The summary above says it all, really!
Needing a hand dryer for Church searched the internet. I was attracted to Electrics Deal Direct as they appeared the cheapest. There was a facility to pay by Debit card or BACS. This appealed to me as it is difficult to have other cards for a charity account at the bank. James gave me the necessary details so that I could make payment by Bacs.
Delevery was the following day as promised. Service was excellent and professional.
Would recommend the company from the service experienced. Well done James.
Having made my choice on the extractor fan I wanted to purchase I did the normal thing and started to search the web for the best price,I came across these guys and placed my order. I had a phone call the following morning from James because I hadn't made a payment. The item was delivered the following day. Great service
The service was second to none. Even though I made a mess of the online payment it was quickly sorted out and from ordering to delivery was less than 24 hours. Add to that, the product I was buying was cheaper by a huge amount than any other online retailer, including auction sites. In future when I am looking for electrical goods, this will be my first stop, and I will certainly be recommending them to my friends. If I could give more than 5 stars I would.
Searched the web and came across electrical deals direct. Found the part I wanted and placed my order before 12 o'clock . Have recently had dealings with another company that I paid for next day delivery part came 3 weeks later. My order came next day before 11 o'clock even though website stated upto 2 working days. Excellent service and would definitely use again and recommend .
I ordered an expensive kitchen tap. Kitchen and Bathroom Warehouse offered a great discount. I ordered, and the goods arrived promptly. There was one part missing. I emailled the company - they tracked it down same day to a mistake from their supplier, and within 48 hours I had the missing part. Making mistakes is human; sorting them out efficiently is what counts. Full marks
Kitchen and Bathroom Warehouse is run by the same people as Electrical Deals Direct, and they get my vote for price and service.
Electricals Deals Direct were outstanding - ordered a Taptile kit on the Sunday and it was despatched on the Monday and arrived Wednesday - They were also the best price by far on the web. No hesitation in recommending them and they also follow up to ensure you are happy with the service. Seem to be a small business that goes out of their way unlike the large companies. Mark Felton
We trawled the internet and found our Taptile product cheaper with Electrical deals Direct than anywhere else.
We telephoned them to ensure the product was in stock. They were very helpful and answered several product questions too. When I asked for dimensions they called the manufacturer to double check and then telephoned me back within several minutes.
The order was then placed online and the product was delivered 48 hrs later.
I will definitely use this company again and wouldn't hesitate to recommend them.
Very high quality dimmable LED downlights, which were easy to fit and which rotate in their fittings and tilt by about 20 degrees, so you can shine them into particular areas of the room: eg, two tilted inwards together to focus on one table for playing cards, but usually just pointing down to give a good even light across the room.
Delivery was very fast - excellent service all round.
The lights are expensive, but seem very well made, and should last 30 years or so.... (75,000 hours lifetime is 8.5 years if they stayed on the whole time, so it will be over 30 years if they're on 6 hours a day on average) and of course they cost hardly anything to run (6 downlights for a fairly big room, just 42 Watts in all: which is 0.6p per hour for all of them on full).
We found just the tap we wanted a Zip Hot Water tap for boiling water, with Electrical Deals Direct. The site was easy to navigate and the speed of the delivery was amazing.
Far and away the best online company I have dealt with. The follow up and the precise delivery time was exceptional. We have just returned from Australia where we have lived for 25 years. We purchased a property and have spent the last few weeks renovating it. Most of our purchases have been online, but this was the BEST PRICE and the BEST COMPANY we have had the pleasure of dealing with.
They offered a great price as well as a guaranteed delivery slot. There were problems with the manufacturer stock availability which I felt they tried very hard to overcome. Will definitely use again.
I looked online for a condensation vent found Electrical deals Direct the description of the item was easy to navigate and the vent axia valve was Delivered within 36 hours overhall highly recommend the
Electrical Direct website and products.
I ordered a Quooker hot water tap and was very impressed with both the whole process of ordering on-line and the speedy delivery. The tap arrived exactly within the hour indicated via an email from the company and took just a couple of days from placing the order to receipt of the product.
Web site easy to use, plenty of info. Once item was ordered, E mails were sent with confirmation of order , delivery date and time (very fast service) which were spot on. Overall experience very very good nice to find a service these days of such quality.
Cheapest deal I could find for a Quooker. EDD dispatched item as soon as possible and kept me informed with options to change delivery date.
First class service and fantastic price
Read your delivery on Quooker tap said 7 day delivery.What a surprise to get email from you saying delivery tomorrow,brilliant,got it ,got it installed.No problems.Email saying time slot arrived in that time.What can you say ,wish more companies were this good.
I needed to call the firm to discuss the product I was purchasing - I found both James and Jo Extremely helpful. The product was delivered directly from the manufacturer by courier.
Electrical Deals Direct sell good quality brands & give excellent service.
Having ordered the same product previously and still being the most competitive, I ordered again. Unfortunately the wrong part arrived. However, this was dealt with efficiently and effectively. The error was actually with a 3rd party supplier. Will definitely use again!
ordered online. email confirmation. A text to advise when it was going to be delivered. Goods signed for and ready to use. Fab!
I order items on the internet on pretty much a daily basis - both for work and home.
Seldom do you get this type of service.
Worth ringing them up, too.
I ordered some Biodrier hand dryers for a project which arrived the following day as promised.
Well done, Electrical Deals Direct - fabulous work!
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