Ellis Brigham Mountain Sports reviews

Ellis Brigham Mountain Sports reviews

Good
8.7
from 0 - 10
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Review by confirmed purchaser

EXCELLENT in evey way

I visited the shop at westview and they ordered a jacket for me when it cam in there was no push to make me buy it (but I did) I also ordered a jacket online which i returned to the shop as it was too small the refund was in my account the next day as I say excellent.
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Review by confirmed purchaser

Expensive postage

I ordered a pair of gloves that were £75 and two pairs of socks that were around £20 each. I know that they say that it will take around 5 to 7 days to send but when the postage is £6 you would expects better. It's not like the item were heavy or a large package. They also didn't come on the day that they said and I had an email telling me I wasn't in... Which I was. They then came the day after! They didn't do anything overly wrong, but for £6 postage you expect a slightly better service!
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Review by confirmed purchaser

Fantastic Service

The order arrived the next day, it was as advertised so all good. Thank you
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Review by confirmed purchaser

Fast and efficient

When I place the order, I was given a delivery date within the next 5 days - the boots actually arrived after 2. Good quality boots at a competitive price. Recommended.
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Review by confirmed purchaser

Great price, good service

I got a snow jacket from The Snowboard Asylum, a branch of Ellis Brigham's. It was a previous season's, so was greatly reduced in price. In fact, it was the best price I found on the net, even including delivery (which was also reasonable). It arrived quickly and without any damage. Couldn't ask for more from an online store, really.
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Review by confirmed purchaser

An excellent service from a great company

Great selection of products on an easy to use webite. Delivery excellent, with good communication. Had to return product as had ordered several different items, but was refunded very quickly once they had received the returned products. Would definitely recommend this company.
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Review by confirmed purchaser

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Had made main purchases in Ellis Brigham, Snow Zone Leeds for son's school skiing holiday.
Lady there was so helpful I persisted with website although there were problems ordering online on several occasions.
Website brilliant once this sorted.
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Review by confirmed purchaser

good range of products!

Easy to order from a good range of quality products!
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Review by confirmed purchaser

Superb service!

Very fast delivery- 48hrs. Brilliant price and quality. Will be ordering again soon.
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Review by confirmed purchaser

Warm Mitts

Delivered promptly, the mitts are waterproof and warm
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Review by confirmed purchaser

correct but mistake for size

worst experience than last year , I didn't recieved any tracking number to follow the order
but after sent the mail , The answer was fast
but now I have to send back my jacket , too big
I didn't see the correlation for European size , so I order size M but 42 , not 38 like European
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Review by confirmed purchaser

fantastic customer service!

Even though they hadn't got what I ordered, their service was brilliant, proactively contacting me and keeping me informed, thanks will definitely shop here again
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Review by confirmed purchaser

Very quick delivery

I ordered these boots and they appeared a couple of days later. They were well packed and I am delighted with them. Thank you Ellis Brighman Mountain Sports. Now all I need is the snow, if you could send some you would get a 6th star!
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Review by confirmed purchaser

All good

Ver hood service - no problem
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Ski pants!

Looking to replace existing ski trousers and was helped by friendly staff to find the air I needed. so whilst only looking, bought pair straight away. Very good quality selection and service!
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Review by confirmed purchaser

Written with a warm head

I ordered two of the 'classic' Arc'teryx beanies in different colours because I love them (and you can never have enough) but instead I only got one, and a different style beanie as a replacement for an allegedly out of stock item. But this wasn't made clear either beforehand nor on delivery note, so it looked like a mistake (they're still advertising the so-called out of stock item on 1 Nov 13). I phoned, was given a 10% discount for my trouble but since that was actually the price difference (the replacement was cheaper) it all looked a bit grudging. So not massively happy with service but I love the classic beanie...
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Review by confirmed purchaser

Fantastic service

Ordered gore tex Burton gloves in medium.
Arrived very quick.
I needed to change the gloves from medium to large. (My fault), so sent them back for exchange. I received the replacement very quickly.
From start to finish, the whole process was the quickest i have ever encountered. About four days including exchange. Also you can track delivery literally to the minute. Best I've ever seen.
As always the quality was first class.
If all websites were this good. The world would be a better place
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Review by confirmed purchaser

Easy Order

Came as expected.
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Review by confirmed purchaser

Great service. Would definitely use again.

Item arrived in a few days and was exactly as described online.
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Review by confirmed purchaser

Very quick service

very quick service

Ellis Brigham Mountain Sports Details

About this company

Ellis Brigham Mountain Sports and the Snowboard Asylum are the UK's premier retail stores and online shops for ski and snowboard hardware, mountaineering & camping equipment and outdoor clothing.

Visit Ellis Brigham Mountain Sports

Contact information

Call us on: 08443721010
We live here: PO Box 491
M5 0AE Salford
United Kingdom

Category

Ellis Brigham Mountain Sports is ranked 260 out of 503 in the category

Ellis Brigham Mountain Sports is ranked 17 out of 20 in the category Wintersport

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