eCigWizard reviews

brilliant customer care!

the first item was lost in post but ecigwizard sent another out after just a few days, my mother is over the moon with this item, and it was well worth the wait, fantastic customer relations many many thanks amanda x.

puffing away like a chew chew train

Recently made a purchase from ecigwizard ordered on a Monday morning and received my order on the Wednesday morning very fast and efficient overall experience very good keep it up ecigwizard

Excellent service , great juice, first class recommend

I would recommend ecigWizard to everyone thanks for your products and service

Excellent

Ecigwizard provides excellent service, and are quick to dispatch orders. Not had any issues with these guys! Highly recommended :)

Prompt service, great product, nice price!

Need I say more? Love my new SD Keyring Maxi - works a charm with Kanger XL carto's.

Great service

Quick and efficient service, great products and a good variety. Very happy and will be shopping here again :)

8 weeks without a cigarette - from 30 a day for many, many years!

I'm genuinely amazed that I have managed to give up smoking - thanks to this company's product and service. No will-power has been required as I think I actually prefer vaping to smoking now! I started on their disposable one, which although got me started, was not saving me much money. So I bought the starter kit about 4 weeks ago and am now spending no more than about £1 per day on liquid refill - and I am always puffing away! Choice of flavours is great, delivery very fast and customer service brilliant. I would and do tell any smoker to switch!!!

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Ecigwizard service spellbounding

Brilliantly fast delivery and quality items at outstanding prices,who could ask for more.

Amazing service, next day delivery.

This wasn't the first time that I have used eCigWizard and I can certainly say it won't be the last. Prompt service and next day delivery.
For me, their products are reliable too.

Great products great service

Well what can I say prompt delivery and service great products will use again x

very good prices and very quick delivery,very pleased with the service!

I ordered quite a few things from ecigwizard and every step was quick and easy.
I put my order in late in the afternoon and was very suprised and pleased when it arrived the very next day!

They kept me informed when it was being prepared to be dispatched and also when they dispatched the order.It arrived and everything i ordered was perfect and working fully.

I would use this company again without question :)

Excellent service

Highly recommend them. Good value, fast service, no problem. Hassle free. 5 stars!

Great for all your vaping needs

I found my experience with ecigwizard superb and hassle-free. I ordered mid-afternoon and my order was delivered the very next morning with their regular delivery service.

Their site is very well laid out with plenty of information and user reviews to help you choose the right products. They have a great range of liquids; from their own tasty offerings to other brands that are harder to come across in the UK. They also offer wizpoints rewards which give you discounts on your next order.

All in all, a very professional service which I would recommend to anyone.

Reasonable prices, good customer service, cheap standard shipping (1 week)

I placed my order in the evening and it was handled/shipped the next day. Shipment came in a bubble wrap envelope in one week (to Finland) using standard mail. So far everything seems to work fine. I was a little worried if all the products made the trip without damage, because although in a bubble wrap envelope, the products inside (3x900mah battery, 3xliquid) were moving freely inside the relatively large envelope. So despite the comfortably cheap standard shipping price i do wish that a smaller envelope was used (or a little stuffing added) to reduce risk of damage during transit due to products clattering against each other.

Customer service was kind and helpful, also the chat service was very useful! The only hindrance was that when the "new user starter bundle" was out of stock the only info i could get from the customer service on the arrival of new stock was "soon". That's problematic since it basically means that it could arrive soon or it might not and therefore doesn't help nor answer the question really. I think the customer service should be able to acquire and provide a realistic estimate on when the product will be back in stock. Best would be (and better than many ecig shops i've seen) if there was an estimate (only if realistic of course) next to the "out of stock" announcement on the product page. It's now been 2 weeks and the product is still out of stock.

Since I was eager to switch to ecigs and didn't want to wait (waited for a week i think), i went ahead and sorted out what to buy if i was to order the starter kit included parts separately. Note that this is not a simple task for someone starting "ecigging" and although i did find most of the information out from around the internet, the customer service was helpful in this process (although they could've suggested another product / possibility to replace the out of stock one on initial contact <-hint :) ).

But as implied in the title, the overall experience was good, and the point's that i made in this review are meant as constructive feedback to help further enhance the customer experience. Thanks! Think i'll go and have a few puff's now :).

Super fast delivery.

Ordered liquid on Friday afternoon, received Saturday morning. Fantastic!

Great Customer Experience. 5 * Products.

