I have bought from ecrater for over 100 times and it has been great for me. It is true that there are scammers on ecrater and for the first several times I got scammed by some fraudulent sellers. At first I was really pissed at the scammers and ecrater in general and even vowed that I would never go back to shop from this website ever again.
However after some time I thought back to the experience and realized that it was my fault that I got scammed. I never checked to see whether the sellers were legit or not. I went on ecrater again to check and saw that none of the sellers that I bought from had positive feedback ratings. Not only that, they did not even had any contact information that I could use or any policy on their Terms page.
After that I decided to buy only from sellers with good feedback ratings, have a list of policy, clear contact information and things have turned out really well for me. Now not only do I enjoy the low price that ecrater sellers provide but I also get the excellent customer service from top notch ecrater sellers such as this one: HTTP://THEVAULSILVERJEWELRY.ECRATER.COM which is an excellent 925 sterling silver jewelry retailer that I shop regularly from. You can get really beautiful and classy 925 silver earrings, rings, necklaces, bracelets anklets etc. from here without ever having to worry about being scammed. Check out their ratings and policy first n see for yourself.
I SELL ON ECRATER BECAUSE EBAY IS A RIP OFF. THERE ARE NO EBAY ALTERNATIVES BESIDES AMAZON. PLEASE BUYER FROM ECRATER SELLERS THAT HAVE GOOD FEEDBACK, IT IS VERY HARD TO GET PEOPLE TO BUY ON ECRATER BUT IF YOU ARE A BUYER AND THE PERSON HAS LITTLE OR NO OR BAD FEEBACK THEN BE CAUTIOUS. THANKS!
I ordered an NFL Jersey for my step son. Luckily for me I did it in October because here I am three weeks later with no jersey for Christmas. This website is so bad though I lucked into the scammer..... er... seller having not yet retrieved my payment at paypal (how odd is that?) cancelled the order, and now for three dollars cheaper have ordered one off of E-bay.
I found an ad for a $200 mini-ipad at Ecrater. Click on it and "product doesn't exist," This isn't the first items that has enticed me to head to Ecrater with the same results. I'm sure this is just a trick to get me acquainted with the site. Now that I"m acquainted, I'll be sure to avoid it
Sean found this review useful
Ecrater does not inform their sellers they are suspended. They also waste your time trying to explain and prove to them that you have not broken any rules. Most of Ecrater sellers sell counterfiet good and those who sell the real deal end up getting suspended for madeup reason that not even Ecrater can explain themselves.
Sean found this review useful
I BEEN SHOPPING WITH ECRATER FOR YEARS AND YES THERE SCAMMERS THERE JUST LIKE EBAY BUT ALL OF ITS NOT NEGATIVE.I BOUGHT A NEW I PHONE 5 FROM A SELLER AND I GOT IT!!JUST MAKE SURE YOU KNOW WHO TO TRUST
OUTOFTHISWORLDWIRELESS IS WHERE I GOT MINE...THESE GUYS ARE TRUST WORTHY AND I LOOK FORWARD TO DOING BUSINESS WITH THEM AGAIN.AS LONG AS PAYPAL IS VERIFIED IM SURE YOU WOULDN'T HAVE A PROBLEM GETTING YOUR MONEY BACK?.SUCKS THAT ECRATER DOSE NOT HAVE A CUSTOMER SERVICE NUMBER.
I bought Insanity Workout from eCrater and it took OVER a MONTH for me to receive it when it should have been received within 2 weeks. After I bought the item I starting looking at reviews just in case and there were a lot of complaints and trust me it's true! I was freaking out that I wasn't going to get my product. I kept e-mailing the seller and he never responded back. When I got my product, I looked it over and it was FAKE! The DVDs were copied, the Elite Nutrition guide was missing words and misspelled. The DVDs still worked but doesn't play very well.
eBay is way way better than Ecrater, eBay costs a little more but it's worth your time and money! Some eCrater sellers might send your product on time but not all will, and I bet there are rarely sellers who would.
There is no way of contacting the company. There are no numbers, no customer service, or any e-mail address. Made me so mad that people would go so low just to rip people off.
Take anyone's advice who are complaining about this company. Its just not worth worrying about your money, time and product. STAY AWAY FROM ECRATER!!!
Oh yeah, if it's cheap then it's too good to be true! Never buy anything from China, it's most likely to be FAKE!!!
I ordered a Lumia 900 LCD replacement screen from email@example.com and firstname.lastname@example.org
They strung me along with lies via email and I never received my screen or a refund of my money. Avoid http://linghtingboxin.ecrater.co.uk/ they are scammers.
i bought a tablet from on of the sellers on ecrator,biggest mistake ever,the seller stopped all contact and never sent it, i contacted ecrator on this issue and was told that seller had been suspended and was under review,yet i was still able to buy from her store??!!! i was then told it wasent there problem and i was on my own! nice policy i do not reccomend them ever to anyone! how can you suspend a seller yet still allow people to purchase from their store! so unless you want your money stolen i highly reccomend staying away from anything on ecrator!
