eCigWizard reviews

eCigWizard reviews

Excellent
9.1
from 0 - 10
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Review by confirmed purchaser

Great service and products but waiting times for eliquids can take too long

I would recommend ecigwizard and do use them regularly. I've always had a good service and love their different good quality liquids. My only complaint is how long it takes the company to restock flavours especially in recent months. I try and use the service when your supposed to receive an email when certain liquids are restocked but never receive them. I've raised this issue and was told on a few occasions to check my junk mail. I've had regular thorough checks and never receive these alerts to any of my email folders. Very annoying and could be great, if it worked.
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Review by confirmed purchaser

Consistently fast service, great products and first class advice.

I would definitely recommend this company. My purchases are rapidly dispatched and promptly delivered. When I emailed with a technical enquiry, the answer I got was well explained, detailed and arrived within the hour. Really great company that I will continue to buy from. First class.
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Review by confirmed purchaser

Fast delivery :) Good ejuice!!

Fast delivery, good ejuice are what you get from this store!
Nice price's on ejuice.
I'm feeling safe abort the product!!
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Review by confirmed purchaser

Superb service every time.

eCigWizard provide a superb service. i have been using them now for over a year and they always get my order out to me the next day without fail. Have found a tobacco eliquid that I can get more than by on as IMHO I have yet to find a tobacco eliquid that is any kind of substitute for cigarettes. eCigWizards wizmix popular vape will do until the tobacco companies start making an eliquid. Thanks guys.
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Review by confirmed purchaser

Great product and great service!

I've been very happy with eCigWizard and they are the only company whose products I use in my vaporiser.
Only one niggle is sometimes they don't always have stock of my favourite flavour.
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Review by confirmed purchaser

best juices on the market

try these products ,the best anywhere
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Review by confirmed purchaser

excellent

as always great delivery service and great products
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Review by confirmed purchaser

just perfect

I can always trust i get what i ordered with prompt delivery.
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Review by confirmed purchaser

Fast delivery but always out of stock

Fastest shipping I've ever encountered - you barely have time to press send on your order and they've already shipped it! The selection is good but they are always out of the most common strengths on the most popular flavours and take what seems like forever to stock up.
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Review by confirmed purchaser

Delivery time, far better than expected

I had placed an order on the Sunday and my order was with me on the Tuesday, Brilliant service, but next time I will order in plenty of time before I actually run out of liquid
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Review by confirmed purchaser

Good

Sometimes lot of needed vape sold out.
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Review by confirmed purchaser

what a product

Every flavour I have used from e cig wizard has been amazing. I dont use anyone else now. Other companies liquids were weak or gave me a really thick throat.
keep up the good work and speedy postage
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Review by confirmed purchaser

Disgusted with Amy in Customer Service

I bough the ecig pcc unit, which is not a problem, but what I do have is that their are reviews on the site saying that people who had bought this product has received 2 batteries and 5 cartomisers with their purchase. I expected to receive these and did not. All Amy could say was that these reviews were 12 months ago, this is not the point. I saw these on the site under the product and was led to believe that I would receive these. I am totally disgusted with Amy she was extreme; rude and snotty with me.. As far as I am concerned I will notbe using this company and have made a complaint to the Office of fair trading and stated that these goods and their website is not fit for the purpose for which these goods or customer service is designed. They have assured me that they will be looking into this.
anne hurley at live dot com
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Review by confirmed purchaser

My favourite online shop by far!

I love this store and would not hesitate to recommend it, indeed I have already done so many times. The products are excellent (and very reasonably priced), ordering is very simple and delivery is super fast and efficient. To me this is the perfect one stop shop for all your vaping needs (check out Mrs B's Vanilla Custard and Mulled Wine flavours - both to die for!). I have also visited the store in Peterborough and was very impressed with the service there too.
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Review by confirmed purchaser

OK but not clear if purchase has been completed so did again and it duplicated.

