Full enjoyable discussions took place prior to purchasing my Alpine X 'E' MTB with both Lyle and Piers of the Electric Bike Store. It was delivered by special 'Volts' delivery Service at no cost to myself (customer). One little problem did occur - the front light was not working on the Bike so without hesitation, and at 'Volts' insistance, Piers from the Electric Bike Store very quickly delivered an exchange Alpine X 'E' MTB. At the same time he spent a considerable amount of his time explaining fully the Alpine X MTB operation details.
You could not ask for better service from the Electric Bike store, via Lyle and Piers Company Representatives.
I was going to buy a Volt Metro for my wife, who finds it difficult to keep up with me on road trips out on our mountain bikes. I arranged a test ride at the local dealers and it instantly put a smile on my face , so I decided to buy myself one as well !! The bikes are quality built, and a pleasure to ride, whilst easy to fold up and stow ( albeit a little on the heavy side compared with a standard bike due to the battery). First trip out we tentatively decided on a ride around the northern half of Windermere planning to return to Bowness on the ferry - a journey of around 15 miles. We enjoyed the bikes so much and didn't feel we'd put in any real effort ( because the pedal assist is really just like an extra set of gears) , that we decided to do the full circuit , clocking up 33 miles! It felt like a real achievement and whilst these are folding bikes with 20in wheels they coped on the lanes and by-roads without issue. As the days are now shortening I'm using mine for the occasional daily commute to work benefiting from the handy carrier / rack and lights which come as standard. Only issue so far has been a faulty pedal which was replaced with a better quality pair without question. I'm becoming quite an evangelist for these little bikes and can't recommend them highly enough. Just bear in mind that if you are thinking of buying an electric bike and surfing the net for the best deal as we all do, that this is a British company with an increasing string of dealers who go out of their way to address any issues or queries - you may not find that if the one that's made in China you bought off the 'net goes down. So well worth the premium price tag in my view.
Haven't time now!!!
We bought the Volt Alpine for my wife so we could go cycling together again, something we haven't done in years. The reviews of the bike looked good and we bought one following a test-ride. The delivery arrangement was through a third-party bike shop who took delivery of the bike and assembled it. Their first question to me was "was this an ex-display model" as there was a sizable chip on the frame. Volt responded well, knocking something off the price and adding a free lock. The bike itself has been fantastic. We cycled 56 very hilly miles on one charge and my wife now has a big smile at the top of each hill. Looking forwward to trying some off-road routes next.
What a great experience I had right from the first moment I telephoned you! I could immediately see that the person to whom I spoke really knew his stuff. No question was considered too trivial, and most important of all there was no hard sell. He told me all about each bike I mentioned and then put me in touch with a local branch as I'd decided to buy a Volt Pulse.
The person at the local branch was equally friendly and informative when I placed my order. I was kept informed about the progress of my purchase every step of the way during the 7 days I had to wait as the bicycle wasn't in stock at the time. On the day of dispatch I was given an actual time of delivery.
The good stuff didn't stop there either because when it arrived the delivery person fixed on the pedals and then had me riding up and down the street, each time advising me to try out a new feature. He stayed with me for at least 30 minutes.
Better still he had a spare saddle bag with him for me to purchase when I happened to mention I wish I'd ordered one. The transaction was done on the spot.
It seems nothing is too much trouble for this company and I have no reservations whatsoever about recommending them.
As for the bike itself, it is every bit as good as the advert claims. Riding back from work up a steady incline for a few miles is now almost effortless.
Volt bike is really amazing. I live in Enfield and work at Knightsbridge. This long distance I cover by my volt Pulse bike. Whatever, the weather or road conditions are, it doesn't matter. I enjoy my cycling without any tiredness. I love my bike.
i am very pleased with the volt pulse electric bike i am diabetic and need to keep fit so i ride the bike most days from sidcup kent to peckham london would recomend this bike thanks electric bike store keith sykes
It was a really well thought through decision to buy an electric bike, and from that #electricmary, a very special Volt Burlington was born.
She has even started a blog and we are in danger of taking this all far to far indeed!
Thank you @ebikeUK @VoltBikesUK #lifestylechanger
Good company and provided all the required information prior to the sale.
