Ebookers reviews

Ebookers reviews

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Review by confirmed purchaser

easy to follow

easy to determine best price and times of flights
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Review by confirmed purchaser

Generally good but with concerns as given below.

The plane ticket has to have the travellers name exactly as in the passport. In the E-bookers form it calls for the given name, middle name and family name. However when the e-ticket is printed out it only shows the given name and family name, not the middle name. This generally causes a problem at the airport check in, as the name on the ticket is not the full name given in the passport. I am surprised no one else has complained about this, as it can cause travel disruption.
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Review by confirmed purchaser

Simple and great to use when booking last minute

I booked via ebookers following a last minute cancellation from Lufthansa. They provided a relatively cheap flight via Emirates and included all the necessary links for baggage allowance, online checking etc
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Review by confirmed purchaser

Great for car booking...

...but you need to give us more certainty (and lower charges) on extra drivers.
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Review by confirmed purchaser

Straight forward booking with no hassles

All good, got their rates through skyscanner.net, just wish I could have my card charged with different currencies. Nothing else.
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Review by confirmed purchaser

Efficient booking service, highly dubious car hire firm.

We used e-bookers to find a car hire firm in Carcassone. The website was clear and the booking, with advance payment for a week's economy vehicle, made with all the necessary paperwork provided. I have no qualms about e-bookers but their choice of company appears to be flawed. Firefly rented us a fiat punto which is about what we expected: clean with a few exterior bumps and scratches. However, their list of surcharges was not made clear on the e-bookers site. The overall quote (all in) was for €82 I also understood a credit card was needed for a holding fee for insurance, also fuel would be necessary to be paid at the "local rate". This is fairly standard but extra surcharges are not.
At the end of the week we will likely have to pay; a fast return fee(?!!), a cleaning fee and a fuel surcharge. We were told these were on the Firefly website but not at e-bookers. Needless to say we shall not be using Firefly again, nor will the other customers who were struggling to comprehend the pricing structures in the car rental queue which became quite animated. As to e-bookers, the jury is out!
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Review by confirmed purchaser

Good service

Ebookers is a good place to buy your tickets. I manage to buy my ticket for a reasonable price. I tried to change the days of my trip because I need to go away earlier than I booked and it was difficult. I was quite disappointed that I couldn't change my departure and returned flights but the call centre person who was dealing with my inquire was helpful and polite. Anyway, I recommend Ebookers for my friends and family
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Review by confirmed purchaser

Unexpecetd bills from EBK*EBOOKERS

Last month I visited Dubai and Al Ain and ordered flights and hotels via ebookers. I paid by Amerian Express which send me bill on 04.05.14. In the bill EBK*EBOOKES have billed me on 25.03.14 sum of 86,02€ and 179,60€. In addition sum of 55,53€ was billed also but returned to me the ameriacn Express account on 26.03.14. In the bills there is a phone number 358968144144 and a sum of 146,59 GBP. I have not called to that number and ask ebookers to return 86,02€ plus 179,60€ together 265,62€ immediately to my American Express account.
Juhani leppäluoto
University of Oulu, Finland
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Review by confirmed purchaser

Disappointed when I need to change my booking.

When I needed to change my car rental booking. It took too long for ebookers on the live chat to get back to me.
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Review by confirmed purchaser

They did not have the car I requested - but did get a free upgrade

They did not have the car I requested, but was offered a free upgrade a choice of car. I would have given this 5 stars, if I had got the car they showed me at the counter even if it was an upgrade. It seems the staff at the counter and at the pickup do not update their inventory or are not in sync.
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Review by confirmed purchaser

Fabuleux et facile...

Mon impression est très bonne.... mais ... but if it's possible to have my reservation in French ..Je n'ai pas trouvé la possibilité de changer la langue!!!

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Review by confirmed purchaser

EASY TO READ, EASY TO UNDERSTAND, EXCELLENT EBOOKERS

THE WEB SITE IS VERY EASY TO USE GETTING IMMEDIATE RESPONSE TO YOUR TRAVEL NEEDS AT THE BEST PRICES.SPEEDY CONFIRMATION GIVES YOU CONFIDENCE IN THIS COMPANY
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Review by confirmed purchaser

Payment was an issue since I use noscript

I had absolutely no problems at all until I tried to pay. Payment turned out to be problematic since I use noscript to prevent unwanted javascript and it looks like ebookers has changed/added the hosts it gets javascript from. The error I received was not clear however and it took a while for me to determine that noscript was the cause
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Review by confirmed purchaser

SPEED,PRICE AND HONESTY FIRST

I prefer EBOOKERS, for several reasons, speed and prices and a lower rate, advertised price and always the final price, it is not like other website that advertise a very inexpensive way and in the end they charge the site, rate card credit and other.I bought ticket for me and my friends and never had problems. I recommend EBOOKERS. Eu prefiro EBOOKERS, por várias razões, velocidade e preços e uma taxa mais baixa, o preço anunciado e sempre o preço final, não é como os outros websites que anunciam uma forma muito barata e, no final, eles cobram uma taxa do site,cartão de crédito e outras taxas . Eu sempre comprei bilhete para mim e para os meus amigos e nunca tive problemas. Eu recomendo EBOOKERS.
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Review by confirmed purchaser

Fab hotel and great price with bonus discount

We decided to book with ebookers as had best price for a particular hotel we were looking at. To top it off I found a promo code to receive a further 10% discount and our night away was a great experience. The hotel was fab.
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Review by confirmed purchaser

cool

easy site to use. handy
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Review by confirmed purchaser

fast and excellent.

Is a company that I recommend to everyone.just googoole search for ebookers and fly where you like to go.cheers
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Review by confirmed purchaser

It was quick and easy.

I like the service for the reason. Very easy to process and book without complications.
I am delighted with the service.

Kezhia
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Review by confirmed purchaser

Great experience, easy access to flight details, very helpful staff.

We had problems on deciding which flight to take, bookers customer service personnel was very helpful in fulfilling our requirements in meeting our budget and getting a flight that met our needs.

ebookers.com Details

Easy & everywhere

Mobile sites and free best rated iPhone, iPad and Android apps with up to 65% off desktop hotel prices.

Your specialist with over 110,000 hotels

From discount hotels to all-inclusive resorts worldwide. No fees for booking, changing or cancelling your hotel.

Low prices and fantastic deals everyday

With our price match guarantee we refund the difference if you find the same product cheaper elsewhere.

Package and save up to £463

Save money by booking your flight & hotel together - an average of £463 per booking

Safe, trustworthy and accessible 24/7

Over 2 Million satisfied customers. Talk to our travel agents or use our live click to chat for sales and support.

About this company

ebookers.com is one of Europe's largest online travel agents allowing you to book easier and travel happier.

Visit Ebookers

Category

Ebookers is ranked 4 out of 9 in the category

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