The flowers that were delivered were nice, but not the boquet I orderd. As my friend was happy with what turned up, I was surprised when she sent me a picture as they were not as orderd. I could not say any thing as she was so happy, but it made me feel disapointed as they were not to my taist.
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Please accept our sincere apologies for any disappointment caused. Whilst we allow our florists to make minor changes to our designs, we insist that any changes remain within the style and colour scheme of the arrangements chosen by our customers.
We are concerned from your comments that this has not been the case with your order and so our Customer Service team have emailed you to discuss this matter.