ORDERED DIAPERS FROM VENDOR. NO RESPONSE TO EMAILS SINCE PURCHASE SEVERAL NEGATIVES SAYING THEY NEVER GOT ANY DIAPES. GUY DOES NOT RESPOND TO EMAILS. ECRATER IS NO HELP. NO CONTACT INFO. SCAM TAKING MONEY FROM BROKE MOMS. WHAT A LOOSER. STAY AWAY. ITEM STILL SHOWS UP ON SEARCH ENGINES. SO MORE PEOPLE ARE GETTING RIP OFF EVERY DAY. ECRATER DOES NOTHING. ANY LOOSER WITH A EMAIL ADDRESS CAN TAKE YOUR MONEY.
Can't contact the people at Ecrater they don't reply back and there is no customer service, no phone number. I don't do business with companies who hide. Something must be wrong when companies hide from the public and I found out why. I read the other bad reviews, they are there for a reason...to warn you to stay away. They make their money off of Google pop-ups, but they tell you it is a free selling tool. NOT FREE. You are working using your time and energy to get their Google Pop-ups and ad revenue income to work, and sellers don't sell much. Not worth the time for them to profit off of your hard work and expended time. They have lots of fraudulent sellers as they just want the ad-revenue, they don't care about the public the buyer and sellers. This is such a big scan.
I made a purchase online through this company after over a week my purchase did not arrive so I contacted them to find out where my order was. The email was in broken English and they apologized and said they had been having issues with products not arriving. They said they would send out a new one. After a few days the product arrived just fine. About a week later the first package arrived with no contents inside and appeared to have been cut open. Now they are texting me that I have to pay for item or return it when there was nothing in the envelope. The email was threatening me that the authorities were going to get me and telling me that I was lying! I have never dealt with such an unprofessional company in my life! AVOID THIS COMPANY AT ALL COST! It may have been less expensive but completely NOT worth it. HORRIBLE!
I ordered an item from a person who failed to send the item. At first kept in touch with, 'reasons' why it hadn't arrive. Now it's past the 45 days for Paypal dispute he's not answering mail anymore.
As for the company? They do not respond to messages you send them via their web-form.
I will NEVER USE ECRATER AGAIN!
I have sold Ecrater for at least five years. It started off good. Although you can have all your policies and everything up front I've had a few customers who want to bully me into discounts, exchanges or returns. This is also happening on EBay. So I've suffered as a seller because there is no way of getting everyone to leave a review and all you need is one or two bad reviews to ruin you.
I was very shocked and surprised to see so many negative reviews about eCrater. I have been an online jewelry retailer for seven years now. eCrater was one of my first ventures and it remains one of my top selling sites. I network with MANY eCrater sellers and i have found them to be extremely dedicated and passionate about what they do. From a seller persepctive eCrater is one of the easier sites to list on and the company submits EVERY sellers listings to Google product search three times a week. Unlike many other listing sites (eBay) that cater to the big sellers at the expense of the smaller sellers, every retailer on eCrater is treated equally. From the buyers perspective, it is simple to finalize your purchase with PayPal or Google Wallet. It is easy to contact the seller and it is easy to keep all sellers honest by leaving feedback! For the customer who has had a negative experience with an eCrater seller i would say don't judge all sellers from one negative experience with one seller. You will find many sellers on eCrater who have made hundreds of sales and they have a 100% positive feedback score! So to paint all sellers on eCrater as dishonest is simply NOT the case and sellers who begin listing on eCrater who ARE dishonest quickly fall by the wayside! I trust eCrater sellers more than eBay sellers and i would buy merchandise off eCrater before i would buy from ANYWHERE else!
BMF found this review useful
This company are pathetic, the most unrespectful, incompotent, conning, chancers you will come across online. They take your money, then ignore you for weeks on end, then when they eventually respond they make up nonsense stories, as explanation for your item having not been delivered. They simply don't care one jot. I still have not received my order & they have decided to ignore me again.
I am now writting to the Sale of Goods Act, to make a complaint as should you: It is your right to make a complaint to the Sale of Goods Act, stating: The seller is legally bound to deal with the item, regardless of whether they are acting as a third party, as they are your point of contact - & as such they are resonsible for the items, as you have proof of purchase, which will be shown on your confirmation receipt mail or your bank statement.
I am claiming £200 from them as they delayed my film shoot, as my items did not arrive on time.
