I was very pleased with my purchase but unfortuantly it ceased to work over xmas,all i had to do rectify the problem was send an e-mail and a replacement item was sent within three days...Thank -You Amazon
Electro Supplies gave some useful technical advice before purchase and the uni-directional tie-clip mic works well. Only down side was that they thought it was in stock and hence gave a short delivery time but in fact had to order it in and didn't warn me of the delay.
Ordered a box of ten batteries but sent only one battery! Had to ring up to point out mistake. The guy on the end was courtious enough and promised to send balance which he did. Delivery was a bit slow. Would have been a problem if I needed all ten immediately.
Found them via the internet and ordered immediately as I thought they offered excellent value.. The only issue was their supplier didn't process our order properly although after contacting them it was resolved swifly and they phoned me back to confirm it had been sorted.
I purchased this product and on delivery opened it to find that it was dented but because I was having a party decided to unpack it and use it anyhow, when I turned it on to use it all that happened was the fan ran but no snow no one flake just a lot of noise from the fan, I phoned Electro supplies several times and left messages for someone to phone me back to arrange a replacement or some advise and have not heard anything back, very disappointed.