The Guys & Girls at eCig Wizard are Friendly helpful real people, they are genuinely interested in giving a great customer experience, NOT just doing a job and reading from a script.
Yes Mistakes happen, we are all human, but, it's how the mistakes are rectified
that set you apart form the rest. And in my case, Brilliantly!
Great products, Great customer service.
Many thanks from a now loyal Customer

fantastic range of products and site soooooo easy to use

such a great range of products, from mixing your own e-liquid to lots of choices of pre mixed flavours, and the atomizers and cartomisers are abundant, the easiest site i have used and i have been vapeing for over a year.

Quality products & Speedy delivery!

Ordering was very simple and the delivery (including the contents) we're spot on. Thumbs up!

Outside UK

I've been waiting for my last order 14 days now. It has not taken this long before to get here (Finland). Also there have been missing container or leaking. 1/4 shipments came as it supposed to.
Some of the produckts are allways sold out, but two thumps up for good quality.

Fast, efficient & hassle free.

This is my second purchase and I can honestly say that it has been exactly how I like to do online purchases. Quick delivery, drama free shopping with lots of choices and easy payment methods.

Postage and packaging is decent, prices are reasonable. The only quibble that I have is stock availability however the item(s) that were sold out were replenished the following time that I looked so I am happy with that.

Would gladly recommend to friends and have already done so!

Super Phil

Phil was a superb person to talk to, helped me through everything and I've now bought a load more products from them as a result.

A credit to the company, cheers Phil.

Quality

Great service

Tesla

very good seller and quick deliver to Australia
Keep the good work I recommend to any one to buy from ecigwizard

First class service

received my wick and wire 2 days after order, finally plucked up the courage to recoil my own vivi novas after buying dozens of the atomizer heads in the past. Really easy to do and works like a charm with the wick and wire, many thanks eCigWizard, I'll be back shortly.

Fantastic Company, Great value for money

i ordered the starter kit from e cig wizard. it arrived very quickly and the product was fantastic.

very easy to use, and the fluid lasts quite a long time. there are a variety of flavors available and im pleased to say i haven't smoked a normal cigarette for over a week now!


thanks e cig wizard!

Wie immer alles TipTop!!!

Bis heute Nachmittag bestellt und bezahlt = am selben Tag verschickt !
Lieferzeit von UK -> D ist schon schnell (3-5 Tage)!
Versandkosten ist unschlagbar!
Lieferung/Verpackung immer TOP!

items recieved fast

i would like to say serviced provided was perfect. fast processing and fast ship out.
thumbs up

Perfect and fast

Fast delivery to France and neat.
Thank you

Perfect on all fronts.

Delivery was prompt to continental Europe. Price was unbeatable, communication exemplary, and the products I ordered lived up to all the internet hype they've created.

The mere fact that I'm reviewing ecigwiz is testament to the literally flawless experience which was ordering from them. I never waste my time with these things, but I'm so pleased with everything, I figured I'd share the karma.

Thanks so much ecigwiz!

Pure professionals!

Yes, of course, it is so: Pure professionals.
ECigWizards, always offers great news for vapers, with very competitive prices.
ECigWizards ........it is the best shop around the corner ... and nothing else!

they are quick and efficient and carry a nice selection of quality products

Nice products of good quality.
Prices are reasonable.
Great selection of flavours.
Virtually the one stop point for your advanced vaping experience.
I would be a bit happier if their diy section was a bit larger.

Can't fault them

Several purchases well packaged and speedily delivered.

Fast response. Good looking web page, easy to use.

One thing you could improve would be product catalog. I think differect product catergories should be more easily searched.

Really fast and great customer service, second to none.

Really great products, great prices and super helpful people in customer service and fast shipping. I will be using them again and again.

Schnelle Lieferung, sehr guter Service

Alles vom feinsten, schnelle Lieferung und Top Ware. Weiter So

Recommended seller & will definitely deal again.

The shipping rate is good but I am still waiting for my goods to be delivered to my door. It's not ecigwizard faults but the it actually stuck somewhere in my country postal sorting facilities. Good customer service and hey I just notice ecigwizard have an apps for iOS. The welcome's discount code also very welcoming!

Outstanding ecig site all you would need on one site

My experience with ecig wizard has been outstanding lots of choice and very reasonably priced. Delivery was extremely quick even though I choose the cheapest delivery.

good service well packaged and quick delivery all in all good will use again.

good service well packaged and quick delivery all in all good will use again.

Thanx for fast delevery,very good service!!!

After i started whit eCigWizard,i have only smoke 3 cigaret every day,before i smoke 12/15 cigaret,so very happy to have eCigWizard :D