After completing the purchase it is not clear if it has completed correctly, it says basket empty but nothing to say purchase completed.
I purchased again and duplicated the order.
Not a problem as I will use the purchases anyway, but could do with being clearer.
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Review by confirmed purchaser

Excellent

All orders so far have arrived very speedily. Well done!
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Review by confirmed purchaser

Very prompt and clear service.

I had a couple of queries before I made my purchase which were answered the same day in a friendly and informed manner.
The delivery was one of the fastest from the UK to Finland I have experienced so far.
Definitely recommend these guys.
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Review by confirmed purchaser

For all your vaping needs!

ecigwizard.com is definitely a good site. It offers reviews of each product, along with good information regarding their qualities and what to expect. The Finnish translation, which I use, is done well and professionally. I've ordered few liquids from the site, and they shipped in 3 working days, exactly as promised. Would definitely recommend.
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Review by confirmed purchaser

Just a big fail

Bought a beginner set and never got it working. After some emails and extra delivery of battery unit, found out that the fault was not in the expected battery but in charger unit. While asking another charger your cs proposed to buy one from another shop in Finland. You can be sure I will never buy anything from you again.
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Review by confirmed purchaser

Excellent

Highly recommended!

eCigWizard Details

What do we offer?

We appreciate there are now many electronic cigarette vendors out there but we take enormous pride in everything we do and here are the main reasons why we feel you should shop with us: > Great shipping rates both within the UK and Europe. > Fantastic customer service. > All products are tested before being shipped. Quick delivery times. > Broad product range – some of which are exclusive to us. > We are an open and honest company that aims to help those looking to switch to vaping. > We are a fully registered Limited Company meaning we are VAT registered have full registration with ICO. > We are fully active in the electronic cigarette community and genuinely care and are passionate about vaping.

About eCigWizard

We are one of the UK's leading and fastest-growing stockists and suppliers of electronic cigarettes, e-liquids, ecigs mods, and accessories. We began trading in early 2011 when we had just £500 worth stock and one employee and now we are shipping out approximately 500 orders a day with around 40% of those going internationally as well 22 full time members of staff. Our main headquarters based in the city of Peterborough, Cambridgeshire, occupies 10,000 sq ft of premises which incorporates both office and warehouse space plus a shop front. Our shop is open Monday to Friday 9.00am to 4.30pm where we welcome customers to pop in to purchase their vaping needs or collect their order and browse or enquire after our latest products. We also have two other shops currently available. Their details are as follows: Location: 6 Midgate, Peterborough City Centre, PE1 1TN. Opening hours: Monday - Saturday, 9.30am - 5.30pm. Location: 129 Granby Street, Leicester, LE1 6FD. Opening hours: Monday - Saturday, 9.30am - 5.30pm. Here our main aim is to offer the most popular products available on the electronic cigarette market and as a result we stock a wide and varied range of products sourced from around the globe. We love to listen to our customers and find out what it is YOU want! We always follow up any product request to see how viable it is to stock that product. We also love to hear from customers regarding any constructive feedback or suggestions you can give us so that we can continue to improve upon our service. Our products vary in price, although we try our very best to keep them as competitive and low as possible, meaning we cater for seasoned vapers as well newbies looking for an alternative to tobacco products. We currently have 22 full time members of staff employed by Electronic Cigarettes LTD who work hard to pick, pack and send out all orders in the quickest time possible as well as bring you the most competitive prices and keep you up to date with all the news from the e-cig world! We also have dedicated, friendly customer service staff who are always on hand to reply to any e-mails or answer any telephone calls from customers who may need assistance with choosing products or have queries regarding their order. Some vendors can get quite touchy when customers provide constructive/negative feedback. We are the opposite; we crave suggestions and constructive feedback. This may sound odd to you as a customer but we want to do the BEST we can for you, so please do nitpick and provide us with as much feedback as possible (obviously positive feedback is also welcome!)

Visit eCigWizard

Contact information

Call us on: 0845 259 3169
We live here: Unit 3 Fengate Trade Park, Fengate
PE1 5XA Peterborough
United Kingdom

Category

eCigWizard is ranked 15 out of 33 in the category

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