eFlorist reviews

eFlorist reviews

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Review by confirmed purchaser

Forgot a special occaision? Eflorist has got your back

Eflorist has saved me twice over the last few months. Realising that I have forgotten family members birthdays and that online card companies don't take next day delivery orders after 4pm I had no idea what to do. Then I found out that eflorist take orders for next day delivery from midnight. Not only are the flowers reasonably priced, delivered in good condition and out a decent time; I also look thoughtful for choosing flowers over a card. I would definitely recommend eflorist to everyone.
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Review by confirmed purchaser

really really outstanding and delivered as and when i wanted and were so helpful

well if you were ordering flowers online i would personally order them from eflorist as theyve got alot of variety and some very beutiful bouquets, also they are not to pricey and when i wrote wrong on the card i asked them to change it they did it straight away with out any fuss and i also asked them to deliver them at a certain time and they did that spot the time id definitely use eflorist again and id give them a 5 out of 5
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Review by confirmed purchaser

Blooming great florist

Very fast service much quicker than expected, and apparently the flowers delivered were absolutely beautiful , many thanks D.C.
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Review by confirmed purchaser

When I need to send flowers, whichever the occasion, I have no doubt who I am going to use: eFlorist.

When I need to send flowers, whichever the occasion, I have no doubt who I am going to use: eFlorist. They provide a great service and beautiful flowers every time. I strongly recommend it.
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Review by confirmed purchaser

Normally great, poor show this time

I have used this service for over 2 years now & have been very satisfied both with pricing, quality & ultimately the longevity of the product, however recently I ordered a delivery for Mother’s day, and although what was ordered was delivered, they arrived in a very sorry state. On checking the paperwork, the flowers had been in transit for over 24hours (despatched from England "am") arriving in Glasgow the following day "pm".

The Roses were almost dead, the lilies were on their last legs and generally the flowers looked as though they had come out second best in a fight.

From being a big promoter of both the company and service, I am now questioning whether to place any future orders….. We shall see.
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Review by confirmed purchaser

First and efficient

EFlorist is an easy and quick way to order flowers and have them delivered within 24hours ,anywhere in the world..awesome!!
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Review by confirmed purchaser

excellent service

I have used eflorest many times their flowers have always arrived on time. Often the orders have been placed late the previous day due to me being disorganised. The flowers have always looked the same as the do in the pictures, which is not always the same with some other suppliers.
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Review by confirmed purchaser

Would not use again as did not deliver!!!

Paid £7.95 additional for delivery and no plant was delivered on the day requested or any other day!!!!
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Review by confirmed purchaser

80 th Birthday

I wanted some flowers delivering for a relatives 80th birthday. The site was easy to understand and use.....the flowers were delivered on the day and were much appreciated. I will definately use e-florist again.. Thanks
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Absolutely horrendous. AVOID AT ALL COSTS

I used eflorist in the past without problems when they were a relatively small company. Now they have grown they seem to not care about service. Having ordered mothers day flowers i received a text to tell me they had been delivered at 13:45, this was a lie, they were not attempted to be delivered until 7pm on mothers day, or what was left of it. The size of the flowers given what was spent was pathetic and they were all wilted having been driven around a van all day. Immediately i sent an email to eflorist to demand a refund and explanation for this poor deceitful service...............as the time of writing this review i am still waiting for a response. 3 weeks later...... Do yourself a favour and look elsewhere as somewhere down the line they will let you down. If i could give 0 stars i would. Ruined mothers day for my Mum.
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Review by confirmed purchaser

Absolutely stand out gorgeous!

I was wary to use these guys - as with any internet store one uses for the first time over the internet...My friend was thrilled and said they were gorgeous and smelt divine too.. These people use great local florists so the quality is superb! I am most impressed and will therefore not hesitate to use them again. In fact I may just order some flowers for my mother right now!
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Review by confirmed purchaser

Good value and super quick service

Really pleased with the quality and service. Would recommend to anyone who wants an easy and convenient flower service
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Review by confirmed purchaser

A+ excellent service!!!

Quick easy transaction,would def recommend to anyone,family member was thrilled with flowers and choc selection!
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Review by confirmed purchaser

perfect flowers

I did have one slight issue once where i specifically wanted lavendar in the bouquet and the website said this particular bouquet had it in but just came with 'lavendar' coloured flowers but they compensated me very efficiently. Have ordered twice now and both bouquets have been better than the pictures on the website. Stunning
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Review by confirmed purchaser

Excellent service

Supplied gorgeous fresh flowers, great value.
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Review by confirmed purchaser

not bad

Hi,
First time I have used eFlorist was a bit disappointed as had no txt to confirm the delivery of flowers.
I phoned customer services and the girl could not have been any more helpful said the flowers had been delivered and that she would contact the florist next day to get them to confirm.
I am still waiting I actually phoned Dr Hosie's receptionist to find out if they had been delivered. Glad to say they had been delivered and she confirmed that they where very nice.
I won't let this experience put me off using your company again.
Regards
Trish McCartney
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Avoid at all costs!!

I had ordered a 'Simply Pinks' bouquet for my mum's birthday when her original gift didn't arrive in time. She text me to say thank you for the flowers but didn't send me a photo like she normally would. When I asked her to, I was so disappointed.
The bouquet was a lot smaller than the image, there were key flowers missing (including the roses) and rather than 'simply pinks', it was a mish mash of purple, white and coral. I can only assume that it was whatever the florist had left over after mothers day.
I realise that eFlorist is just the middle man and the fault for the bouquet itself lies with the florist but the customer service received afterwards was extremely frustrating.
My initial complaint was met with a "we're very sorry but we think that what was received is acceptable" email. My follow up complaint that spelled out all the inconsistencies was ignored. My third contact with them - after a LOT of wrangling - resulted in them agreeing to refund two thirds of the cost. My fourth contact was to chase up the refund because they'd somehow missed it the first time round! To this day, I am still waiting....
As I say, AVOID AT ALL COSTS!!
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Review by confirmed purchaser

Went above & beyond - so grateful

I put the wrong address, gave a landline contact number and was out all day!!
They finally got me at almost 6pm to explain there was difficult delivering, but they went back to redeliver so my step mum still got the flowers on her birthday which was really appreciated.
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Review by confirmed purchaser

Came day late as driver went home early...

Ordered at 11am for same day delivery. Got a phone call at 4pm saying driver had gone home early, will be delivered tomorrow, annoyed but agreed, on the terms it's us an AM delivery, came at 1pm. Not great experience, would try elsewhere next time.
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Review by confirmed purchaser

Will never ever use again!

Ordered flowers for mother-in-law as was due to go in to hospital for an operation. Ordered the flowers before 09:00 and minutes afterwards had the call to say the op had been cancelled.
Telephoned immediately and was told the order could easily be cancelled - which it was. The flowers never arrived! But sadly you never made the re-fund you promised - it's been over a month.
I'd love to speak to you further about this if you'd be kind enough to telephone me - my order number was WA704687 - you have my telephone number on this order.
(And don't say you don't have my number because it was on the same part of the form as my email address and you're happy to bombard me with them!)
Disgraceful!

Eflorist Details

About this company

Beautiful flowers hand delivered by a local florist. Order flowers by 3pm for same day delivery. Freshness and hand delivery guaranteed.

Visit eFlorist

Contact information

Call us on: 0845 459 0088
We live here: Unit 35, Romsey Industrial Estate, Greatbridge Road
SO51 0HR Romsey
United Kingdom

Category

eFlorist is ranked 16 out of 27 in the category Flowers

eFlorist is ranked 68 out of 144 in the category

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