Reply from EconomyCarRentals
[REPLY]
- Reviews (464)
- Anna Efimova
- 1 Review
It's a good value for money
I should confess I'm a loyal client of EconomyCar Rentals.com. This company attracts me by quality of services and acceptable price of rent. I've already reserved a car in this company three times. Everything was Ok. last time I used program with zero exceed, but we had a car accident. EconomyCar Rentals company paid back to me a refund which was charged by local rental partner for damage.
I'm going to use its service in future because it's comfortable for me.
- Tarek Abu Khadra
- Abu Dhabi, AE
- 1 Review
Very nice car rentals
I recommend Economy Car Rentals to all my friends all over the world.
- Vladimir Nosovitskiy
- 1 Review
Я еще раз воспользуюсь этой кампанией на 2 месяца в июле-августе 2013г.
Мне понравилось, что менеджеры кампании проявили заинтересованное отношение ко мне начиная от заказа, встречи в аэропорту и кончая выдачей именно того автомобиля, который я заказывал. Спасибо!
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- Oguz Erol
- Geneva, CH
- 1 Review
Plan and go.It is just that simple!
I had lots of doubts about the website and the rental company at the beginning. I found really a good deal for the renting and was not sure if this could be real. But surprisingly when I went the rental office they gave us a brand new Car which has extra specifications stated in our agreement. Car was ready when we arrive the office and took only 5 mins. to get it. Drop station was also very fast it took only 3 mins to make inspections and they release 100 Euro that they blocked from my Credit Card just after the inspection. Nothing could be better...Thanks EconomyCarRentals :)
- KRISANA SANGKAW
- 1 Review
- CLAUDINO PITA
- 1 Review
you must renegotiate the condictions of the rental with provider (ALAMO)
When I arrived to MIA airport Alamo did not accept the terms of my reservation. They said that the type of car selected will be more expensive and I must pay for the second driver.
- Ib Dyhr
- Aalborg, DK
- 3 Reviews
The right car on the right place right on time, clean car and good instructions.
Easy to book, was delivered as ordered right on time by a frindly and informativ representative - Perfect.
- hany zakieid
- 1 Review
excellent
This is my second experience with economycarrental.com and again, they proved to be the best.
- Barry Botelho
- 1 Review
They take the rental car "rip off anxiety" away!!
Do not usually write reviews but this service merits comment. We have rented thru Economy in 4 or 5 countries, a couple numerous times, and have had excellent results in each. A problem a few years ago in Boston, when the local partner did not accept the rate quoted on the voucher required 2 e-mails from me and Economy arranged a refund from the local company for the difference!! It just feels like Economy has got your back especially when you you take the car back!!
- Anton Krasnitski
- Tallinn, US
- 1 Review
Solid service!
I have been using economycarrentals for last 3 years and rented car at least 15 times. Never had any problems and always got very good rental quotes. Being frequent traveler and the owner of all possible travel discount cards I was still never able to find better rental quote than here. Well, things sometimes don't go according to the plan and I slightly damaged rental car being in NZ. Having purchased full coverage while booking car via site I was able to refund damage expenses later on communicating with support agents. It took time (which is understandable with insurance cases), but eventually everything was dealt in professional manner!
I do recommend this site. Always good rates and professional service.
Anton K (Estonia)
- Fabio De Angelis
- 1 Review
Average service with problem with first car provided which needed to be changed
Provider gave us a first car with the car recharger broken so the navigator was useless. They took two hours to change the car in a smaller one. This second one was dirty and it was missing the boot cover so they let us wait to clean the car and insert the cover. We waited at car rental parking. The second provider who gave us the second car didn't speak English.
The Navigator provided was a very old Garmin who restarted every time we restarted the car engine. Some maps wasn't present and street have not been found in same cases.
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- Keith Jones
- Berlin, US
- 1 Review
Economy Car Rentals is for me !!!!!!
In my claim (against Alamo) I actually tried very hard to get Alamo to pay. The damage to the car was already there on collection, and I thought why should Economy Car Rentals have to pay for something that is the fault of Alamo !!!! But in the end thank you Economy Car Rentals.
- Anthony Winter
- 1 Review
Unbelievably bad with Budget in Italy
Had to wait for 2 hours for the car. Tried to talk us into taking out accident excess insurance at €28 per day. The air con didn't work and the GPS they gave us the wrong cable so went flat after 1/2 hour from the airport. Went to a branch office who were no help. Had to alter our trip because we got lost, wasted hours trying to find hotel and get back to the airport from Sorrento. I would never use them again, everybody waiting to get a car was very upset at the long wait with slow service by a few staff, no seating near the counter to view your ticket number made it even worse.
- Henry Dedaux
- 1 Review
Everything was smooth - some waiting required - cheapest offer but offline on-site even cheaper!
If you are older than 26 you get really cheap offers! Unbeatable!
- Tomasi Stefano
- 1 Review
Very good service.
