I ordered some flowers for my wife for our 4th wedding anniversary. Even though I 'upgraded' to a medium size bunch, it was disappointingly small, with far more green than flowers. Even the card looked cheap and 'chipshop' it was glued on on the message side so part of the message got ripped off with the card. I did not feel that I got value for money - instead of paying £50 on eflorist I would have been better off spending £20 in tesco. I would not use eflorist again and would certainly not recommend them to anybody else.
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Thank you for your feedback, we are sorry to learn the flowers received were not to the standard you were hoping or that we would expect, this is something we are keen to look into.
While we allow minor substitutions of the content, we do expect the bouquet received to resemble the bouquet ordered as closely as possible in terms of the size, colour, quality and style and of course the value.
Our Customer Service team will be in touch shortly to discuss this with you and try and resolve the matter.