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electrical discount uk reviews

Good
7.5 out of 10

23 Trustpilot review(s)
Most recent review
Review company
  • Reviews (23)
Electricaldiscountuk

stay AWAY!!!

These people do not know how to run a business and stock up items early when you know they are running out. I wanted a Washing machine and ordered the samsung 9kg from here. first i was hesitant because I read the reviews and they were pretty negative, but I read the washing machine reviews, and they were positive, so I went for it. I gave the order and got a phone call that they ran out (it was not stated on the website throughout the time) and they are ordering new ones from the manufacturer, it will take a week. I though thats fine I can wait that long. It was 1 week and no one came, so i called them and they said, we call you when it comes and arrange a delivery to your convenience, it may come next week. I thought OK I can hold on to one more week,. Still no phone call and we had piles of clothes to wash. My mum was saying call them and see how long its going to take (she was hand washing clothes). I thought we can give them a bit more time because I can be too nice, its Now 1 Month...And still nothing despite them saying Service: 3-10 Days Delivery. I called and a european guy did that understanding talk, and said if it doesn't come by next week, cancel the order.....Forget that, they took 1 month and still hav't given us our washing machine; they never stocked the item before hand when they know there are offers. They don't know how to run a business!!!!! Stay Away especially when they tell you 'we are ordering the item.'

Electricaldiscountuk


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Electricaldiscountuk

Shocking. Just shcoking

This company are the pits. I purchased an new LG TV from them. The delivery guy could only do one day and even then they couldn't tell you what time (between 7am and 7pm... very handy for anyone who doesn't work)

Provide faulty goods then back it up with Terrible service, threats lies and general all around rudeness.
If you don't want to get ripped off as I have then I advise you to please AVOID this company.

What's worse is they then claim they can help you and just lie again. Just possible the worst company I have ever dealt with.
I caught them out on a lie and they got aggressive and hang up on me and then said I was to blame!

I am now having to go to my Credit Card company to get a refund.

Jacob Jackson found this review useful

Electricaldiscountuk

Review by confirmed purchaser

Impressive, Speedy Company

I am very pleased, you had what I wanted at the price I was happy to pay and you delivered it in 3 days.
It was a fridge freezer, my old one had broken down and life was aweful without it.
Your company came up trumps, I will use you again if possible.
Thanks

Electricaldiscountuk

Review by confirmed purchaser

A great company to do business with.

The web site was user friendly, the product was in stock and delivered to my home on time two days later. A very efficient operation and I would use them again and recommend them to friends and family.

Electricaldiscountuk

Review by confirmed purchaser

Washing Machine purchased very good unit

Company very good, followed up our order with a phone call to say approximately when Washing Machine would be delivered by their carriers. I was expecting a phone call from the carriers to say which day it was going to be delivered but ended up ringing them to find it was already on the van and being delivered that day. Luckily I was at home and able to wait in for it.

Electricaldiscountuk

Review by confirmed purchaser

Outstanding service very impressed

From ordering on-line to delivery very impressed with the service
thank you

Electricaldiscountuk

Found the TV I wanted and gave me the best deal

I'd purchased from these guys before and decided to use them again, however they were more expensive than Comet. Rang them up and they not only matched the price but delivered it for me next day...just in time for the new football season :)

Electricaldiscountuk

Review by confirmed purchaser

Buying the fridge was easy and cool!

The purchase was dead easy. From website to delivery went without a hitch. Would buy from them again in an instant!

Electricaldiscountuk

Review by confirmed purchaser

Great price, great service, flexible delivery.

Ordered a 60" Sharp LED TV at a great price. Phoned to change delivery options, customer service was polite and informed, delivery dates were flexible, and the delivery itself was spot on.
Will definitely check their website first for future electronic purchases, and wouldn't hesitate to recommend to anyone.

Electricaldiscountuk

Review by confirmed purchaser

Excellent Service

Washing Machine ordered late tuesday and arrived today thursday highly recommended and will use again in the future.

Electricaldiscountuk

Review by confirmed purchaser

rocky start very swiftly resolved - thanks!

I ordered a small freezer and after a lot of false starts and promises of delivery then changes then more promises it finally arrived - damaged. However the company were brilliant in sorting out the problem and the replacement arrived much quicker than expected and in perfect condition.

Electricaldiscountuk

Review by confirmed purchaser

As good as you can get!

Very efficient and good experience buying online. Kept us informed about delivery. This company has made a big effort to do everything right, and it works. Thankyou to them.

Electricaldiscountuk

Review by confirmed purchaser

Home on the Range

I've just bought a Stoves range cooker from Electrical Discounts. It was great value, delivered when they said it would be, beautifully packed and looks amazing in my new kitchen. I'd definitely recommend them!

Electricaldiscountuk

Review by confirmed purchaser

An quick and easy transaction at a good price

The product was a good price and ordering on the web site was quick and easy. The item was dispatched promptly and the courier gave me a call about 1/2 hr before arrival. He was careful handling the item and put the package where I indicated. On examination there was no damage and the product was in perfect condition. Overall it was an excellent service and I was very pleased.

Electricaldiscountuk

Review by confirmed purchaser

Speedy prompt delivery

My new fridge was delivered within 48 hrs of placing the order. For some reason, deliveries to me usually arrive at the tail end of the day, but my fridge (and delivery man) were waiting on the doorstep at 0655am! At least I didn't spend the whole day waiting in.

The fridge was a good price, and roomer than the old one.

Electricaldiscountuk

Review by confirmed purchaser

Excellent service.

Excellent customer service. Item arrived on time and in good condition.

Electricaldiscountuk

Review by confirmed purchaser

Great Service

What a lovely company to do business with. From start to finish every was just right. Nice touch, an email the day before with the delivery drivers name & number. Arrived with the hour I was told.

Electricaldiscountuk

Review by confirmed purchaser

great service

brill company to deal with great communication and £50 cheaper than leading retailers and bonus free delivery

Electricaldiscountuk

Review by confirmed purchaser

Good value, great service and fast delivery

great selection of goods at good value prices with a fast and free delivery service and an excellent customer service. wouldn't hesitate to use them again

Electricaldiscountuk

Review by confirmed purchaser

Does was it says on the tin

Hey I bought a dishwasher I wanted for the best price any where. I called electrical discount to ask a question about the dishwasher , it was answered and the gentleman on the line told me when the delivery was expected. I ordered it on line got a discount and it was delivered when promised. I have told my friends about electrical discount and I will use them in the future without hesitation . Thank you E.D.

Electricaldiscountuk

New Samsung LED TV

I ordered my new LED TV from there eBay store on Sunday 19/08/12, delivery was estimate to be 3 to 5 working days, I received my item on Wednesday 22/08/12 with Parcel Force.

The TV is epic and nice quick delivery.

Thank you.

Electricaldiscountuk

Electrical Discount Let down by their carrier "Yodel"

Unfortunately phoning in to report a failed delivery by Yodel despite their www showing as delivered, did not get the primised return call.

Neither did Yodel who were Home Delivery Service previously bother to respond to v/mails or e mails sent regards their fraudulent driver.