I ordered flowers for my parents, my dad had finished chemotherapy and radiotherapy the previous day and I thought after 3 long months of treatment a lovely bright bouquet was just what was needed. They arrived very promptly, exactly when ordered for, that was where the positive experience ended. When I visited 2 days later I wandered around their home looking to see where the other half of the flowers were! I didn't find them so asked my mum where they were, she said that thye were all in the one vase!! I was absolutely astounded that such a beautiful looking bunch of flowers on eFlorist website could actually be less than two thirds of the size shown, I would have got more flowers for less than half the price at my local supermarket!!
I emailed eFlorist who after 2 follow up emails responded with apologies and said they would send the 'proper' flowers, they never arrived and so after 2 further emails I had a refund.
I was telling my son of my experience and he said that he had had more or less the same shoddy flowers earlier in the year when he sent them to his girlfriend.
Rest assured I will NEVER be using eFlorist again, not only are their pictures not correct but their customer service is absolute rubbish too.
Easy to use website, great service and amazing flowers that achieved the Wow factor I was looking for.
I've used this site a number of times now and wouldn't consider going anywhere else - great value and 100% reliable.
You'd never believe the service I've just had from eflorist - great service, keen prices and speedy delivery - if you want flowers, over the internet, this is the site for you!!
I always use eflorist to order any flowers - I trust them to send the freshest loveliest arrangements which are always praised by the recipients. The website is easy to order from, same or next day delivery optionsare great and i'm always super pleased with them.
It's difficult when ordering flowers from Australia for delivery in Barnstaple to know what it is the recipient will get.
My sister was delighted with the flowers, which she says still looked fresh one week after delivery
Ordered the bouquet for a colleague starting her maternity leave. Delivery was on time, the flowers were gorgeous, and the look on her face was worth 1000 times the modest cost of the bouquet. I'll definitely use this retailer again, perfect in all respects!
The delivery person went to the wrong address, so he couldn't leave the flowers. I couldn't contact the office in order to explain this situations,because no one answer the calls. I sent some emails, but never received a reply. I still don't know what happened to my flowers...
The process of ordering was easy.
The pictures were very clear so I could choose the right flowers for my purpose, in this case a thank you.
They were delivered on time and I have seen them and they look just like the picture, a perfect bouquet.
Excellent service. Good delivery time and quality flowers
I was a little disappointed when I saw the flowers especially as they were to celebrate the birth of a new granddaughter. I chose the Bundle of Joy arrangement but they did not look as nice or have as many flowers as the picture shown on your site.
I thought their website was very easy to use, it had really clear pictures and for once - a lovely form where you don't have to register every little detail - which in today's world puts me off many websites. Great service, and the missus was very pleased with the flowers.
My daughters birthday in England..............
Flowers were delivered on the correct day (we assume..)
Trouble is no one was home. Flowers were put in back garden and only discovered the next morning.
Daughter thought Dad had forgotten.
No note left in mail box or at front door to say that a game of hide and seek was necessary to find the flowers...................they were a surprise from me and apparently another surprise from the delivery person...!!
Disappointment reigned where joy should have flourished!!
Hope it helps head off a repeat for someone else!?
Thanks for listening
Great selection, well organized and really easy to use website and shopping cart - bravo on US credit card support for UK delivery (something only Amazon figured out recently).
Would be good to get email confirmation of delivery - otherwise it's a bit embarrassing calling to say "how do you like the flowers?" When they have not actually been delivered yet.
After having been badly let down by an online florist service who couldn't deliver flowers to my friend on her birthday, (despite well over 24 hours notice!) I was desperate. Having only found out mid afternoon that they weren't going to be delivered I wasn't sure I'd find anybody who could do it quickly enough but e-florist did. I selected, clicked, paid in minutes and within a couple of hours I had a 'thank you for the stunning flowers' text from my friend. All for only a couple of quid more on the delivery charge than the original useless service wanted. Brilliant. Thanks a bunch!! (Is that too corny? Thought so).
Ordered the day before my mothers Birthday and delivered on time. My mother was out at the time the florist delivered but a card was left indicating where they were. Mother was 'chuffed' with the flowers and cherished the thought from her family who are living in a different part of the country.
eflorist offered same day delivery, so I duly ordered flowers, vase and chocolates for a very special friend on Monday. On Monday evening I received an email telling me the flowers had not been delivered, and would I confirm the address. I did. The flowers, however, had been taken to the wrong address by a supposedly 'local' florist, who apparently could not tell where one street ended and another began. I rang the number I was given only to be told the office was now closed .I sent an email to the address they gave. On Tuesday, I tried ringing again, and sent another email. Was kept on hold for fully ten minutes, all in vain, and received no reply to my emails. I finally got through on the telephone at about 11 a.m. on Tuesday and asked them to get the matter sorted out, which they said they would do. And I warned that my friend would be out that afternoon. Finally the florist delivered to my friend while she was out, but a neighbour kindly took them in for her. Not an experience I would ever want to repeat. Nor indeed shall I.
eFlorist was of great help, when my girlfriend went to London for some work experience. The only communication remaining was skype, not so very romantic.
Both times I ordered flowers at eFlorist, her flowers were delivered shortly after and were in great condition and shape, along with a handwritten message :)
They guarantee 7 days of flower freshness and it can be trusted!
The flowers were delivered within a couple of hours of placing the order. They were for my mothers diamond wedding anniversary, so I was delighted with the fact that she liked the flowers. The delivery was made by a very helpful woman who impressed my parents, they had just got back from shopping and she helped with their bags.
When I need to get flowers in future I know where to order.
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