The Volt Pulse pedelec bicycle has been a revelation. It does everything claimed. Steep hills are easily climbed, the controls are childsplay and the cycling is fun. I find it doesn't
impair fitness training as the motor is easily turned off and conversely easily turned on
if required. The back light is excellent but the front light is a little dim off road but apart from that everything is brilliant. Its a pleasure to ride.
I have dealt with suppliers who mail you the product and keep a low profile after that.
These people are not like that...they are fully accountable, deliver the bikes fully assembled and all their bikes have the most necessary features, which are multiple gears and a boost throttle that can help you to move off up a hill.
I cannot recommend this provider highly enough.
bike doing great ,only one down side I can see is having to take seat off every time you take battery off to recharge.it would be much better if battery was in a better place,but overall I am delighted with this bike
5 stars: Perfect – no reservations, I would recommend this company to anyone. Very efficient and pleasant to deal with. Located a local bike store in Belfast and bike was delivered within days of ordering.
Volt staff were keen to sell me the bike by phone but were not pushy and answered many questions over two calls. They were informative and helpful. Dealing with them & their dealer Moonglo was a good experience. The bike has performed well on long steep hills around Ilkley and I would make the same decision to buy a volt again.
Waited 5 weeks from when order placed to delivery because of stock problems, but it was worth the wait. Everything about the Volt Pulse is more than I expected. Sturdy construction, smart looking and extremely easy to use. The walk through given when bike was delivered was excellent and covered all aspects of operation, charging, care, maintenance, etc. Absolutely no regrets ordering this model. I am 76 next month and use it every day, what better way to keep fit !
As soon as I saw my new bike I new I was looking at quality, the attention to detail was evident to the extent of rubber caps on the hub bolts. the clean line of the bike dose not scream out quirky eclectic bike to all intents and purposes it looks like a mountain bike.
As far as service from the shop it was first class, my bike was personally delivered to my house were I was talked through the workings at no time was I pressured to have a go I was just told to take my time and get used to it before striking out. Love it.
I just love it! It can go pretty fast And breaks quickly enough to avoid danger. A little more effort on the hills lately has benefited my sport biking at the weekend.
The rear tyre failed in the first week and I was told a special tool they emailed me a picture of would make removal of the rear wheel easier or even easier would be to take the bike to an LBS.
EB Cycles at Pemberton told me that the rear tyre had failed as it had possibly been left deflated for some time and the weight of the motor had damaged the bead which had corroded.
They ordered a Schwalbe Marathon Plus tyre and the whole business cost £33
Picked the bike up a week later and since then I have been commuting a daily round trip of thirty miles with no problems.
I took a few months to research which electric bike to buy and despite the tyre problem I feel I made the right choice.
Dave Murphy from Skelmersdale West Lancashire.
Had my volt electric bike for a month. Use it primarirly for commuting. Had a rear puncture. Bit of a faff removing and replacing rear weel. If your going to do it at roadside make sure you carry a 19mm open ended or adjustable spanner. Only other niggles are cable to right handed sensor on brake lever too short and connection keeps coming apart when right hand steering lock appled. Also right hand sensor under brake lever snapped off. Easily taper back on with tape. Other than those minor niggles a super product.
My Volt bike is brilliant. The craftsmanship and quality is fantastic. I would recommend this bike to anyone. (I have the Volt Alpine)
Do not be put off thinking having an electrical bike is cheating trust me its not, you still have to put some effort in. It won't take you up a steep hill with out you doing some of the work. I find it just makes you go further than you normally would making the ride even more fun.
The Guys at the Electric Bike store are really helpful full of knowlege and always happy to help.
A first class product delivered by a first class team.
I used to bike a lot during university days, london transport took over followed by motorbike and car. 3 years ago, I developed cardiac arythmia which knocked the winds out of my sporty sails until late last year when after three operations and a very understanding cardiac consultant, Im now on the yellow brick road! I decided to maximise my exercise regime by biking to work. However I live on top of a hill in Brighton which even the most athletic cyclists have to dismount and push. Thus I realise going to work will be a breeze as I whizz down the hill but coming back after a day at the office will not be so much fun. With my improving cardiac condition, a regular bike is out of the question.
