Very good customer service.Always very helpful by phone.Wanted to order some more fencing and to see if it could be delivered with same order.To short notice to be put on same order but came the following day ( Sat ) all delivered at approx 0600hrs before I got up.Left on drive without any problems.Will order again from Elbec.
Pity their Sheds are not more competitive in pricing.
I am so impressed with the service. I placed an online order very late on the wednesday night, thursday morning before 10am i had a call asking whether i would like my delivery the next day! Fantastic - as the next day was actually Good Friday which meant we had a long weekend to erect all our fencing and new gate. Delivery chap was very friendly. all in all, great value (we searched for weeks for the best price) great products, and great service.
Elbec took my money in a flash, sent the order to Shire to fulfill. A damaged shed turned up and was collected after I cancelled the order (replacement parts would have taken too long to arrive). Two weeks after collection, and several prods later, I had to go to my credit card for a refund. Avoid Elbec
Jonny Feest found this review useful
From first contacting elbec to place my order it got off to a reassuring start, the lady was efficient and very helpful.
I got everything I asked for delivered when expected with minimum fuss.
The gents that erected my lovely new shed did a first rate job.
I am extremely pleased with my 10 x 7, two windowed addition to the garden. It looks great.
I also ordered a log store through them, that went smoothly too. Thanks again.
Beautiful Canin, well crafted with good finishings. Window is over complicated, should be Pre made like the door.
brought a 7x5 pent at a very good price did not expect to much for the price i paid but was pleasantly surprised by the quality and delivery time. so much so that my neighbour will be putting in a order in the next week or so many thanx dean
If you are looking for a cheap 2 door storage shed then I can recommend the Elbec 6 x 4 shed. All the parts fitted together quite painlessly (but you need a Husband who knows what he is doing!!) All the components eg, floor (which we had to 'Beef up'), roof and wall thickness, hasp, bolts etc. were smaller than a larger shed - but then you get what you pay for. (One tip if you are over 5'6" tall MIND YOU HEAD (Hubby got a couple of hefty wacks!!)
Not the best constructed shed but at least i only paid galf price for it. if it had been full price it wouldnt be good value. The transport arrangements were poor and lots of hassle when they didnt follow their own process.
The 4 x 6 shed we ordered was delivered on time and installed on the spot we specified within 45 minutes. We are very pleased with it.
Excellent shed at a great price. Found the same shed online at a number of retailers for significantly more money. Delivery was available a lot quicker than quoted, only downside was for my area the supplier could only deliver on a tuesday although this is probably down to the Shed manufacturer rather than elbec. Delivered promptly, even brought it into my garden at the rear of the property. Shed quality was on the most part excellent, slight let down was the quality of roofing felt, really poor grade and a lot of it was torn. However I have not reported this to elbec as I had some spare in the house already, so to be fair I didnt give them opportunity to correct this.
Overall really happy with the service, price, quality of product and speed of delivery. I would happily recommend Elbec and in the future look to them first when requiring a new shed etc.
REALLY PLEASED WITH THE GENERAL PRODUCT ,DEAD EASY TO PUT TOGETHER NO PROBS EVEN DOING IT ON MY OWN . I PHONED THE FIRM REFERRING TO THE SIZE OF THE ROOFING NAILS THEY SENT [ 7mm ] AS THE INSTRUCTION BOOKLET STATED 14 mm . ACTING ON THE ADVICE GIVEN I PROCEEDED TO CONTINUE .BIG TROUBLE THE WIND GOT UP THE NEXT DAY AND THE WHOLE TOP SECTION BLOW OFF TAKING ALL THE 7mm nails WITH IT ! SO I ENDED UP GOING TO WICKS AND BROUGHT SHED ROOFING FELT AND A PACKET OF 14mm ROOFING NAILS !!!!!! PROBLEM SOLVED ALSO WITH A COATING OF ROOFING FELT ADHESIVE ?????????
CONSIDERING THE PRICE I'M QUITE PLEASED
We got prior notice what time the delivery would turn up which was very useful, the driver was very helpful and friendly, he made everything safe before he left us, couldnt recommend this Company anymore than give them 5 stars and a very big thankyou, definitely use them again...
Ordered a 6x6 Baron Grandale metal shed from eBay. Was expecting to wait in all day for delivery, as usual, but the driver delivered the evening before! Lucky we were in I suppose but fantastic service. Great item at a great price... and it was great fun putting it together, although my advice is make sure you have at least one friend around who can hold or pass you things because you will run out of hands!! I'd use this company again without hesitation.
We bought the corner pergola, with a wide front, narrow back and fan-style roof bars. It came when they said it would, and was all present and correct except that the instruction leaflet was saturated, even though in a plastic bag. We managed to peel it open but the printing had run into very faint green and black splodges. Luckily we could see how it went together from the picture we had printed from the on-line catalogue. We wanted to adjust the angle slightly anyway as our garden's corner is not a right-angle - it was easy to cut down on the dimensions across the front and make an 80-degree pergola. The pergola is even stronger and chunkier than we realised from the on-line catalogue picture - we were a little worried that it might be over-the-top when we saw (and felt) the size of the bars. But erected it looks fine and strong and very smart - the envy of all our neighbours. We are very pleased with it.
