Never having heard of Electrocentre Ltd before, I was a bit dubious about ordering from them, but their price for the washing machine I wanted was so much better than everywhere else, I decided to go for it. Order confirmed at 10:00am and by 4pm the same day I had received a phonecall to inform me that my washing machine would be delivered the NEXT DAY - wasn't expecting that!
As promised, the driver called me when they were about an hour away (allowing me to go and do some shopping in the morning rather than waiting in all day), he turned up, delivered and unpacked the new machine and would have taken the old one away if I hadn't already got rid of it.
All-in-all, great service at great prices. I can't recommend them highly enough.
My nephew had bought a washer which I was impressed with and he told me about this site. My current washing machine has given up, so I had a look at Electrocentre site. I must admit I was still very dubious as you hear all sorts of stories about on line purchases and I had never bought anything electrical online before. I read reviews but still wasn't 100% convinced!! But after comparing comparing prices I decided to take the plunge and I couldn't wish for a better service! They kept me informed,and the delivery was really quick. I would defiantly recommend using this site and would purchase again from them.
I'd definitely recommend Electrocentre to anyone! Saved £80 on my new Samsung fridge/freezer versus anywhere else I could find online and also received next day delivery despite not even really needing it! The deliver driver kept me fully informed of where my goods were and what time they would arrive. Upon arrival they quickly unloaded the item, placed it in my kitchen, unwrapped it for me and took a photo for their records to prove there was no damage. All in all, a great shopping experience. I'll certainly be checking them out for any electricals I need in the future.
After reading a review on the WHICH website I decided on a Bosch washing machine and the Electrocentre was the cheapest place to buy it, They delivered on the day I asked and removed my old appliance at no extra cost. Great care was placed on the care of delivery and not to damage anything
This was my first purchase and I was a little unsure if to buy or not. The price was the cheapest around with free delivery.
So I went ahead and purchased my washer. So glad I did, the order placed and the delivery was made within 3 days. The driver rang to say I was the next delivery so I had time to leave work. They brought the washer in, unpacked and checked it with me. I could no have asked for a better delivery. I would definately buy again and would recommend them to family and friends.
From ordering to delivery,I cannot fault this trader. I found washing machine I'd been looking for at very reasonable price & big plus was no delivery charge. Communication was A+. Prompt delivery with well mannered & efficient own delivery men. Cannot comment on efficiency of item as we're having new kitchen fitted so machine not in situ. Electrics all working & exterior perfect,if it performs as well as my friends who has same model,I'll be very happy. I would highly recommend electrocentre & will certainly use them again.
I ordered my washer at 4.45pm Monday evening, got a reply at 5.10pm to say it was on it's way, then got another e-mail at 6pm to say it was being delivered on Tuesday, the next day and that was at no extra charge. What else can you say, apart from recommending them to everyone.
Looked good and guy delivering too pictures, we don't know whether the front right foot was already pushed in or whether they did it bringing it through the door. Machine however works a treat now we have levelled it and the delivery was as promised - next day - although it took a bit of work to discover they delver by geographical area. However it was FREE delivery and it could have been rearranged.
The price was definitely the lowest, which meant it was really without cost to get the old machine taken away. Thank you.
Decided to give this company a go after reading good reviews about them.
Was not disappointed. Service and price
excellent, free delivery with friendly, polite and helpful delivery guys. Good communication regarding delivery. Will use again.
We got a £110 off on the Samsung 37 inch tv model we were looking for - way better than all other places I searched. Found electrocentre quite far down the list in a Google search - glad I continued to check! Delivery was very fast, came next day, no problems at all. Loved it, will come again.
I ordered a Bosch Washing Machine on Thursday early afternoon and I expected delivery the following week. Much to my surprise I received a call from Electrocentre 3 hours later informing me that the delivery would be on Friday morning and that the driver would phone me beforehand advising me of the approx time of arrival of he machine. He contacted me at 09.30 hrs a.m. and the delivery was 30. minutes later. The delivery men took the old machine away and left the new one in my kitchen. Everything went like clock work and I am extremely happy with my purchase and the
professional manner Electrocentre handled my order. THANK YOU from a very satisfied customer.
Really pleased with the Bosch dishwasher I have ordered -from Electro centre Ltd.