I spent nearly a year reviewing and comparing various options, makes, models and specifications until I narrowed my search down to two makes Juicy bikes and Volt bikes.Appearance wise, the Volt Metro wins hands down as its symetrical frame structure comes across more masculine then the more curvy feminine Juicy bikes. I contacted my bicycle mad nerdy friend Matt who advised that the equipment spec is above average and a manual bike of that calibre would normally cost around £600, therefore the balance of the purchase price goes into the electric trickery. My chinese lodger who originates from mainland China endorse the quality of the Bafeng hub motor and a rummage round our local bicycle specialists store confirmed the authencity of the quality of the other parts.
Therefore quite satisfied that tangibly, the product is worth its manufacture cost plus a fair % profit for the company, I decided to test ride the product to see if it suits me but most importantly, can it take me up the hill to my house as my cardiac medication kicks in immediately I exert too much energy as it tries to slow down my heart rate before it goes wildly our of sync.
From my first email contact with the elecric bike store to the present with my Volt Metro snugly drip charging in my hallway, ready for tomorrow, the honest sales approach, the personal service in arranging a test ride on a Sunday to the feel of quality and performance of the Volt Metro definately makes me proud being British and buying a British product .
Lyle, their sales manager who dealt with my purchase immediately understood my concern about the hill climb. Without any deliberation, he allowed me to proceed with the purchase on the promise that if the bike fails to get me up the hill, I was allowed to bring it back for a full refund. This promise tentatively sealed the transaction for me because if the sales Manager can believe in his product that much, what else is there to deliberate?
The Volt Metro with the larger battery had no problem whatsoever overcoming the hill. Infact, I was so surprised that I tried ti three times! The bike required the motor's highest power, level 5 and a manual Shimano gear setting of 3 sometimes 2 in order for me and my dodgy heart to whiz up the hill without any bother. A lodger of mine who just returned from a tour of Basra with the British Army engineers had to dismount on his bike whenever he comes up that hill huffing and puffing. He now says Im cheating!
For those who are familiar with Brighton, I live by the racecourse, therefore you would be aware of the steep gradient of the four main roads that leads up to it i.e. Bear Road, Elm Road, Whitehawk way and Wilson's Avenue. Most of us had to resort to 4x4s inorder to remain mobile during the snowy period.
The Volt range is not cheap, but the difference is prices can easily be accounted for by quality and performance of the product supported by the safe feeling that it's a British product with inhouse service and parts availability.
In conclussion, I would just like to thank Lyle for trusting me in making an honest assessment of his bike. Overall, a good transactional experience and even the weather has been sunny since my Volt Metro moved in. I've been whizzing along the seafront each morning annoying the other cyclists. Cheating? nah, just living the healthy outdoor life that my Volt Metro have given back to me.
Oh ya, incase any of you are thinking I have anything to do with the electric bike store or even have shares in Volt products, I am merely a simple research law scientist with a dodgy heart. The fact that I actually bought something British, from a British company and had a superb experience is the only reason for this review.
I'm really happy with the service I received at the electric bike store. Lyle was helpfully and very patient, as I really didn't know what I wanted. Now I have perfect bike that suit my needs, and I'm very happy.
WOW , So glad I bought the Volt Pulse , amazing bike , worth every penny and Piers that delivered the bike was very professional , First day out had a puncture , tried to repair but had split in seem of inner tube , phoned Lyle at electric bike store and said very sorry to here that and sent me out two inner tubes , bit of a bugger to get the inner tube replaced (back wheel !!) but now great , effortless up hills :)
I have just purchased the Alpine X and what can i say it's a superb bike, where i live there are lots of hill's (Whitby north Yorkshire) this machine tears up them, the gear changing is effortless and the different power setting would cater for most people, i cannot recommend this bike enough, and the service from volt was outstanding especially Lyle who pointed me in the right direction, if your going to go the electric bike route give volt a ring you wont be disappointed.
Just a beautifully engineered bike, I am over the moon, does everything they promised plus much more. I am a REALLY fussy when it comes to any engineered product, so for me to give this bike 10 out of 10 is praise indeed. Already done 525km in three weeks!! Many thanks for your friendly customer service.
