We appreciate there are now many electronic cigarette vendors out there but we take enormous pride in everything we do and here are the main reasons why we feel you should shop with us: > Great shipping rates both within the UK and Europe. > Fantastic customer service. > All products are tested before being shipped. Quick delivery times. > Broad product range – some of which are exclusive to us. > We are an open and honest company that aims to help those looking to switch to vaping. > We are a fully registered Limited Company meaning we are VAT registered have full registration with ICO. > We are fully active in the electronic cigarette community and genuinely care and are passionate about vaping.
We are one of the UK's leading and fastest-growing stockists and suppliers of electronic cigarettes, e-liquids, ecigs mods, and accessories. We began trading in early 2011 when we had just £500 worth stock and one employee and now we are shipping out approximately 500 orders a day with around 40% of those going internationally as well 22 full time members of staff. Our main headquarters based in the city of Peterborough, Cambridgeshire, occupies 10,000 sq ft of premises which incorporates both office and warehouse space plus a shop front. Our shop is open Monday to Friday 9.00am to 4.30pm where we welcome customers to pop in to purchase their vaping needs or collect their order and browse or enquire after our latest products. We also have two other shops currently available. Their details are as follows: Location: 6 Midgate, Peterborough City Centre, PE1 1TN. Opening hours: Monday - Saturday, 9.30am - 5.30pm. Location: 129 Granby Street, Leicester, LE1 6FD. Opening hours: Monday - Saturday, 9.30am - 5.30pm. Here our main aim is to offer the most popular products available on the electronic cigarette market and as a result we stock a wide and varied range of products sourced from around the globe. We love to listen to our customers and find out what it is YOU want! We always follow up any product request to see how viable it is to stock that product. We also love to hear from customers regarding any constructive feedback or suggestions you can give us so that we can continue to improve upon our service. Our products vary in price, although we try our very best to keep them as competitive and low as possible, meaning we cater for seasoned vapers as well newbies looking for an alternative to tobacco products. We currently have 22 full time members of staff employed by Electronic Cigarettes LTD who work hard to pick, pack and send out all orders in the quickest time possible as well as bring you the most competitive prices and keep you up to date with all the news from the e-cig world! We also have dedicated, friendly customer service staff who are always on hand to reply to any e-mails or answer any telephone calls from customers who may need assistance with choosing products or have queries regarding their order. Some vendors can get quite touchy when customers provide constructive/negative feedback. We are the opposite; we crave suggestions and constructive feedback. This may sound odd to you as a customer but we want to do the BEST we can for you, so please do nitpick and provide us with as much feedback as possible (obviously positive feedback is also welcome!)Visit eCigWizard
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