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Electrical Deals Direct reviews

Excellent
9.8 out of 10

139 Trustpilot review(s)
Most recent review
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  • Reviews (139)
www.electricaldealsdirect.co.uk
www.electricaldealsdirect.co.uk

Review by confirmed purchaser

An Excellent efficient professional Service.

Needing a hand dryer for Church searched the internet. I was attracted to Electrics Deal Direct as they appeared the cheapest. There was a facility to pay by Debit card or BACS. This appealed to me as it is difficult to have other cards for a charity account at the bank. James gave me the necessary details so that I could make payment by Bacs.
Delevery was the following day as promised. Service was excellent and professional.
Would recommend the company from the service experienced. Well done James.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

First class service at the right price.

Having made my choice on the extractor fan I wanted to purchase I did the normal thing and started to search the web for the best price,I came across these guys and placed my order. I had a phone call the following morning from James because I hadn't made a payment. The item was delivered the following day. Great service

Many Thanks

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Fast reliable service at competitive prices

Fast reliable service at competitive prices

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

good service and nice people

Good service.
Rung to find out status of order and they where very polite and helpful

Would defiantly use them again

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Absolutely fantastic!

The service was second to none. Even though I made a mess of the online payment it was quickly sorted out and from ordering to delivery was less than 24 hours. Add to that, the product I was buying was cheaper by a huge amount than any other online retailer, including auction sites. In future when I am looking for electrical goods, this will be my first stop, and I will certainly be recommending them to my friends. If I could give more than 5 stars I would.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Fast efficient service would use again and recommend to others

Searched the web and came across electrical deals direct. Found the part I wanted and placed my order before 12 o'clock . Have recently had dealings with another company that I paid for next day delivery part came 3 weeks later. My order came next day before 11 o'clock even though website stated upto 2 working days. Excellent service and would definitely use again and recommend .

www.electricaldealsdirect.co.uk

Kitchen and Bathroom Warehouse - Brilliant Service and great price

I ordered an expensive kitchen tap. Kitchen and Bathroom Warehouse offered a great discount. I ordered, and the goods arrived promptly. There was one part missing. I emailled the company - they tracked it down same day to a mistake from their supplier, and within 48 hours I had the missing part. Making mistakes is human; sorting them out efficiently is what counts. Full marks

Kitchen and Bathroom Warehouse is run by the same people as Electrical Deals Direct, and they get my vote for price and service.

Jeremy

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Top Class Service and Prices.

I regularly buy items on line, but this experience topped them all.
Best price, in stock, fast delivery.
A1 service all the way.
Not one fault.
Brilliant.
Fab.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Superb Service - 6 stars if I could...

Electricals Deals Direct were outstanding - ordered a Taptile kit on the Sunday and it was despatched on the Monday and arrived Wednesday - They were also the best price by far on the web. No hesitation in recommending them and they also follow up to ensure you are happy with the service. Seem to be a small business that goes out of their way unlike the large companies. Mark Felton

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

under promised over performed....

Website easy to use, was able to specify delivery address different to invoice address. Was delivered quickly. Not yet been fitted and tested because bathroom is going in first.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Superfast delivery. Excellent service. Great value for money- cheapest price found on the internet.

We trawled the internet and found our Taptile product cheaper with Electrical deals Direct than anywhere else.

We telephoned them to ensure the product was in stock. They were very helpful and answered several product questions too. When I asked for dimensions they called the manufacturer to double check and then telephoned me back within several minutes.

The order was then placed online and the product was delivered 48 hrs later.
I will definitely use this company again and wouldn't hesitate to recommend them.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Very prompt

Service good received driers on saturday didnt expect them until monday

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Excellent service and top quality LED downlights

Very high quality dimmable LED downlights, which were easy to fit and which rotate in their fittings and tilt by about 20 degrees, so you can shine them into particular areas of the room: eg, two tilted inwards together to focus on one table for playing cards, but usually just pointing down to give a good even light across the room.
Delivery was very fast - excellent service all round.
The lights are expensive, but seem very well made, and should last 30 years or so.... (75,000 hours lifetime is 8.5 years if they stayed on the whole time, so it will be over 30 years if they're on 6 hours a day on average) and of course they cost hardly anything to run (6 downlights for a fairly big room, just 42 Watts in all: which is 0.6p per hour for all of them on full).

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Hassle free service

Straight forward and hassle free from order to delivery. Excellent delivery service. I was given a delivery time within an hour time slot & it arrived, beautifully packaged, bang on time.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Hot Price on Hot Tap

We found just the tap we wanted a Zip Hot Water tap for boiling water, with Electrical Deals Direct. The site was easy to navigate and the speed of the delivery was amazing.