Great quality machine. A fantastic price and much cheaper than other online sellers. Offered recycle of my old machine for a reasonable price too. Delivered free, quickly and on time. The delivery guys were helpful and let us know the delivery time.
Yes I would recommend them to my friends too!
if you want the best deal from a honest and trustworty comapny you will have to go a long way to find such a caring comapny
Washing machine ordered on Saturday, I rang on wednesday to be told it would be delivered next day which it was, care though only delivered to ground floor! Lovely delivery man who took old machine away, very polite, and helpful.
Initial web review and previous rating convinced me to place an order, particularly as deliveries withn 2 days seemed possible. Placed the order on a Thursday evening, checked the following Monday to find out that the delivery would only be possible on Wednesday. Very poor - no incentives offered and no alterntives available. Looked to me someone had sat on the order and not processed it at all.
When I finally received delivery date confirmation I was told 9 till 5 but that the driver would ring in advance. Eventually got a call and the driver expected me to be at home within 20 min. That is not necessarily a lot of warning and I requested at least 30min as I had to leave work. After a lot of arguing and being treathend that they would not wait and delivery would be rearranged i got home as quick as I could. That is not the customer service you woudl expect at all. Very dissapointed about the conduct which is letting them down. Once product recieved and connected there have been no issues at all. Unit works well. So overall bad customer service but good product.
On first views I was a little sceptical about buying a tv from here as it was marked as an ex-display model, on seeing this I sent a message asking what condition it was in and got a very honest reply saying it may have some minor scratches and that most ex-display models are generally sold in excellent condition. Thinking long and hard I took the plunge and decided to order the tv at 2pm and recieved a call later that day saying that the tv was being delivered the next day! On the following day at 8am it had arrived (im impressed already) the delivery guys put it where needed and opened it to check it was all fine, tv was in perfect condition with all the protective wrappings on it and was like new without a single scratch on it, i am now the owner of a "like" new tv for less than £200 than any other online store. Thoroughly reccommend and will definitely use the service in future. :)
Found this while pricing a particular Bosch washing machine. The price wasn't too good to be true, but updates on the web about delivery and whether supply was confirmed were lacking so I had to phone a couple of times. Delivery means you have to stay in all day - no nice emails giving some sort of window. When it got here the delivery guys were lovely and brought it right to where I could walk it into position: as a pensioner I really appreciated that!
We have purchased from this company several times over the last few years and would have no hesitation to purchase again. Delivery is always prompt and polite. We have never needed to use any warranty service, but if we do, I trust that that experience will be good too.
The website promised a 2 day delivery which wasn't met. The 4 days it took was not a problem but better communication on expected delivery would have been useful and appreciated.
I recommend this seller and will use them again
Cannot fault this company - I was a little disappointed that my new TV took 3 days to be delivered but that wasn't the company's fault as they did advertise 3 working days delivery (I was just hoping it would come sooner). They are easy to get hold of if you have any queries and respond to emails almost instantly. In my experience, they do what they promise - they are so receptive to helping you that you think they are just saying things to keep you happy but they do actually do what they say the will (so uncommon these days)! Very impressed
This zanussi washing machine is the second article I have purchased in a year the first being a lg 3d smart tv and I can honestly say no one and I repeat no one can match electrocentreltd for superb service at rock bottom prices and first class delivery as I ordered both items and they were delivered up to the north east of England within 24 hours and I can not praise them any higher
Would definately reccomend this place. Was pretty nervous about using someone we'd never heard of but read reviews and decided to give it a go. Mostly because the range oven we ordered was over £100 cheaper than from other places that we'd heard of.
We ordered the oven on a sunday night and it was with us by Tuesday. An amazing turnaround for a hefty sized oven!. The delivery time was a four hour slot which was pretty good for a free delivery and it turned up as promised.
The guys who delivered were in a bit of a hurry but brought the thing carefully through the house and checked for damage (although not very comprehensively). They were polite.
Only slight reservations were that I didn't get email confirmation or receipt. But would definitely use again for electrical goods. When we finally got round ti plumbing the thing in on bank holiday Monday we thought it had a fault and called up the helpline. Though the response was to give the manufacturers details - the person was helpful and I was impressed they had someone available on a bank holiday. (Turned out we were being daft and there was no problem with the oven)
Overall really impressed and its compelled me even to write a review which is rare! Thanks
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