Ordered sympathy flowers for a friend but they were cancelled on the day of delivery. Was told I would receive a refund, but not for 5 days. I let my friend down because they let me down. Really unhappy.
Thank you for your feedback. We're very sorry to learn of the disappointment you have experienced in sending flowers.
Looking at the history of your order, our Customer Service team had made every effort and exhausted every possibility to ensure a delivery was received however we regret that on this occasion it hadn't been possible.