Great web site for booking... my one experience with off line services was real nightmare... spending hours on the phone with Switzerland and Germany... charge of EUR 2000 for changing Business class tickets...
Site works fine but the price you see should be the price you pay
Tries so many websites in OZ, Singapore and UK to book multicity flights, most were hopeless, didnt offer this or the website just didnt deliver.
I buy low cost flights from Oz to Singapore or other hub and then buy return flights on good quality airlines to Europe or wherever.
On this trip we fly to Asia with good old Air Asia then fly Etihad from Singapore to Europe with stopovers in Abu dhabi and Prague-saving $600-yes I have to allow time for delays and baggage/checkins but its not been a problem for this well travelled mid 60yearold so far
another large company that is only interested in its revenue. customers are not to be helped unless they pay.
U offer promotion which are very good but when you come to book your hotel, you can't use your promo code on alot of hotels, so you dnt really offer the promotion on all ur hotels as stated in your adverts. This has in the past made me go to other sites and book on them instead, and your rates are higher than other sites, so I don't need a promo code to get a better deal of other sites. Then why won't you give the option to entre the promo code for travel lodge hotels
I booked with Ebookers, but it was not clear that there was no luggage allowance. I am now trying to purchase luggage allowance but the system will not let me. The link repeatedly fails. Not happy.
I have all the info I need to make decisions.
Also I have the time to think carefully before making decisions.
I can compare the price, and I get the lowest price.
I don't spend a lot of time to get my flight booking done.
First of all this is the first time I have used Ebookers so my experience is quite limited with them.
What I liked:
Fast easy booking without the necessity of going through a long list of fields where information is required. Prices look good and it's pretty straightforward to find deals and tickets. Generally speaking you'd have to have no experience with similar booking sites in order to have trouble booking with them.
What I didn't like. Firstly confirmation emails can take up to 45mins to receive which I find to be a bit too long. It is difficult to be entirely sure if it has worked and considering how fast the booking was you can easily get doubts about whether the booking has been accepted or not. This is being made more difficult due to the fact that the confirmation emails takes time to reach you. One thing that also surprised me is the fact that other than first and last name they don't ask for any other info (passport number?). It is unclear to me if I will receive another email later where I have to add those extra traveling details. I guess I have to wait and be patient again till I receive another email from them.
I would def recommend them though as they do seem to have good cheap/relatively speaking deals.
I needed to arrange my journey hasle free and without complication and at short notice but it had to be affordable, ebookers were quick to book my flight and hotel and send me comformation without delay, I am satisfied with the level of service I was given and will used ebookers for future journeys.
Ebookers is a good site to use if you are looking for a hotel almost anywhere; while some places the selection is not so great, most of the time ebookers has good selections to choose from. Also they have more than just hotels, there are rental apartments and various other places to stay to look at also. It is a good site, but read the terms and conditions to the property that you are looking at staying at, because although ebookers tells you that there is no charge now, sometimes your credit card will be charged to reserve your booking, this is something that really upset me and made various trips difficult to plan around with that inconvenience. Overall though it is not enough of a problem to make me stop using ebookers.
I bought tickets over the phone with one of the representatives of ebookers. I just called to ask a question but the guy was so nice, patient and professional, that I ordered over the phone.. Great customer service!
The choice of offers available, the easiness of use and transparency in the prices are the prime reasons I trust ebookers. Also adding to this they are fast in verifying any cashback gained when using a cashback site.
Ebookers found me the most competitive rate and it was so easy to book. Would definately use them again and would recommend.
Great service provided, but PLEASE, show Airline codes on bookings and don't give poor "$10 back" advertising leads.
i still have one month left to go on a trip, so i don't have any opinion on this.
after booking, i wanted to ask for something,
but i couldn't find any e-mail address of customer service.
in addition, i confused currency symbol of euro with pound
because the currency symbol is not vivid, so i paid much more than expected.
of course, it's my mistake, but i hope other people do not the same thing.
A very easy hassle free experience with ebookers.. came via Kayak. it was all done under 15 minutes. .. very smooth..although I will say there will be a slight problem with my seating due to lack of seating options.. I am not disabled but I am 6'5".. I need the emergency exit seats so I can fit.. Which normally cost me an extra 5 to 10 to 20 pounds. Sadly I might have much trouble fitting in to the other seats which it seems to me are designed for someone around 5'5". Long haul flying can be so easily become a nightmare when you don't fit into the space you are assigned to and are there for many many hours. .. one last thing I don't know if it will be done during check-in though .. I wasn't asked for my passport number which made me very nervous.. I was handing over all this cash and nothing asking for a passport number.. normally I get asked this as standard , its in case I lose my ticket and can use the machines with my passport alone or check with the staff (again passport only) at the airport to board more easily verifying my identity and that I am the correct passenger to board. hope you find this helpful.. and I hope somehow this can get sorted before departure. peace. David
This is what I like most about Ebookers -- the easiness with which things are getting done. Being from the older generation I do appreciate to the full extent the difference between spending half a day (when we had to go downtown to a travel agent to arrange our trips) and a couple of minutes (that's how much it took me to book my flights with Ebookers a couple of days ago). So yes: Amazon and Ebookers are my favorite two latest inventions of humanity.
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