Emporiolive reviews

Emporiolive reviews

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The silent salesman EmporioLive

Today is the last day of the year and I wish everybody on TrustPilot a Happy New Year.
My own wish for the New Year is that the company I trusted and paid 850 Euro; EmporioLive, will finaly send me my Ipad Air. I have waited since the 26th of November for it to happen.
I have E-mailed with no answer, I have tried to phone them, only to hear a portugice voice on an answering machine saying somthing I don`t understand. I have registred a bill on their Support Center only to find the account not accessable the next time I tried to log in there.
I can`t wait forever and I must consider legal steps if nothin happens within the first week of the new year. I am so very dissappointed over this.
Roald Ingebrigtsen, 66
Yesterday, the 9th of january my Ipad arrived to my door. What a relief!
But I shall never again buy anithing from EmporioLive.
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Den tysta och långsamma försäljaren.

Jag beställde en Ipad Aire den 25.november 2013. EmporioLive hade varan i lager (1-2 dagar)
För att få varan snabbare betalade jag en Expressavift och skulle då få paketen inom två dagar.
I dag skriver vi 19.desember 2013 och det är lika tyst från EmporioLive. Jag har mailad flera gånger utan svar, jag har skapat en biljett i deras "Support Center" men inte fått hjälp.
Jag tror inte EmporioLive tänker låta bli att stå för sin del av avtalet och leverera varan.
Men det är ett avtalsbrott att inte ha levererat varan när det har gått tre veckor. Ock utan att höra av sig.
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Steals money from who works in purchasing sue ​​site. Do not ship the product or answer messages.

I made a purchase, paid and not received, the product of purchase. The company does not answer my, numerous attempts to contact them.
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Good products for a cheap money

Ordered a Garmin GPS watch two years ago, and wasn't too happy because the delivery took about one week, but I had paid for a quick delivery. BUT! Since they have such great prices, and I DID receive my device the last time, I was just prepared for an extra delivery period, and ordered my new GPS watch from this site again, though this time with regular delivery.
I was gladly surpriced, I recieved my package within 5 days! (Ordered wedensday, received the package the following monday). And I saved approximately 400 DKK!
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Excellence !

Biggie thanx Emporio for excellent service, delivery & information upon my purshase and delivery of my new BlackBerry Curve !
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EL keeps ignoring my contact attempts about a valid cell phone warranty

EmporioLive promises 2 year warranty at least for their cell phones. My Sony Ericsson broke after about 1,5 years after I bought it from EL. As you can see, EmporioLive has a "Super Support portal with 100% satisfaction" or something, where you can contact them with your problems.

My phone wont turn on anymore so I have created four (4) tickets there explaining my problem and giving the details of the receipt. No reaction. I hope I gave them enough time to answer, only four weeks.

Well, because I am a fair man and always believe good about everyone (even EL), I thought maybe their support portal wont work. So I wrote a polite e-mail. No reaction. I wrote another one. No reaction. I tried to call. No reaction. After that I checked, are they still on business. And yes, they are.

So, I have written my story, truthfully, with objectivity and without any anger.

I have no complaints about the products they are selling. But please, keep in mind when ordering some expensive electronic device from Emporio Live: Their own warranty does not work at all.

If you ever have wondered the question: "Who is that lurking in the shadows?" , I know the answer: It´s the EmporioLive employee hiding from the unsatisfied customer.
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Great online shop. I recommend to all users!

I always buy from emporiolive. they have competitive prices and fast deliver. This was my 4th order and I'll keep on buying.
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Great support and prices.

I can only recommend emporiolive. I bought a GPS that was out of stock, received an email the next day asking if I wanted my order to be updated to a better version with no extra cost. In the end, I received a Zumo 660LM and payed for a Zumo 660. Great support. Congratulatios!
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Fast and competitive!

I recommend: Got my Garmin in 3 days! and they sent me a 10€ discount on my next order.
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Money fraud, they stole my money :(

i made a order on a ipad mini and they didnet deliver, just took the money and i cant get my money refundet or the item, i even used mastercard. but Skrill that handlet the transaction, just dont care.

dont ever shop here, im going to the police, and hope they can help in this matter.

the company dont ever anser mails, and the company is located in portugal not cypres and they say.

ITS ONE BIG SCAM !!!!!!!!!
EmporioLive.com

Reply from EmporioLive.com

Dear Morten,

Your order was delivered on the 10/04/2013. There was in fact a slight delay but no fraud or scam.
We'd like you to please reconsider your review.
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ALDRIG IGEN!

Jeg købte en iPhone 4s fra denne hjemmeside d. 05.03.13. Jeg valgte den hurtigste levering fra FedEx, alligevel gik der 13 dage, før jeg modtog min pakke.

Jeg prøvede få kontakt til emporiolive utallige gange både via mail og opringning, men det var umuligt at få nogen som helst kontakt med firmaet. Når man ringer til dem går den direkte på telefonsvarren, og mails besvarer de heller ikke.

Nu hvor jeg så har modtaget mobilen, der iøvrigt var en gave, finder vi ud af, at der kun er en amerikansk lader med til...

