I have all the info I need to make decisions.
Also I have the time to think carefully before making decisions.
I can compare the price, and I get the lowest price.
I don't spend a lot of time to get my flight booking done.
First of all this is the first time I have used Ebookers so my experience is quite limited with them.
What I liked:
Fast easy booking without the necessity of going through a long list of fields where information is required. Prices look good and it's pretty straightforward to find deals and tickets. Generally speaking you'd have to have no experience with similar booking sites in order to have trouble booking with them.
What I didn't like. Firstly confirmation emails can take up to 45mins to receive which I find to be a bit too long. It is difficult to be entirely sure if it has worked and considering how fast the booking was you can easily get doubts about whether the booking has been accepted or not. This is being made more difficult due to the fact that the confirmation emails takes time to reach you. One thing that also surprised me is the fact that other than first and last name they don't ask for any other info (passport number?). It is unclear to me if I will receive another email later where I have to add those extra traveling details. I guess I have to wait and be patient again till I receive another email from them.
I would def recommend them though as they do seem to have good cheap/relatively speaking deals.
I needed to arrange my journey hasle free and without complication and at short notice but it had to be affordable, ebookers were quick to book my flight and hotel and send me comformation without delay, I am satisfied with the level of service I was given and will used ebookers for future journeys.
Ebookers is a good site to use if you are looking for a hotel almost anywhere; while some places the selection is not so great, most of the time ebookers has good selections to choose from. Also they have more than just hotels, there are rental apartments and various other places to stay to look at also. It is a good site, but read the terms and conditions to the property that you are looking at staying at, because although ebookers tells you that there is no charge now, sometimes your credit card will be charged to reserve your booking, this is something that really upset me and made various trips difficult to plan around with that inconvenience. Overall though it is not enough of a problem to make me stop using ebookers.
I bought tickets over the phone with one of the representatives of ebookers. I just called to ask a question but the guy was so nice, patient and professional, that I ordered over the phone.. Great customer service!
The choice of offers available, the easiness of use and transparency in the prices are the prime reasons I trust ebookers. Also adding to this they are fast in verifying any cashback gained when using a cashback site.
Ebookers found me the most competitive rate and it was so easy to book. Would definately use them again and would recommend.
Great service provided, but PLEASE, show Airline codes on bookings and don't give poor "$10 back" advertising leads.
i still have one month left to go on a trip, so i don't have any opinion on this.
after booking, i wanted to ask for something,
but i couldn't find any e-mail address of customer service.
in addition, i confused currency symbol of euro with pound
because the currency symbol is not vivid, so i paid much more than expected.
of course, it's my mistake, but i hope other people do not the same thing.
A very easy hassle free experience with ebookers.. came via Kayak. it was all done under 15 minutes. .. very smooth..although I will say there will be a slight problem with my seating due to lack of seating options.. I am not disabled but I am 6'5".. I need the emergency exit seats so I can fit.. Which normally cost me an extra 5 to 10 to 20 pounds. Sadly I might have much trouble fitting in to the other seats which it seems to me are designed for someone around 5'5". Long haul flying can be so easily become a nightmare when you don't fit into the space you are assigned to and are there for many many hours. .. one last thing I don't know if it will be done during check-in though .. I wasn't asked for my passport number which made me very nervous.. I was handing over all this cash and nothing asking for a passport number.. normally I get asked this as standard , its in case I lose my ticket and can use the machines with my passport alone or check with the staff (again passport only) at the airport to board more easily verifying my identity and that I am the correct passenger to board. hope you find this helpful.. and I hope somehow this can get sorted before departure. peace. David
This is what I like most about Ebookers -- the easiness with which things are getting done. Being from the older generation I do appreciate to the full extent the difference between spending half a day (when we had to go downtown to a travel agent to arrange our trips) and a couple of minutes (that's how much it took me to book my flights with Ebookers a couple of days ago). So yes: Amazon and Ebookers are my favorite two latest inventions of humanity.
Many booking details can be found on the website, but they are not available to book. It is very inconvenience. If those flights have sold out, pls remove them from the website. It really wastes our time and energy. It is really annoying.
its a transaction either it wrks or it does not, you just dont buy there
What a GREAT Experience I had with eBookers for my upcoming Car Hire.
All seems well constructed on the website with Clear and Concise info.m, no gobbleydegook or confusing Gotchas, and what Great Value for money in literally a few minutes. I'll be back for more..for Sure!
Thank you eBookers! :-)
I have just booked flights to Doha for Simons wedding through ebookers and it was so easy to do. If I had got stuck or was worried about putting in wring info I could have used their helper and she would have talked me through it. The prices were so cheap compared with other sites I had looked at. Will definitely use again. I shall also look at their website when Ivan booking flights and hotels. Their prices for that type of holiday were very good too. Just have a look and you will see what I mean.
My car rental booking with ebookers was made because of the competitive rate but when I wanted an option that wasn't displayed on the web-site their representative was most helpful in obtaining all the options to help me make my decision, at a better rate than the original!
We started booking our scheduled flights via ebookers as of last year and have always found to save money as opposed to booking the flights directly from the airline. Our biggest saving was this year where we saved in excess of £700 between the 3 of us for a trip to Mombasa! Additionally the connections that we got from ebookers were much better with less waiting time as opposed to the ones available from the airline website. We used ebookers customer services earlier this year and found them to be very helpful and polite. I have no hesitation in recommending them.
I booked through Ebookers and got a good range and choice of vehicles to rent at an excellent price. The process was very straightforward. I chose Alamo, whom I've booked with directly before. The only pity is that, this time, I will have to join the enormous queue to pick up my car rather than pick up my rental using the automatic self-help machine by the Alamo desk. I'll have to think twice about booking this way in future.
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