the company have not sent my order placed nov 2010 they do not answer their emails and when i finally cancelled my order they have not refunded my money. They are also not based at the address they claim (they moved in 2009) its just a scam be warned.
I waited 1½ month for my order, and tried to contact Egears several times without luck. They can not be reached - at all!!!
Thought I'd lost my money and my order.
Will never use this site again - even though it was cheeper than others.
Bought a Camera from these as saved a couple of quid on next cheapest website. At first was satisfied, they delivered on time and the camera worked fine.
A few months down the line the camera packed up. As was under a years warantee my first step was to get it repaired through the manufacturer. As it wasn't a UK camera (carrying the CE logo) the manufacturer needed a worldwide warantee card before they repaired under the warantee. I contacted E-Gears via email asking for either a worldwide warantee card or for a replacement.. I've heard nothing. I've sent countless emails which they are just ignoring.
After reading other reviews its obvious they're a bunch of c#nts who operate from USA and have zero customer service.
Its not worth risking shopping with them if it saves you a few pennies, I'd reccomend a trusted seller which I will do from now on.
To reply as a company, please sign up here.