bidding aspect. I have managed to clear out new unused and used items that i hope someone else can get joy from.
unless you find just what you are looking for, then the cost could be a bit more. I love looking on Ebay just to see what is there. It is full of surprises. Things that have been out of production for years. Things you would love to get again. Great website.
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