Reply from Electric Bike-store
[REPLY]
- Reviews (15)
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- Gill Stacey
- 1 Review
Best money I have ever spent.
My friends and I cycle regularly and I have some difficulty breathing on regular bikes (a medical condition) so my friend decided to research electric bikes and off we went to The Bike Store at London Bridge. When my friend emailed, Lyle responded immediately by offering a test run. The service we received from Lyle was quite special. He was patient (we're a couple of old duffers to be honest!), he explained the different types of bikes, how they work etc. Off we all went and I think within one minute I knew I would buy it - it's fabulous. Better still The Bike Store provide interest free credit for those who want it so I decided to take advantage of that also - brilliant offer. And it gets better because Lyle himself delivered the bike to my home and took me through the workings of the bike yet again. For those of you not familiar with an electric bike, it's fantastic in that it is has 8 manual gears plus 5 gears on the battery so you can put in as much effort (or not) as required. It's also a fold away bike which fits into the car boot. This bike is perfect for anyone with health/medical issues especially if you want to ride and even if you haven't it's still fantastic fun. The Bike Store is the place to go. One of my best decisions ever. I cannot wait for the sun to shine so I can travel miles on my bike without my friends moaning at me for lagging behind - I shall be flying past them! As I said, best money I have ever spent. Thank you Lyle and The Bike Shop. Oh! and Piers made the credit arrangement so simple. Gill
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- David Mogridge
- 3 Reviews
Excellent bike and superb service!
Bought a Volt Alpine mountain bike about a month ago and would totally recommend one to anyone. I’ve been using it on the trails through the forest around where I live near Epping and it’s performance is great. It also looks great!
Although my mates were giving me a bit of a hard time about getting an electric bike as I’m only 39 it’s funny how they all seem to be thinking about getting one now! They really do change your thinking about bikes and definitely make you want to get on your bike far more as well as making the whole biking experience great fun.
Dealt with Lyle in the shop and he was great. He went through in detail how the electrics and the motor work as well as how the bike has been designed. He certainly knows his stuff and was able to answer all the questions I had.
Overall I totally recommend Volt and the service you get.....great bikes!
- Dave
- 1 Review
Think "John Lewis", but for electric bikes!
You know when you deal with a company or a shop and things just feel "right"? You feel as though you are in safe hands and there's that elusive (these days) feeling of trust? Well, that is my overall impression of dealing with The Electric Bike Store. You're left with the wistful thought of "why can't all companies be as good as this?"
I purchased a Volt Metro Folding Electric Bike about 2 months ago from The Electric Bike Store. I actually purchased it through the Government sponsored CycleScheme program, whereby employers can offer their employees what amounts to a tax-free, interest-free loan in order to purchase a bicycle - Google it and have a look, it's a really good scheme. The Electric Bike Store is one of the shops registered with the Scheme and they helped make the whole process really simple.
Once the purchase had gone through, Lyle (very nice man!) at The Electric Bike Store arranged to have my bike delivered to a local bike shop for professional assembly and safety checks - this service is included free of charge for those not able to get to the Store in person, which I was really impressed by! So, I picked my bike up from the local shop and had a quick tutorial from the bike mechanic in the shop before riding it home - he actually commented on how well the bike was put together and how impressed he was by the quality of the components. The tutorial, it turned out, was superfluous as the bike is really, really easy to ride and control. If you can ride a standard pedal bicycle and push a couple of buttons then you're laughing. The controls and LCD display are "Apple intuitive" - no you don't get a free iPhone with the bike! - just to say that there really is no need to read any instructions to get you started and riding. In my opinion, any piece of technology that requires you to read a manual before using it, just hasn't been designed right. This bike HAS been designed right and therefore could be operated by a Luddite technophobe born in the Dark Ages (mangled historical timelines, but you know what I mean). Everything about the bike just works - simply, efficiently, effectively and with no fuss. Indeed, the whole "personality" of the bike just whispers understated cool - I got the black one 'natch! This is the bike James Bond will be riding when all the oil runs out and his Aston Martin is rusting away for lack of fuel. And this is a FOLDING bike we're talking about here - usually about as cool as Noel Edmunds in a sauna! I am seriously considering getting the Volt Alpine Electric Mountain Bike for the weekends, as this looks űbercool on their t'nterwebsite!
As I said, I have had the bike for almost 2 months now and commute to and from work on it most days. This consists of a half mile ride to my local rail station and an approx. 2 mile ride at the other end to work. Riding the bike is a dream! You have five assist level settings (up/down buttons mentioned above) and an independent thumb throttle control next to the left hand grip. So having set your assist level, get on the bike and just start to pedal. After a couple of revolutions of the cranks the electric motor kicks in and you literally feel (and look) like you're Lance Armstrong - no, not shamefaced with shrivelled testicles, but effortlessly zooming away from traffic lights etc. You do have to put up with the dirty looks from "real" cyclists as you cruise past them, their faces red and legs furiously pumping, but who cares? I'm just happy I'm not going to arrive at work and inflict dripping armpits and 'cycle stink' on my colleagues all day! The no-pedalling-required throttle is also very slick. Fancy a rest from pushing those pedals? Just let the bike freewheel whilst rotating the thumb throttle and see the jaws of pedestrians drop as you defy the laws of physics by actually speeding up when you stop pedalling!
Definitely one of the best purchases I have ever made! What more can I say? Buy one of these bikes from the very nice (and very knowledgeable) people at The Electric Bike Store and you wont regret it! Use CycleScheme if you can - it works out about 30% off list price (depending how much tax you pay) and you can spread the remainder interest free over 12 months. I live about 20 miles from my work place (train journey involved as I said) and I am going to try the whole run when the weather picks up. At the moment I am saving £3 per day on the bus fares at either end of my train journey - this just about covers my monthly repayments under the CycleScheme. If I can manage the full trip (no train) then my saving will be £12 a day and I'm quids in, as they say!! Happy days and the Dude abides!
