eComfort.com reviews

eComfort.com reviews

Excellent
9.2
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
1306 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very Fast Service!! Great customer service and great price.....

Very pleased with all aspects of service top notch!!!!!!! Quick service and everything was in perfect shape. I have ordered from here before with the same results and will continue to do business here....
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent price and super fast shipping

The experience I had with the online purchase was flawless. Easy transaction and was on my doorstep way before I expected it. I will definitely be purchasing from them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great price, delivered promptly

No hassle no hussle very professional.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent Product

Prompt delivery and excellent product. The perfect edging for our fireplace tile project.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great company to do business with

I ordered a Mitishibi mini-split A/C system and had it delivered in less than a week. After ordering I found I should have gotten a mounting bracket also, so I called the company and they were able to include the bracket with my order so I wouldn't be charged extra shipping. The units arrived in perfect condition because they were properly packed. Thank you eComfort.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great products and selection

We ordered two items and they were shipped quickly. When they arrived, I only found one of the items. I called customer service. The agent was very courteous and helpful. I would recommend.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Outstanding

Good price, timely delivery, good product.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

all shopping should be so easy

Good service easy order system,great customer service and prompt ship and received on time.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service, great product, great price!

When our furnace went out, right before the holidays, we needed a quick inexpensive way to replace it. Ordering online and having our new furnace shipped directly to us worked perfectly. It was simple to order, priced right and delivered promptly. I would definitly order from eComfort again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fast accurate service.

Had what I was looking for. Product was delivered on time and well protected.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

ecomfort was very proffecinal and helpful

as a home owner we always look to save and at ecomcort they made that possible as well as being helpful and proffecinal. i had purchased a furnace and a coil. here where we live the contractor was to costly and made it impossible to complte the job thank you ecomfort
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fast and accurate!

The product arrived very quickly, was exactly what I ordered, and the unit works flawlessly. Well done!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Got what I paid for

I received the shipment as promised, and the delivery man was very helpful
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Horrible Ordered Dec 13 2013 Still Waiting

Horrible communication still waiting for my order almost a full month while they claimed ships in 3-5 days never available always having a staff meeting so only a messaging service is available no call backs ever
eComfort.com

Reply from eComfort.com

We sincerely apologize for the delay in receiving your purchase. As we had communicated to you, your order which was shipped promptly on 12/23/13, was delayed due to extreme weather. This can be verified from the freight company's tracking website. Your purchase has since been delivered and we hope you are very happy with your purchase. Again we are very sorry for the delay. If you have any questions now or in the future, please don't hesitate to contact me.

Best regards,
David G.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Easy on-line ordering with prompt delivery.

Once I completed my research of mini-split heat pumps and decided on make and model, I looked on-line to make the purchase. The prices at eComfort.com were very competitive, and other reviews were favorable. The unit was shipped on-time with all parts on a convenient pallet. The delivery company called prior to the shipment and set up a delivery date and time. The driver called prior to delivery to let me know he was on his ways, and once arrived placed the pallet in my garage. All in all I am very satisfied with the experience, and will be using eComfort.com for future purchases.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good product, best price I could find and fast delivery.

Good product, best price I could find and fast delivery.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good price,fast delivery

Easy site to navigate. Product was a good value, and was shipped next business day. Very happy with this vendor.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Finally got it right

This was a more challenging purchase than I expected. I ordered a box of 10 humidifier pads and was initially shipped a single pad. After working pretty hard to communicate with eComfort, they made another shipment -- but only 6 more pads. I called again, and they finally shipped the remaining three pads. These folks are an honest business because they eventually completed the order. However, my "message" to them is that they are spending WAY too much money on their shipping costs. They do not seem to have good control (or linkage with their on-line sales) of their inventory levels. So, bottom line: they DID DELIVER, but it was way too problematic.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good price combined with free & quick shipping

I ordered a heat recovery ventilator from eComfort just before Christmas. It showed up at my door three days later. They had one of the best prices I was able to find anywhere and with free shipping, what's not to like? I'm happy. I'll look to them for more items later.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great Company to deal with.

I placed a order with ecomfort and they called me right away to make sure my order was right and complete before they shipped it, the shipping was fast and I had my new unit within a weeks time. ecomfort is a great company to deal with.

eComfort.com Details

Unmatched Expertise

Our highly trained sales team and in-house engineers ensure you get exactly what you need for your project. In fact, we'll even provide free lifetime tech support for all of our products. Isn't it great to work with an expert?

Great Prices

By unbundling product and installation costs while eliminating the traditional chain of middlemen, we help you spend less money and get more comfortable.

Free Shipping

We offer FREE ground shipping on all orders over $200 within the continental United States. We even include free lift-gate service for LTL freight shipments to ease the delivery of your product.

About this company

eComfort.com is the leading online retailer of HVACR and plumbing supplies. We carry a wide range of high quality products from almost 90 different brands, including the most efficient and technologically advanced products available today. If that's not enough, our unmatched expertise and customer service will help make your home improvement project a breeze. Whether you're remodeling your bathroom or installing a complete heating and cooling solution for your home, our knowledgeable and highly trained sales staff will help guide you each and every step of the way. To assist you even further, our in-house engineers are available to answer any technical questions, determine proper sizing, and solve any installation issues that may arise during your project. With thousands of satisfied customers around the world, you can be assured that your next purchase with eComfort.com will be an amazing experience.


Quick Links

Visit eComfort.com

Contact information

Write to: sales@eComfort.com
Call us on: (866) 554-4328
We live here: 1374 Abbott Court
Buffalo Grove, IL 60089
United States

Category

Bathroom

Construction

Kitchen

Plumbing

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.