I ordered some top-of-the-range wireless headphones over a week ago, paid through the Moneybookers as told, and since - nothing. I'm baffled as to who this company is who seem to go by several names, don't reply to any of their many email addresses and don't answer the phone.
Feeling seriously pissed that I look to have lossed £170...
Paid over £200 for an nokia phone through paypal. Item never arrived after waiting for nearly 3 weeks. In the process of a paypal claim to try and get my money back. Ebitsi, you have to be responsible for these scams!!!!!!!!!!!!!!!!!!!!!!!!!
simple they are crap. received nothing after 3 weeks and no correspondence. Over complicated nonsense I would rather shave my balls with jalapeño sauce than pass another penny onto these robbing bunch. I can just see them with their balaclavas on in the office!
After my first order I was offered a 5% discount if I wrote a short review, which I did. I placed another order the next day. I expected to receive the 5% discount at the checkout but I didn't get it. I did not proceed.
Using eBitsi's 'Contact Us' tab, I explained what had happened and asked why I had not received the promised discount. It was successfully submitted. That was a week ago and I have not heard from them either directly or in the messages box in 'My eBitsi'.
Is a company to be trusted that reneges on its' offers? Not where I am concerned.
My first order came not directly from eBitsi but from another supplier (Amazon) and judging by other reviews that was not an exception. If that is the norm with eBitsi, then the service you get is dependent on the service offered by other traders which clearly is beyond eBitsi's control, especially when things go wrong. Be warned!
I have placed my order elsewhere now and I have removed my first review. I will not be ordering from eBitsi again.
I found this company on Google Shopping, and thought it was to cheap to be true. I then looked on the website purchased my order. I received it in the given time, and it was free delivery! I am hugely impressed with the service, I received emails on the status of my order frequently and encountered no problems. I have recommended the company to several friends and will continue to do so... Many thanks to a brilliant company!
Only 1 star from me, I ordered 2 LM048 Bluetooth adapters. Two were delivered ok but from separate companies with one of them old stock that that stopped the pairing of the adapters. Totally useless and a waste of £100. Will not use ebits again.
I wanted a product, saw it cheaply on a comparison website and was transferred to ebitsi where I bought it. I have not yet received the product despite the next day delivery stated on their website and when I try to access my account it would appear that they are not a 'normal' retailer. I only want to buy a product and then chase delivery. I really don't understand all the other stuff on their site which suggests to me that they do more than just retail products. An email to say it has been despatched has not been received so I guess I'll be waiting a while. They have even had the nerve to email me asking me to review the product/service, despite me not yet receiving it! They may be the greatest company in the world but so far I have no product nor any email stating when I might receive it.
I saw this clock in my local 'Dwell' store, but baulked at the price (£59!!). A quick internet search revealed eBitsi selling the identical clock for less then £30, including p&p! After registering (a doddle), I place the order, and only two days later, the well packaged clock arrived via recorded delivery. This is a web site I will definitely use again.
Ive used eBitsi a few times now and I must say I can not fault them at all. Prices are usually one of, if not the cheapest, goods always arrive quickly and well packaged, customer service are prompt, replying within a few hours at the longest, and are always polite and professional.
Some of the larger internet retailers could learn a thing or 2 from this new kid on the block and I will most definatley continue using them for my online shopping.
This is the first time I've used this site and I'll definitely be using it again. Great product at the best price I could find. Bought it on Wednesday morning and it arrived well packaged on Saturday morning. Superb!!