We wish you to be 100% satisfied with your purchase. In the unlikely event that you are not, please feel free to return your goods within 28 days of the purchase date for a full refund, in their original packaging.
Spend over £50 and qualify for FREE standard shipping on all items including skis
We are an independent retailer, and all of us live winter sports. We are here you help you with any questions you have.
We attend the UK ski test every season, so when you are talking to us about which skis to buy, we know exactly how they perform!
Our website has a live feed to our warehouse to ensure as accurate stock as possible (human errors permitting!). If an item is located in another warehouse we also indicate a lead time. In the rare event of a stock error we immediately contact the customer to offer an update, alternatives or an immediate refund. For winter 11-12 our stock has been 99.2% accurate, and we are always striving for that to improve!
Trustpilot is an independent review system that allows our customers to give us feedback about our service. On our website we also have a PRODUCT review service. We ask our customers to contact us first if they have had an issue with our service as we do not check our reviews as frequently as our mail inbox, and our priority is to always resolve and respond! Please note that our overall rating is affected by then number of stars you give out of 5. We get many reviews saying everything is great, nothing negative, and then receive 4 stars out of 5! This has us scratching our heads, and negatively affects our rating, so DO let us know if we need to improve on something to earn that 5th star from you!
Edge & Wax are ski specialist shop* based in West Sussex, where you can buy skis online, order ski and snowboard wax and tools, and buy ski clothing. Edge & Wax also have a full ski servicing workshop facility. *(not an outdoor shop selling a few ski items!)Visit Edge & Wax
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