I found the company very reliable. Impeccable service. Quality and great price. Advisable
- Moshe Hacarmi
- 1 Review
I unequivicaly recommend the efficient and courteous services of Economy Carrentals
Some four months ago while in Hungary I hired a car from Economy Car Rentals.
Unfortunately as a result of bad weather the car was damaged while being driven by me.
I had full insurance cover but in good faith erred in not reporting the matter to the local
Police which error would justify a demand that I pay the full damage in no small amount. Notwithstanding their right to demand payment from me, Economy Car Rentals kindly waived such right to payment.
Should you need to hire a car while overseas, I warmly recommend that you do so through them as I will do when next in their area.
- daniel avnaim
- 1 Review
One of the best companies that I have worked ever
This is my first time that i rent a car and not from the rental companies , I visits every three months in Romania and I'm sure it will not be the last time that I rent vehicle from you, I really enjoyed working wite you, thank you very much
- Frederico Marques
- 2 Reviews
Superb
Got a very cheap deal with EconomyCarRentals. Arrived at the airport from a late flight but had no issues with the Car Rental company, got a Renaut Megane Estate instead of a Ford Focus Estate but the car was in a good condition. I highly recommend Economy Car Rentals.
- Lasse Haugane
- 1 Review
- Ghazy Amin
- 1 Review
- Anita
- 1 Review
Definitively the best Online Car Broker.
Always the best price, good follow-up service when needed.
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- Gerard Kenny
- 1 Review
Good. Lovely new Car- but car was not a stationwagen of type as we had requested.
Good. Lovely new Car- but car was not a stationwagen of type as we had requested.
Car did not fit description ( stationwagon) . It was a lovely new unused car but since did not fit the description we had problems. We had skis and struggled to fit them inside due to the way the rear seat folded down . Very uncomfortable for back seat passengers on our 3 hour drive to/from Ski. Renter was unable to help as they did not have car to match description and did not offer a solution. Otherwise all was ok and final price I was charged to my Cr card was ok.
- Shirley
- 1 Review
reasonable service
EconomyCarRentals is reasonably good. I've found their company on internet. They responded to every emails I sent to them with timely and professional manner.
However their partner in Germany, which is a company called Terstappen isn't a very impressive service provider. They forfeited the 1000euro as bond even I did have credit card insurance. And they charged me for the tiny dint found at the back of the bumper which I suspected I didn't check carefully enough as the car was in damaged condition in the first place.
Economy car rental reimbursed me 6 month later for the part of the excess I paid since I'd chosen the full covered insurance from the beginning. Therefore it ends up well.
- sarah Cunningham
- 1 Review
used four times on four countries. all excellent.
Will continue to use them when travelling.
- Oleg Simerzin
- 1 Review
Easily, convenient not expensive
It was our first experience of car rental in Europe. There were no problems. Voucher from the "EconomyCarRental" received within 12 hours. Service in "Europcar"- perfect - polite staff, ready to help. Very good car at an affordable price. We are very satisfied and highly recommend "EconomyCarRental".
- Malin, Australia
- 1 Review
Car good
We collect the car from KL airport and its hard to find the car rental office. When we ask from people because of language problem we didn't get correct direction at all. So if they can come in to the arrival gate with the name tag that will be easier. Also when you collect the car you must pay in full by credit card only. They didn't accept the cash or bank card. Carpets of the car is not clean. They are old. We got 5 years old car but still inside is old like 10 years. But car is good as it didn't give us any troubles. When we return the car no one in the office so we had to drop the keys to the key box and come.
The staff is not much helpful.
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- MALCOLM MCKENDRICK
- 1 Review
Reliable excellent value car Rental in Istanbul
I was a little concerned when booking via the internet that the provider would not be at the airport on our arrival in Istanbul from some Turkey travel forums. (This was not the case) .The meeting point at the Airport Vodashop was ideal as this provided me with an opportunity to get a Sim Card for my Mobile phone. After a quick call to the company their representative (Very friendly and well spoken) arrived in a few minutes ,took us to the vehicle we had requested and explained that the OGS Toll system was activated and we were shortly on our way.The car was ideal for our trip, very economical being diesel and all round 100% reliable.On returning to the Airport a quick call to the company and again their Rep. shortly arrived closing the deal with a minor adjustment for tolls-I had topped up the tank so nil extra for fuel.I would definitely recommend Economy Car Rentals for their professional excellent value for money service and will most certainly use their service again.Thank You!( service provided by Circular Car Hire in Istanbul)
- Thierry Conilh de beyssac
- Ibiza, ES
- 1 Review
Excellent service from online reservation to returning the car.
I do strongly recommend Economy Car Rentals.
I had a great experience at renting a car online on their website, clear, honest (not like the nasty Ryannair website), best price with no bad surprises (another big difference with Ryannair), very good service from their Sixt car rental partner at the Madrid airport.
- Mario Fraile Fernandez
- 1 Review
Very good!!!!
Stefan Florea was waiting for us till 01:30 am, He was very friendly and very profesional.
Thank you very much.