Far and away the best online company I have dealt with. The follow up and the precise delivery time was exceptional. We have just returned from Australia where we have lived for 25 years. We purchased a property and have spent the last few weeks renovating it. Most of our purchases have been online, but this was the BEST PRICE and the BEST COMPANY we have had the pleasure of dealing with.
Thank You.

Reply from www.electricaldealsdirect.co.uk

What a super glowing report, Ian - it makes 'going the extra mile' all the more worthwhile.
We hope you're happy with your Hydrotap.
Many thanks again for your business and have a great Christmas in your new home.
Best regards,
James and the team at Direct UK Deals Ltd.
www.electricaldealsdirect.co.uk

Review by confirmed purchaser

First class customer service.

Highly recommend, very easy purchase and customer service excellent. will certainly use them again .

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

On Tap!

"Flowing" with compliments for the 1st class service received from the ease of ordering through to the punctual delivery, thank you, it was pleasure to do business with you,

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Excellent service at best price

1 hour delivery time slot ordered on a friday delivered monday 5 minutes into time slot texted in the morning.

Great price best on net

Say no more

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

A good service delivered on time, thanks.

Ordered quooker tap on Sunday, and it arrived
On Tuesday lunch time as per confirmation.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Fast and responsive customer service

They offered a great price as well as a guaranteed delivery slot. There were problems with the manufacturer stock availability which I felt they tried very hard to overcome. Will definitely use again.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Stress free simple ordering

I looked online for a condensation vent found Electrical deals Direct the description of the item was easy to navigate and the vent axia valve was Delivered within 36 hours overhall highly recommend the
Electrical Direct website and products.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Good price and fast delivery. Thanks

I bought a Vent Axia silent fan. All has gone well
+ I got a very keen price
+ it arriivwd onsite in 48 hours
+ the fan itself is great.

Richard

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

HIGHLY RECOMMENDED

Great service

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Excellent service and prompt delivery.

I ordered a Quooker hot water tap and was very impressed with both the whole process of ordering on-line and the speedy delivery. The tap arrived exactly within the hour indicated via an email from the company and took just a couple of days from placing the order to receipt of the product.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Excellent Service

Web site easy to use, plenty of info. Once item was ordered, E mails were sent with confirmation of order , delivery date and time (very fast service) which were spot on. Overall experience very very good nice to find a service these days of such quality.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

excellent service

very easy and quick delivery.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Electrical Deals Direct are cool, Quooker is hot!

Cheapest deal I could find for a Quooker. EDD dispatched item as soon as possible and kept me informed with options to change delivery date.
First class service and fantastic price


Thank you

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Did exactley as you said you would in your Advertising,Fantastic,quick service,thank you.

Read your delivery on Quooker tap said 7 day delivery.What a surprise to get email from you saying delivery tomorrow,brilliant,got it ,got it installed.No problems.Email saying time slot arrived in that time.What can you say ,wish more companies were this good.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Good price, good and friendly service, good end result

I needed to call the firm to discuss the product I was purchasing - I found both James and Jo Extremely helpful. The product was delivered directly from the manufacturer by courier.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

quick delivery-great product!

the product was just what i wanted. great value too. delivery was not only fast but gave me a 1 hour slot in which it would be delivered. def do business again!

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

You Get Excellent Service When Buying From Electrical Deals Direct

Electrical Deals Direct sell good quality brands & give excellent service.

www.electricaldealsdirect.co.uk

Second time unlucky but the day is saved!

Having ordered the same product previously and still being the most competitive, I ordered again. Unfortunately the wrong part arrived. However, this was dealt with efficiently and effectively. The error was actually with a 3rd party supplier. Will definitely use again!

Reply from www.electricaldealsdirect.co.uk

Many thanks for your review, Richard.
We hate it when things go wrong, but love putting them right!
We're glad we've managed to resolve this.
Best regards,
The Customer Service Team at Electrical Deals Direct.
www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Outstandingly efficient. What more could you ask for?

ordered online. email confirmation. A text to advise when it was going to be delivered. Goods signed for and ready to use. Fab!

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

5 star service

Only ever ordered light bulbs from this company In bulk . They come well packaged , priced well and delivered the next day.
Can't ask more really!

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

quick and competetive

Good price, easy to order and came on time.
Thanks.

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Electric Service

Impressively quick service and very helpful 1 hour slot for delivery

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

Spot on! Couldn't find a single fault or issue.

I order items on the internet on pretty much a daily basis - both for work and home.
Seldom do you get this type of service.
Worth ringing them up, too.
I ordered some Biodrier hand dryers for a project which arrived the following day as promised.
Well done, Electrical Deals Direct - fabulous work!

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

The best service and delivery...ever!

Easy to order, text next day with one hour delivery slot,delivered exactly on time. I wish every company gave this type of service.
Thanks guys!

www.electricaldealsdirect.co.uk

Review by confirmed purchaser

I got exactly what i wanted

it was my first order with you and you delivered exactly what i ordered.

thanks

Tony