Ebuyer.com reviewed by

5 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

slow

Well they are not the quickest in processing orders.
But they are more than quick enough to take payments in full long before dealing with your order.

made an other order last Thursday money was removed from account 1 hour later then my account on ebuyer updated to items wont be sent until 25th for delivery on 26th. a week to process an order...

made an order for £59.99 with an other company and selected free delivery , got email telling me delivery is 7 - 10 days ... then got an email 35 mins later telling me parcel has been collected by parcel force to track item click this link after 10pm. checked tracking after 10pm to find my item was on its way and for delivery next working day...
ebuyer should take notes on speeding things up a bit.
    Ebuyer.com
    TrustScore 9 / 10
    2,992 Reviews

    Reply from Ebuyer.com

    Thank you for leaving your review.

    I apologise that we was unable to speed up your delivery and hope this has not affected your opinion of Ebuyer too much.

    When the free delivery option is selected, delivery can take up to 5 working days.

    We will always try to speed up the delivery however this depends on the volume of orders we are shipping with specific delivery dates chosen.

    Please don't hesitate to contact our Customer Support Team if you have any queries.

    Kind Regards

    Nikki

    Ebuyer Resolution Team



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