The green house arrived the day elbec told me it would Driver very helpful rang about an hour before he arrived ,we have a long path to walk up he was happy to do it Instructions are written by some who knows what they are doing more close up pictures are needed very helpful on the phone
We are extremely pleased with the Garden Arbour and the finished assembled product is really lovely. Our order was dealt with efficiently, delivered on time and no parts missing. Although we did not assemble it ourselves, apparently the instructions were very clear and took less time than originally envisaged. Would definitely recommend this company.
We searched the internet for the best overall deal and found elbec to offer the best price delivered. The fencing and gate we purchased were of good quality and as they are pressure treated we hope they will last for a good few years. Only time will tell but we would purchase from this company again.
I found just what I wanted on the elbec website and it was at a great price. I've always fancied an arbour for the garden to grow roses and clematis on and have as a relaxing space just for me. It's a really substantial structure, not flimsy at all, with good, solid supports and panels so it will really last. I gave the arbour two coats of coloured preservative and now I'm waiting for a dry weekend to get it put together, then I'll give it a final coat of preservative, get my cushions and open a bottle of wine!
The packs arrived on time and well packed. All of the pieces were clearly labelled and the boxes were smaller than expected. We had to buy a kit to secure the base to our slabs and some ends for the gutters to channel the water into a butt. The main bug bear was that the instructions were very difficult to sort out and we had constructed most of the frame when we realised it hadn't told us to put the first piece on the front not the back! It took us 2 days to puzzle it out.
Would highly recommend this company. Quality of the shed we purchased was excellent.
Shed lovely,a bit on the short side despite website stating that it has high eves height, Shed was delivered on the date nice and early so I didn't have to wait in too long, unfortunately it was the wrong one and had to wait 2 1/2 weeks to get the correct one by which time the weather had turned and had to wait a further month for a snow free weekend to assemble it. Customer service over the telephone could not be faulted, Very pleasant and apologetic
The product is excellent but needs additional measures to strengthen the build for the UK whether . Also needs more than two people in the initial stages to hold the panels in position. I have cladded my 10x16" in 12mm exterior plywood on the inside and this as improved the rigidity of the whole garage
Do not buy this 8' X 12' polycarbonate greenhouse.
It is badly concieved,badly designed and badly manufactured.
When I it measured the nominal 4mm polycarbonate it is actually larger than the slot in the extremely badly formed aluminium extrusion such that it is a hard drive fit and not a gentle push fit.
And now that it's a bit breezy,despite being sheltered on three sides,we're spending an hour every morning re-fitting poly panels.
To try and get some use out of this wretched piece of junk we've had to resort to flash banding the panels to keep them in place.
Come Autumn,we'll have to put it down to experience and junk it I'm afraid and buy a conventional greenhouse and guess who we'll NOT be buying from!!!!
I have bought a shed from Elbec buildings (WWW.ELMEC.CO.UK) and paid £285. It arrived on time and it looked fine. The shed was called "Duramax Little hut Plastic Shed - 5' x 3' (1.73 x 0.97m) - Front Width (Door Side) x Depth(Code:LITTLEHUT)". It was erected on a concrate raft in my garden by my handyman who is a professional doing much bigger jobs in my area for the past 20 years. To my dismay however I have noticed that the shed was leaky. After the rain I have found a large paddle of water inside the shed. . I have contacted Elmec and I am still waiting for their reply. But I am not entirely happy because this is supposed to be a waterprrof and durable shed.
They cannot or will not give you a delivery time, I did not expect a precise time just an AM or PM would be fine , waited and waited and waited it got to about 4pm so decided to ring to find out if my summerhouse was actually coming! yes was the response they work into the evening making deliveries the summerhouse turned up at 6.30 in the evening it was dark and I was unable to inspect the summerhouse . However the two men that delivered were very good and placed the summerhouse in the garden and explained that they had had a very long day and still had other items to deliver. I fail to see in this day and age with all types of communication available to use why they cannot contact us there paying customers and give us a rough delivery time, all in all a annoying experience, also when the summerhouse was to be erected we found that the rear panel was split and damaged which by this time was to late to complain. Would I use them again? No I wouldn't . Would I recommend them? No
The delivery and instructions to erect the shed were good. However a couple of minor points stopped it being 5 star for the price.
1. The door clasp was made of metal so thin the first wind it broke and I had to go out and buy a more substancial clasp
2. The tacks to attach the roof felt where far to small, it was difficult to one drive them in without hitting thumb and fingers and two not long enough to hold the felt securely.
Again in the first strong wind the top felt ripped off. Again had to go out and buy longer tacks and more felt to replace damaged material.
Overall satisfied but feel slightly let down by a couple of parts being hardly fit for purpose.
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