I would advise anyone who feels agrieved to do the same, as it's the only way to get ecrater & other dodgy online sellers off-line. & so protect ourselves in the future. I will be repeating this email in as many review strands as I can find - One honest review for each day that my order does not arrive. I don't mind doing this everyday. It makes me feel a little less angry at the way they have treated me.
Sean found this review useful
This company is a scam, DO NOT BUY FROM ECRATER!!!
The reseller accepted my paypal and then jerked me around stalling with various emails convineintly taking me past the 45 days to file with Paypal for a refund.
Im now out $$ and no product and no assistance from ecrater.
DO NOT BUY FROM THEM EVER!
I used to purchase on Ebay but got scammed too many times even after checking ratings. I started to shop at store on eCRATER and have had excellent service from their sellers with good ratings. BE SURE to check ratings!
BMF found this review useful
I ordered a product through this website over a month ago. Upon contacting them via email, they do not respond or offer to suggest a resolution. I paid for an item and have yet to see if it materializes. I would never, ever use this site again. I'd rather go through another side and pay 10x as much.
I enjoy buying on ecrater and I have never had a bad experience with purchases made there. When I find something of interest I will first check out the seller’s feedback. Next, I click on the “about,” “terms,” and “contact” information at the bottom of every seller’s ecrater page. That gives me a sense of a legitimate seller or not. If the seller has not filled out those fields, I move on and don’t buy. I frequently will ask the seller a question about an item I am interested in. The response and response time tells much about the seller. So, you see, it is not too difficult to determine if you are working with a legitimate seller. As I mentioned, I have never had a bad experience buying on ecrater. You just have to be willing to pay attention and not expect ecrater to do it for you.
BMF found this review useful
I do both - buy & sell on ecrater & I've been delighted with how it works. As a buyer, I make an evaluation of the seller based upon feedback, the store update DATE at the bottom of the main page, the information provided by the seller (exp. link to former eBay feedback if they once sold there), other connections they provide such as FB link etc.- this helps to determine type of seller. Do a few minutes homework & you won't be sorry. Always pay using your credit card in the event of a problem & enjoy the fact that you are oftentimes getting a real bargain compared to what eBay & other sites have to charge.
BMF found this review useful
It would not be accurate to tar all the vendors with the same brush, and I am sure there many honest and dependable vendors who sell on eCrater. However, eCrater's business model is that anyone can list an item for sell and the buyer is responsible for validating the seller's veracity and integrity. eCrater makes no claim or provides any resolution to complaints or claims. Any vendor wishing to scam their customers would naturally flock to this web site. So, to counter the claim that the buyer needs to perform due diligence before purchasing and to review the comments is a poor excuse for supporting the model. That would mean that some one has to get cheated, write a review and then expect future customers to read that review. Also, any new seller would not be able to sell anything based on that premise as they would not have a review to stand behind.
My advice ... avoid eCrater and use businesses that protect the buyer through some process of verifying the sellers authenticity and honesty (e.g., ebay or amazon.com) and offers the seller some resolution for fraud. eCrater does none of this.
Lisa Nobodywalksinla Heine found this review useful
I bought a $300 dance pole and did not receive my item. The seller did not return any of my multiple emails, nor did pay pal do anything about it. I opened a dispute through pay pal but they arent doing anything. There is nowhere to report this seller to Ecrater either. It seems they do not care about their customers. I would stick to Ebay because at least you are protected.
If you do your homework you can buy safely on ecrater and find some very good deals. I like ecrater bc the sellers are not encumbered by listing fees and they can pass their savings on to buyers. Ebay has become a forum where the prices are sometimes higher than in the stores. Why would anyone pay MORE than the MSRP for a product?
As a buyer you need to take your own precautions. I ALWAYS check seller feedback. That means not only looking at the total score, but the written feedback as well. A seller can have a fairly low score and yet be a great seller. Check out why buyers have given sellers a negative rating. More than once I have seen a seller punked for things beyond her/his control. For example, I have seen negative reviews bc a product fell apart after a short time. Come on, folks! A seller has no control over how well a product is made unless it is a homemade item. Or buyers who are unhappy with the time it took for their item to arrive...even though the seller shipped the same day or the next day and/or the buyer chose free shipping. If you want your item right away, pay to upgrade the shipping!
Also keep in mind that people are much more likely to leave feedback when they are unhappy. How many times have you called a company to thank them when the cable installer or the power company person gets there on time? Probably not many. But if they show up late or not at all... You get my point. Some buyers misunderstand the rating system. I cannot fathom why some buyers give a neutral rating to a seller who has done everything right.
There is no reason why you should not buy on ecrater if you see something you want for a price you think is fair. Use PayPal to minimize your risk. Paypal has been sued into doing the right thing. Thus, if for some reason the seller does not come through, PayPal will refund your money.
