What a shame, the flowers and vase were brilliant. My family loved them but the card was missing, so I had to ask if they had received them to be told OH yes we did bot we didn't know who they were from.
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Thank you for your review, we are very sorry to learn of your disappointment with our service.
We are unsure as to why the card message was not included in the delivery of the bouquet, but one of our dedicated members of our Customer Service team will be in contact with yourself shortly. Please check your emails at your earliest convenience.