eFlorist reviewed by

1 Reviews

Review by confirmed purchaser
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A very disappointed customer!

Needed to send flowers to Betty for her birthday so looked on line and found eforist who promised to deliver that day. This was great news as I had forgotten to pre order as you Pete had been in hospital all weekend. Great choice of flowers, ordered a big bouqet and wrote a lovely message. Imagine how I felt when I rang mum to find no flowers had been delivered. Checked my email to find they had sent an email just before closing to say they could not deliver, no attempt to ring me or let me know. Promptly sent an email cancelling the order!
Contacted so called customer Services next day, found them cold and unhelpful, will not be using them again!
    eFlorist
    TrustScore 8.1 / 10
    10,993 Reviews

    Reply from eFlorist

    Dear Sandra

    Thank you for your feedback and please accept our sincerest apologies for the disappointment caused. We have reviewed the order details to find this has now been dealt with.

    Kind regards
    eFlorist
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