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- Tom Croft
- 1 Review
A TOP NOTCH BIKE!!
Recently bought a volt metro from the electric bike store, really happy with the bike and the service.
Pleasure to deal with!
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- Arthur Phillips
- 1 Review
Excellent product, great price
I have been looking for a folding electric bike for ages and was struggling to make a decision. I was lucky enough to come across electric-bike-store.co.uk from searching online. I found the website very informative and really liked the look of the Volt Metro. I called up the shop and spoke to one of the staff who was extremely helpful in answering all my questions and I went ahead and purchased two Metros, one for myself and one for my wife. Overall it was a very pleasant shopping experience and I'm very happy with my decision.
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- Robert How
- London, GB
- 1 Review
Great service!
Spent a lot of time trying loads of different brands and the Volt Pulse was by far the best. It rides really smoothly and is not as heavy as the others. Everything on the bike is high spec and it looks great too. Thanks
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- Tom Jepson
- London, GB
- 1 Review
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- James Goldsworthy
- 1 Review
Excellent bikes - one of my best ever purchases!
I bought two Volt electric bikes for myself and my wife about six months ago. I don't normally write reviews but we get so many people asking about them and they really have been great so here goes!
I bought a Volt Alpine (mountain bike) for myself and Volt Metro (folding bike) for my wife. Before purchasing we'd spoken to and visited a lot of shops however without a doubt the guys at the Electric Bike Store were the best and most helpful. They offered good advice and really knew what they were talking about.
Price wise the bikes are good value considering that you get a two year warranty and that they use all the latest technology such as Lithium Polymer batteries. We found that most other manufacturers were using older technology and trying to pass it off as new. What we didn't realise until we did our research how important it is to have the motor in the rear wheel and not in the front wheel. Like the guys in the shop said 'have you ever seen a front wheel drive motorbike?'. Also it's not until you try a bike with the battery fitted on the rear pannier that you realise that the weight distribution on the bike is all wrong - this is not a problem on the Volt bikes as the battery is fitted onto the bike frame directly under your seat.
Ride wise the bikes have been excellent. Even though the weather hasn't been great over the past six months we've still managed to clock up almost 700 miles. Incredible considering we never used to do more than a couple of short rides a year on our old push bikes. The bikes are easy to control and the pedal assistance is easy to operate. Also the fact that they have a thumb throttle is a god send. When we bought the bikes we didn't think we'd ever use it but reality is we use it all the time for that little burst of extra power when you're going up a steep hill!
To conclude, I couldn't recommend the Volt bikes highly enough. They're well built, use the latest technology, the guys in the Electric Bike Store are great to deal with and if you want to guarantee getting out on your bike and feel healthier and fitter....get an electric bike.
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- Jamie Heffron
- 1 Review
Great job Electric Bike Store
Love my new Volt Alpine and I'm very happy with the service I received from the guys at Electric Bike Store. They answered all my question and I was able to test one of the bikes out before I decided to buy it. The power of the motor is really impressive and I can't get over how much fun I'm having using it. Thanks again.
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- Marius Hansen
- London, GB
- 1 Review
Love my new folding electric bike!
Recently bought a VOLT Metro. So far I've used it everyday to commute to work. This is the best purchase I've made in a long time. Thank you very much electric bike store. Great service!
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- Matthew Flynn
- High Wycombe, GB
- 1 Review
Awesome Bike!
Looked at loads of electric bikes, then chose the Volt Alpine Mountain Bike from these guys.I've really put this bike through some pretty tough riding which I genuinely didn't think it would handle, but it's outperformed my expectations and this is why I'm writing the review. They said in the shop it was one of the best electric bikes available.. and they weren't wrong. The staff at electric bike store were very helpful and you can test-ride the bikes at their store on London Bridge.
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- Hamza Eatwell
- London, GB
- 1 Review
Over the moon with my Volt Pulse.
Love my new Pulse, bought it last week from the Electric Bike Store. I used to get the train to work and spent over £200 a month on tickets. This bike will pay for itself in under a year! Love it.
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- Christopher Hefferin
- Poole, GB
- 1 Review
Outstanding customer service.
I live on the south coast and ordered my Volt Pulse online on a Saturday of a bank holiday weekend. I had a call later that day from Electric Bike Store confirming my order. They then arranged delivery to a local bike dealer near to me so that my bike would be fully assembled and checked out prior to me taking delivery. Considering it was a bank holiday weekend I was still able to collect my bike on the Thursday whichI thought was outstanding. Electric Bike Store kept me informed all the way through the process and then phoned me once I have taken reciept of my bike to confirm all was okay with the bike and to advise on how to get the best from my new bike.
I woud whole heartedly recomend Electric Bike Store to any current or would be electric bike riders. Other stores could learn a thing or two on customer service from Electric Bike Store.
- Chris
- 1 Review
OUTSTANDING
Just had a bike delivered in Cornwall. Excellent company, a pleasure to do business with. Love my Volt Pulse, it is by far the best looking hybrid electric bike I have seen (and I've looked at a lot!) It also performs above and beyond what I expected and tackles the Cornish hills and cycle paths with ease. Electric Bike-store what can I say ? I did a lot of research before buying and and spoke to a lot of stores and these guys stood head and shoulders above anyone else. High recommend both product and Store you will not regret it.
- Rich Bunce
- Leeds, GB
- 2 Reviews
Great Bike, Great service
Just rode my new Volt pulse electric bike home and very happy. I tried a lot of different bikes before this one, many seemed not as robust and as smooth as this one. You guys clearly know your stuff and were very helpful so thanks!
