Shopping experience was quick and easy, and delivery was on-time ... shame that the product didn't offer the same experience - the reservoir of water had been sealed below the bottom of the stems so they didn't actually get any H2O , resulting in sad flowers being received.. they have since brightened up since being in water but the moment when they were delivered was tarnished
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Thank you very much for your feedback. We are sorry to hear of the problems regarding the flowers being out of water on delivery. We understand that the moment may have been less than perfect as a result of this.
We are, however pleased that they did brighten up and will forward your comments onto our florist responsible to ensure that this does not happen again.