eFlorist reviews

eFlorist reviews

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8.1
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Review by confirmed purchaser

Excellent service

Supplied gorgeous fresh flowers, great value.
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Review by confirmed purchaser

not bad

Hi,
First time I have used eFlorist was a bit disappointed as had no txt to confirm the delivery of flowers.
I phoned customer services and the girl could not have been any more helpful said the flowers had been delivered and that she would contact the florist next day to get them to confirm.
I am still waiting I actually phoned Dr Hosie's receptionist to find out if they had been delivered. Glad to say they had been delivered and she confirmed that they where very nice.
I won't let this experience put me off using your company again.
Regards
Trish McCartney
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Avoid at all costs!!

I had ordered a 'Simply Pinks' bouquet for my mum's birthday when her original gift didn't arrive in time. She text me to say thank you for the flowers but didn't send me a photo like she normally would. When I asked her to, I was so disappointed.
The bouquet was a lot smaller than the image, there were key flowers missing (including the roses) and rather than 'simply pinks', it was a mish mash of purple, white and coral. I can only assume that it was whatever the florist had left over after mothers day.
I realise that eFlorist is just the middle man and the fault for the bouquet itself lies with the florist but the customer service received afterwards was extremely frustrating.
My initial complaint was met with a "we're very sorry but we think that what was received is acceptable" email. My follow up complaint that spelled out all the inconsistencies was ignored. My third contact with them - after a LOT of wrangling - resulted in them agreeing to refund two thirds of the cost. My fourth contact was to chase up the refund because they'd somehow missed it the first time round! To this day, I am still waiting....
As I say, AVOID AT ALL COSTS!!
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Review by confirmed purchaser

Went above & beyond - so grateful

I put the wrong address, gave a landline contact number and was out all day!!
They finally got me at almost 6pm to explain there was difficult delivering, but they went back to redeliver so my step mum still got the flowers on her birthday which was really appreciated.
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Review by confirmed purchaser

Came day late as driver went home early...

Ordered at 11am for same day delivery. Got a phone call at 4pm saying driver had gone home early, will be delivered tomorrow, annoyed but agreed, on the terms it's us an AM delivery, came at 1pm. Not great experience, would try elsewhere next time.
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Review by confirmed purchaser

Will never ever use again!

Ordered flowers for mother-in-law as was due to go in to hospital for an operation. Ordered the flowers before 09:00 and minutes afterwards had the call to say the op had been cancelled.
Telephoned immediately and was told the order could easily be cancelled - which it was. The flowers never arrived! But sadly you never made the re-fund you promised - it's been over a month.
I'd love to speak to you further about this if you'd be kind enough to telephone me - my order number was WA704687 - you have my telephone number on this order.
(And don't say you don't have my number because it was on the same part of the form as my email address and you're happy to bombard me with them!)
Disgraceful!
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Review by confirmed purchaser

Excellent

.Even thought there were problems with the delivery (my fault). they were very helpful and made sure that the problem was rectified ASAP. I ordered the flowers in the morning and they were delivered mid afternoon.
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Review by confirmed purchaser

Blooming great!

Sending flowers on the internet is better than ringing Interflora as one used to do. You can see what you are purchasing, but you still have to keep your fingers crossed that the flowers reach their intended destination on time, undamaged and with the message attached. In this case eFlorist ticked all the right boxes and my recipient was delighted.
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Review by confirmed purchaser

BRILLIANT SERVICE!!!

VERY EASY TO ORDER FLOWERS ONLINE. DELIVERY PERFECT AND FLOWERS BEAUTIFUL. MY SISTER-IN-LAW WAS HIGHLY DELIGHTED WITH THEM AND SHE KNOWS ALL ABOUT FLOWERS.
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Review by confirmed purchaser

Dissappointed - not the same as the picture

Ordering and delivery were very good. The actual flowers weren't anywhere near as good as the picture. The picture had lots of stunning vibrant colours whereas the reality there was a lot of greenery and not so much colour.
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Review by confirmed purchaser

Brightened up a sad day!

Beautiful bouquet delivered in just a few hours, recipient was over the moon with them.Brought a big smile to her face.
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Review by confirmed purchaser

WOW very impressed!

Beautiful flowers - excellent same day service - will definitely use this website again - Thankyou
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Review by confirmed purchaser

Fast and Reliable - exactly what I wanted

I wanted to send a bouquet to my bridesmaid to thank her for organising my hen do. I wanted same day delivery and I wanted them delivered to her office, in case no one was at home to receive them. I ordered them in the morning (perhaps 9am) and by 3pm they were with her.

Great service. Easy. That's all I ask for and exactly what I got.
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Review by confirmed purchaser

Reasonably priced flowers with next day delivery

The selection of bouquets was good and they did next day delivery, this coupled with the best price of all their main competitors
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Review by confirmed purchaser

fast and good

i am very pleased with the rapid service especially since delivery had to be made to a rural location
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Disgraceful

I ordered and chose 2 Bouquets for both Mums, I ordered well in advance and chose a date for them to be delivered, I was impressed when I saw you could have them delivered on Mothers Day so I chose that date, I called on the day to see if they arrived and whoa and behold they were not, I wrote and complained as they had taken the payment straight away and not honoured the date - they are the only florist I know that do not deliver on or around Mothers day and when I finally received a response they tried to blame Royal Mail !!! Why give you a choice of dates if they are not going to deliver on that date???? The flowers arrived on the Monday, I was not contacted at any time to advise delivery by anyone, this is bad business and unbelievable response, these are recommended by a work website and they now know not to continue using them - absolutely rubbish!!!
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Review by confirmed purchaser

great flowers easy to order.

Bought flowers to send to say thank you. I was able to choose a beautiful arrangement which also contributed to a worthy cause.
They were delivered on the day and looked fab with a lovely handwritten note.
Thank you. Ill use this site again.
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Review by confirmed purchaser

Hasstle free flowers

I ordered these for my sister-in-law as a birthday present. They arrived on time and in good condition. She said they were beautiful.
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Review by confirmed purchaser

not us expected

i got disappointed
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Review by confirmed purchaser

Godd service and quality.

Flowers arrived as advertised. Recipient was very happy and pleased with the flowers as they were of good quality, fresh and beautiful.

Eflorist Details

About this company

Beautiful flowers hand delivered by a local florist. Order flowers by 3pm for same day delivery. Freshness and hand delivery guaranteed.

Visit eFlorist

Contact information

Call us on: 0845 459 0088
We live here: Unit 35, Romsey Industrial Estate, Greatbridge Road
SO51 0HR Romsey
United Kingdom

Category

eFlorist is ranked 16 out of 27 in the category Flowers

eFlorist is ranked 68 out of 144 in the category

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