- Andrew Ward
- 1 Review
Never let you down
I have used EconomyCarRentals several times and always had good prices and service (unlike some more well known companies). There are a number of companies with similar names so make sure you type the whole of the web address. Just had a week in Cyprus (in March) in an almost new 5 door Fiesta with a/c for £41 with no excesses and I don't think that could be beaten anywhere. My holiday provider wanted £135 for an inferior package. I highly recommend this complany.
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- Bogdan Dumitrescu
- Bucharest, RO
- 1 Review
Good price, many free additions to your contract (San Francisco, CA, US)
It works like it says in the voucher; I booked a Grand Cherokee or similar and I got a 2WD SUV which I changed, for a fee, to a 4WD Chevrolet Equinox. Indeed, it did not say in the rental voucher that it had to be a 4WD. Otherwise, everything went just fine, no problems at all.
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- Willem Wolfs
- Amsterdam, GB
- 1 Review
Economy lets it partners screw you over
Reserved a car through Economy in Lisbon, Portugal.
Party called Drive On Holidays.
Upon the desk they told us we had to take additional insurance of 10 euro per day for the excess of 1.000,- or deposit a 1.000,-.
We chose the last option and wanted to make a reservation on our CC. That did not work, with neither of our three credit cards. So we had to take the insurance. Tired and willingly to leave, we paid the insurance.
Upon our return to the rental agency six days later we saw exactly the same thing happen to another group which rented through Economy. They had to pay 124 Euro in addition!!!
When we returned home I informed Economy about how Drive On screws it customers but the only reply I get is that I should have called Economy, they always pay back any excess but what is the point if the rental agency is willingly screwing me with my deposit which is ' refused' on the credit card.
Frankly, they don't care less if one of their cheap 3rd partners screws you over. I guess that is the risk you take when renting through Economy. By the way: I rented 3 times before through Economy without hassle but I guess good service is the benchmark. I did not even expect a refund but Economy at least do something about Drive On. Until today, that is not the case.
- ZACHARIAS DIMITRIOU
- 1 Review
Great car rental experience in Rumania
I had a lot of worries renting a car in Rumania due to the rumors i heard for the car providers there. I chose Economy Car Rentals because they had partners in my country and i could clarify all the terms in my matern language. When i arrived at Rumania the person was waiting for me at the arrivals of the airport and all the procedure last less than 10 minutes. They also called me twice during my 4 days stay to ask me if everything was ok and if i need any help. Moreover they received the car at the departures gate and the inspection and delivery last again less than 10 minutes. They cancelled the preauthorisation from my credit card and i left.
Many thanks to all of them and specially to theis local partner there KLASS WAGEN Rent A Car.
- Piet H. - Belgium
- 1 Review
Perfect service
Perfect service, quick, helpful.
Many thanks for everything.
- Marianna Holland
- 1 Review
very good, very reliable
the car was very reliable, the service was very friendly - very efficient, wold highly recommend and will use again
- Michael Saunders
- 1 Review
The way it should be!
I was in a situation where I needed a 1-day compact car rental on very short notice for a business trip to Houston. I hunted around on the Web for nearly an hour checking out places like Kayak, DoHop, Matrix and the other usual services as well as the rental agencies and the absolute cheapest I found was $121, (not including liability insurance).
Stuck, I made the reservation and resigned myself to the bite. Later that evening my spouse came across this company while surfing and ran a search based on my requirements. At $36 for EVERYTHING, including taxes and liability insurance it was a no-brainer and the deal was done! The other company got a "Thanks but no thanks" note. To top it off the rental car company loaned me a brand-new slightly larger vehicle for nothing extra.
I had never heard of Economy Car Rentals before and must admit to being a bit skeptical of the deal but they have started w/ a bang in my book and I will definitely use them again!
- Ratsuwee U.
- 1 Review
- alejandro de la torre hopkins
- 1 Review
Best price no complications stop serching do it in exonomy car rental
Best price no complications stop serching do it in exonomy car rental Dont waist your time doit that simple insuranse full the best price
- Sergey Krikhun
- 1 Review
Company you can rely on
I rented a car in Germany in February 2012. At the end of rental I found that there was an accident and front bumper was damaged. Probably somebody hit the car on the parking. I had damage waiver from Sixt but with additional insurance from EconomyCarRentals. Russian post office lost documents from Sixt so I was informed about reparation only in August. Long correspondence with Sixt, wrong damage in the report, new documents, finally I was charged for reparation only in the end of September. Than posting of documents to EconomyCarRental - (Thanks to the Russian post office again for the "lightening" delivery ;) ) ... Consideration of my application for reimbursement, finally I got confirmation and was refunded in the beginning of February =) ... But it is not the end... I did not get my money! Raiffeisen Russia lost transfer... after the visit in the bank money was found and , hopefully, after 1 year of incident this story ended successfully.
I would like to thank customer service support of EconomyCarRental for patience, care and understanding of my situation. Wish you all the best!
- irfan khan
- 1 Review
reliable cheap good quality car hire
Best car hire I had so far,they are just the best
