Good Service, quick shipping. Would be nice if I could allocate a specific date on which to receive the goods. Or maybe an email to confirm the goods have been dispatched. Also it might be nice to offer more emergency equipment/courses/links to other related services. The service of Emergencyfoodstorage.co.uk has improved significantly over the past months, keep it up!
Easy purchase - Great customer service - Fast delivery. *HOT CAN* meals are hot, tastey and simple to use. Although In my opinion they are expensive for the volume of food in each tin, at least you don't have to worry about the "use by" date (5 years). A great solution for an emergency food supply and very handy to keep in the car (with a spoon), incase you are stranded on the road overnight.
Top-notch service! Everything went smoothly: order creation, delivery and tracking. After receiving the delivery. there was a missing item but it was promptly resent. Thank you! Nuno Correia, (Lisbon, PT)
I have ordered twice from this company and both times my order arrived so quickly, it was well packaged and the products are great. I also like the newsletters that they put together, very informative. Would definately recommend.
I am very satisfied with Emergencyfoodstorage.co.uk. Although I'm from Portugal, my order was delivered very quicly: I made the order on a Monday evening, and Friday morning it was here. And everything was complete and in great shape. Keep up the good work!
I was sent an email that my food could not be delivered on the Thurs but they would get it to me on Friday, I waited all Friday, nothing. I emailed them on Saturday asking if I could expect delivery and then was called and told that it had been delivered to me on Friday and it was signed for? I knew I was home all day and that none of my neighbours had signed for it but as a last resort I went and checked the basement flat in our building block and it had been delivered to a builder there who perhaps thought it was building supplies. Unfortunately now that neighbour knows I have emergency food and they will be knocking (hopefully just knocking) on my door in an emergency.
On the positive side & why it is 3 stars and not 1/2 is because I was called on the weekend when I sent the email by someone at the company who attempted to go through the situation & sort it out which is better than just email contact and also better than a no weekend response and only getting feedback on Monday.
Would I use them again? Probably the delivery problems are mainly the fault of whoever the courier company was.
At first my order was going well until I was told I would have to wait 12 weeks for my goods. To my delight... after displaying my displeasure about this, my goods arrived within the same week of my original order. Nice 1.
The Tins and Pouches are perfect for long term storage as they do not take up as much room as tinned food and need minimal rotation, with 25 year shelf life for the tins i can store and forget and use the pouches for the car , helping neighbors if needed and camping
Good breakdown of products. Lots of choice & only retailer in the UK where you can get mountain house. Peace of mind, fast delivery and packaged well. Like the website. Easy to use, quality user interface.
THE nutshell is above and you can have it even without nuts BUT i wish there was more choice of singly or 2 or 3 or 6 packs of selected veg but some dont see corn and sunflower allergy until its too late
add in fish and egg and mustard allergy and need rice for the gluten free carb
and you have an easy cook diet..... it just has to be right for you or even with food you need time to recover !