Lisa Nobodywalksinla Heine found this review useful
I read a bunch of reviews on here, and noticed that a lot of buyers are complaining about eCrater.com.
eCrater is a great website for both sellers and buyers. There are no fee's if an item sells, and there are no buyer premium fee's like on yardsellr.com.
I've been selling on eCrater since 2010, and although my sales are low I still strongly support the site, which is a great eBay alternative or just an additional online marketplace to sell at.
Buyers on here who left all the bad reviews about getting ripped off, got no response from a seller, or got bad items, it's kind of your own fault.
Best Tips -
1. ALWAYS CHECK A SELLERS FEEDBACK, and not just on eCrater, ON ALL ONLINE MARKETPLACES like Amazon, eBay, etc. Don't buy from new store that have no or neg. feedback.
2. Go to their CONTACT ME page. If there is no contact info, common sense is not to buy. Contact the seller with any questions, comments, or requests, and make sure that store/seller is not a con.
3. I know Google Checkout is the default payment method for eCrater, but if your still unsure about the seller, then ALWAYS PAY USING PAYPAL. Should anything happen, file a case against the seller.
I bought a book through one of their sellers because it was the least expensive online. Dumb move. I've been shopping online for nearly 10 years, and I've done some stupid things, but when there's no order verification, no way for the system to intervene on behalf of the customer, and no repercussions for unresponsive sellers, you should know it's a flawed system.
It's now been more than 2 weeks and I've heard nothing from the seller. I've contacted him through Google Wallet twice, the second time to finally request a refund since I'd not been told whether the order notification was received, whether it had been shipped, or anything.
If I don't receive a response even to my request, I'll enter into mediation with Google, and then see where I have to go from there.
Maybe eCrater is "totally free" and puts you into direct contact with sellers, which is a great concept, but it needs to set up a way to hold those same sellers accountable when they don't deliver--figuratively or literally.
I placed orders with 6 different sellers at one time on 3/24/12. I got no feedback from ecrater that the orders had been placed and the items were not removed from my cart.
When I tried to find the sellers, I discovered that there is no way to contact them via ecrater & no way to report a problem. Luckily, I had used PayPal to pay for each order and PayPal provided their email addresses. I sent an email to each seller asking if they had received my order and payment.
Here is how each order has progressed since then:
* The payment for one order was immediately refunded by the seller via PayPal.
* Three of the other sellers responded within a day or two and said they received my order and payment.
* As of today (3/30/12) I have already received two of the orders I placed.
* I haven't received one order yet from one of the vendors who told me they received my order and payment. It is supposed to be on its way, though no tracking information has been provided. I have sent a follow up email.
* The seller of the last order has not responded to me in anyway and I have emailed them twice now. According to PayPal, this seller did receive my payment. I have given the seller till tomorrow to respond before I contact PayPal to request an investigation.
I gave ecrater 2 stars only because the service has great potential and because I have received some of my orders, but I really don't think I will use them again.
KG found this review useful
Within a week of placing the order my beautiful sterling silver icon arrived
in the USA from Greece. The price was excellent, the quality exceptional, and which surpassed my expectations; a treasure to be passed down from generation to generation.
My advice, if you seek quality and craftmanship at a reasonable price for a work of art then go to the source. 0f course, icons made in China are cheaper, but you pay for what you get.
I do not leave reviews but felt today one was more than justified in this case.
Thank you, Mike, and God Bless Greece in her hour of need, and I
wish you good fortune and every success for the future.
I agree it may not be ecrater but you shoud be just as responsible for the sellers as well, i bought something from Bonterra on your sight and when i had problems with the second item after returning the first they basically told me i was an idiot because 2 of the same items couldnt be bad. Thats great customer service. I contacted the company that made the product and they wont bother looking in to it. In fact told me i was a lousy customer for tryinmg to report it.
I have frequently shopped online for years. My experience at eCrater was the first time I have ever felt thoroughly scammed. eCrater offers no protection for buyers, unlike Amazon or eBay. What I was shipped something entirely different than what I ordered and now I have no recourse. I will never shop at a store from eCrater again.
The site provides an online marketplace, similar to eBay. However, it offers no protection for buyers and little advice when an issue occurs between a buyer and seller.
In my view this puts buyers at risk and encourages unscrupulous sellers. I'd advise anybody planning to use this site to look elsewhere, unless you already know the seller you plan to purchase from.
In my case, the item I bought still hasn't arrived 3 months later. The only advice offered was "raise a dispute with your credit card company". It looks like I'll never see the item I purchased or my $50 ever again.
KG found this review useful
eCRATER.com is a free online portal for sellers & buyers, of which i am both, it's a totally FREE service & have been using it for years without incident, these idiots below leaving negative feedback for a company that simply provides a free service are, well as i said above, total friggin idiots.
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