I would recommend this bike to anyone, it has been a life saver for me as I use it to cycle 20 miles a day between commuting to college and work which would have been impossible otherwise. It makes long journey and uphill treks doable with ease and you can reduce the power if you want a work out. Great fun to ride, comfortable and all the extras add to the experience. Perfect to starter cyclists like me and fun I am sure for a pro.
I bought a Volt Alpine mountain bike, delivered to a local bike shop who set it up on Friday, by the following Tuesday I've ridden 128 miles, uphill and down dale. I absolutely love this bike...... I bike everywhere I can on it, it's smooth, comfortable, beautifully balanced and great looking, what more could you want?
The service from start to finnish has been wonderful, Thank you
Next I need another for my wife, but which one to choose......
If you are looking for the best electric bike then look no further, you've just found it...
Happy cycling people....
My friends and I cycle regularly and I have some difficulty breathing on regular bikes (a medical condition) so my friend decided to research electric bikes and off we went to The Bike Store at London Bridge. When my friend emailed, Lyle responded immediately by offering a test run. The service we received from Lyle was quite special. He was patient (we're a couple of old duffers to be honest!), he explained the different types of bikes, how they work etc. Off we all went and I think within one minute I knew I would buy it - it's fabulous. Better still The Bike Store provide interest free credit for those who want it so I decided to take advantage of that also - brilliant offer. And it gets better because Lyle himself delivered the bike to my home and took me through the workings of the bike yet again. For those of you not familiar with an electric bike, it's fantastic in that it is has 8 manual gears plus 5 gears on the battery so you can put in as much effort (or not) as required. It's also a fold away bike which fits into the car boot. This bike is perfect for anyone with health/medical issues especially if you want to ride and even if you haven't it's still fantastic fun. The Bike Store is the place to go. One of my best decisions ever. I cannot wait for the sun to shine so I can travel miles on my bike without my friends moaning at me for lagging behind - I shall be flying past them! As I said, best money I have ever spent. Thank you Lyle and The Bike Shop. Oh! and Piers made the credit arrangement so simple. Gill
Bought a Volt Alpine mountain bike about a month ago and would totally recommend one to anyone. I’ve been using it on the trails through the forest around where I live near Epping and it’s performance is great. It also looks great!
Although my mates were giving me a bit of a hard time about getting an electric bike as I’m only 39 it’s funny how they all seem to be thinking about getting one now! They really do change your thinking about bikes and definitely make you want to get on your bike far more as well as making the whole biking experience great fun.
Dealt with Lyle in the shop and he was great. He went through in detail how the electrics and the motor work as well as how the bike has been designed. He certainly knows his stuff and was able to answer all the questions I had.
Overall I totally recommend Volt and the service you get.....great bikes!
You know when you deal with a company or a shop and things just feel "right"? You feel as though you are in safe hands and there's that elusive (these days) feeling of trust? Well, that is my overall impression of dealing with The Electric Bike Store. You're left with the wistful thought of "why can't all companies be as good as this?"
I purchased a Volt Metro Folding Electric Bike about 2 months ago from The Electric Bike Store. I actually purchased it through the Government sponsored CycleScheme program, whereby employers can offer their employees what amounts to a tax-free, interest-free loan in order to purchase a bicycle - Google it and have a look, it's a really good scheme. The Electric Bike Store is one of the shops registered with the Scheme and they helped make the whole process really simple.
Once the purchase had gone through, Lyle (very nice man!) at The Electric Bike Store arranged to have my bike delivered to a local bike shop for professional assembly and safety checks - this service is included free of charge for those not able to get to the Store in person, which I was really impressed by! So, I picked my bike up from the local shop and had a quick tutorial from the bike mechanic in the shop before riding it home - he actually commented on how well the bike was put together and how impressed he was by the quality of the components. The tutorial, it turned out, was superfluous as the bike is really, really easy to ride and control. If you can ride a standard pedal bicycle and push a couple of buttons then you're laughing. The controls and LCD display are "Apple intuitive" - no you don't get a free iPhone with the bike! - just to say that there really is no need to read any instructions to get you started and riding. In my opinion, any piece of technology that requires you to read a manual before using it, just hasn't been designed right. This bike HAS been designed right and therefore could be operated by a Luddite technophobe born in the Dark Ages (mangled historical timelines, but you know what I mean). Everything about the bike just works - simply, efficiently, effectively and with no fuss. Indeed, the whole "personality" of the bike just whispers understated cool - I got the black one 'natch! This is the bike James Bond will be riding when all the oil runs out and his Aston Martin is rusting away for lack of fuel. And this is a FOLDING bike we're talking about here - usually about as cool as Noel Edmunds in a sauna! I am seriously considering getting the Volt Alpine Electric Mountain Bike for the weekends, as this looks űbercool on their t'nterwebsite!
As I said, I have had the bike for almost 2 months now and commute to and from work on it most days. This consists of a half mile ride to my local rail station and an approx. 2 mile ride at the other end to work. Riding the bike is a dream! You have five assist level settings (up/down buttons mentioned above) and an independent thumb throttle control next to the left hand grip. So having set your assist level, get on the bike and just start to pedal. After a couple of revolutions of the cranks the electric motor kicks in and you literally feel (and look) like you're Lance Armstrong - no, not shamefaced with shrivelled testicles, but effortlessly zooming away from traffic lights etc. You do have to put up with the dirty looks from "real" cyclists as you cruise past them, their faces red and legs furiously pumping, but who cares? I'm just happy I'm not going to arrive at work and inflict dripping armpits and 'cycle stink' on my colleagues all day! The no-pedalling-required throttle is also very slick. Fancy a rest from pushing those pedals? Just let the bike freewheel whilst rotating the thumb throttle and see the jaws of pedestrians drop as you defy the laws of physics by actually speeding up when you stop pedalling!
Definitely one of the best purchases I have ever made! What more can I say? Buy one of these bikes from the very nice (and very knowledgeable) people at The Electric Bike Store and you wont regret it! Use CycleScheme if you can - it works out about 30% off list price (depending how much tax you pay) and you can spread the remainder interest free over 12 months. I live about 20 miles from my work place (train journey involved as I said) and I am going to try the whole run when the weather picks up. At the moment I am saving £3 per day on the bus fares at either end of my train journey - this just about covers my monthly repayments under the CycleScheme. If I can manage the full trip (no train) then my saving will be £12 a day and I'm quids in, as they say!! Happy days and the Dude abides!
I have been looking for a folding electric bike for ages and was struggling to make a decision. I was lucky enough to come across electric-bike-store.co.uk from searching online. I found the website very informative and really liked the look of the Volt Metro. I called up the shop and spoke to one of the staff who was extremely helpful in answering all my questions and I went ahead and purchased two Metros, one for myself and one for my wife. Overall it was a very pleasant shopping experience and I'm very happy with my decision.
I bought two Volt electric bikes for myself and my wife about six months ago. I don't normally write reviews but we get so many people asking about them and they really have been great so here goes!
I bought a Volt Alpine (mountain bike) for myself and Volt Metro (folding bike) for my wife. Before purchasing we'd spoken to and visited a lot of shops however without a doubt the guys at the Electric Bike Store were the best and most helpful. They offered good advice and really knew what they were talking about.
Price wise the bikes are good value considering that you get a two year warranty and that they use all the latest technology such as Lithium Polymer batteries. We found that most other manufacturers were using older technology and trying to pass it off as new. What we didn't realise until we did our research how important it is to have the motor in the rear wheel and not in the front wheel. Like the guys in the shop said 'have you ever seen a front wheel drive motorbike?'. Also it's not until you try a bike with the battery fitted on the rear pannier that you realise that the weight distribution on the bike is all wrong - this is not a problem on the Volt bikes as the battery is fitted onto the bike frame directly under your seat.
Ride wise the bikes have been excellent. Even though the weather hasn't been great over the past six months we've still managed to clock up almost 700 miles. Incredible considering we never used to do more than a couple of short rides a year on our old push bikes. The bikes are easy to control and the pedal assistance is easy to operate. Also the fact that they have a thumb throttle is a god send. When we bought the bikes we didn't think we'd ever use it but reality is we use it all the time for that little burst of extra power when you're going up a steep hill!
To conclude, I couldn't recommend the Volt bikes highly enough. They're well built, use the latest technology, the guys in the Electric Bike Store are great to deal with and if you want to guarantee getting out on your bike and feel healthier and fitter....get an electric bike.
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