Det var SLET ikke besparelsen værd at handle fra dette firma og jeg kan på ingen måde anbefale dem til nogen.
EmporioLive.com

Reply from EmporioLive.com

Dear Cecilie,

By the time your ordered it was clear at Emporiolive that it would take up to 6 days to ship your product. That was exactly what it took. Regarding the charger, there has been a mistake but our support team is ready to solve this by sending a new charger or by giving you a discount so that you can buy the correct charger in a nearby store.



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Svindelforetagende?

ingen reaktion når jeg prøver at rykke for min hurtige levering af en Ipad.
har betalt v bankoverførset - til en bank i Lichtenstein !!!
Kunne ikke finde anmeldelserne ¨på nettet da jeg havde brug for dem - søgte igennem EDB-priser - og kontaktede da også TÆNK, om de havde noget på firmaet.,
Svaret var at da TÆNK havde været med atil at danne hjemmesiden EDB-priser ønskede man ikke at udtale sig om enkeltfirmaer.
Dette til orientering - Ordren har ikke hængt så længe endnu, men længe nok til at jeg frygter alvorligt for min betaling. -
EmporioLive.com

Reply from EmporioLive.com

Dear Finn,

There has in fact been a delay in handling and shipping but you have received your order. Please apologize our delay and we'd like to inform your that all measures have been taken such as changing suppliers and staff so that situations like yours won't happen again. We now have a 3 day handling period.

Best regards,
Support team
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Scammers

I ordered a tablet PC which, according to the price search engine edbpriser.dk, was cheapest at emporiolive.
I realized that the model they advertised didn't correspond to the model they described on their web page and inquired about it. They took several days to respond and after a long time I was informed it was an error, that they had corrected it and cancelled my order, case closed. 6 weeks later after trying to reach them several times with no reply, I'm still waiting for my refund.

A serious company would respond much faster, not after a couple of days or not at all. They would also have apologized for the error and at least asked if I still wanted to product and I think most companies would have offered the correct product at the advertised price.

I will never deal with this company again or any of their many localized names to make people believe it's a local company. Also, I will advice anyone agaisnt them at any given chance.
Right now I'm headed for the bank with printouts of all the transactions and mails to make the credit card company cancel the payment and I will also make a formal complaint that they seem to be a scam company.
EmporioLive.com

Reply from EmporioLive.com

Dear Karsten,

Your refund was issued and the problem is solved.
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Attentions! cheaters!

I have ordered SmartPhone with fast FedEx delivery 24/48 from 21 of December 2012 and I didn't get anything yet (9 of Jan 2013). Total around 650USD
They simply ignore me by email and I can hear only answering machine on mobile phone. Once they promised full refund and nothing!!!
I was google and found a lot of bad reviews about this company and I found many other company with similar name but all of them have bad reviews and same contact phone number.
Here they are:
[External links Removed]
Tel: +35 191 8882372 | Fax: +35 820 7818056

All this companies have bad reviews!

Don't buy from them!
I was so stupid and I trusted them because I found the via [external links removed]
Today I was complaining to http://www.ic3.gov/default.aspx about this situation.
The IC3 accepts online Internet crime complaints from either the actual victim or from a third party to the complainant.

If someone had similar problems please complain here http://www.ic3.gov/default.aspx

Hope you will find this review helpful.

And I think we must stop this Cheaters somehow!
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Lever ikke op til leveringtiden og svarer ikke på henvendelser

Bestilte et Garmin-ur. Leverancetiden var oplyst til 4-5 dage. Pengene blev trukket efter 1 dag - det eneste sted hvor jeg oplevede hurtig service. Derefter hørte jeg ikke noget i 10 dage. Jeg skrev til dem - men intet svar. Jeg ringede til det, men blev mødt af en telefonsvarer. Efter endnu 5 dage skrev jeg til dem igen - denne gang i en lidt strammere tone. Pludseligt var uret på vej - jeg fik aldrig svar på nogle af mine henvendelser. Jeg havde det som at sende penge ned i et sort hul og håbe på det bedste. Det var ikke besparelsen værd.
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Betal extra for hurtig levering - og bliv snydt!

Bestilte to mobiltelefoner og valgte den dyre levering med "Fed Ex 24/48 timer aflevering".
Da jeg efter en uge endnu ikke har modtaget varen, skriver jeg og spørger hvad der sker, hvornår jeg kan forvente aflevering. Emporiolive.com's svar er her gengivet uredigeret:
"
the availability of this product is 2-6 days.

The 1-2 days that you refer is regarding shipping. When we send by FedEx it takes 24/48 Hours if i send by normal post will take 5 days.
"
DVS jeg ved endnu ikke hvor længe jeg skal vente, men to ting står klart:
1. Emporiolive.com lever ikke op til den afleveringstid de skriver på hjemmesiden
2. Deres standard for information af kunden er ikke imponerende.
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great product and delivery, but old maps

I had absolutely no problems with the ordering or delivery of my Garmin Zumo 660 GPS. All parts were there and it has worked well both on a motorcycle and in a car. However, I soon found out that the maps in the GPS were outdated. For example, it did not have motorways in Denmark that were built at least 10 years before my purchase. As well, I never managed to figure out how to sign up for automatic map updates, which I seem to be needing very much. Apart from that, a great product.
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Hold dig væk fra denne butik

Købte en mobil for 3/4 år siden og den har nu en fejl som er dækket af garantien.
Har forsøgt at kontakte supporten 3 gange uden at jeg har fået kontakt til dem - den eneste måde er en web-formular!
Formularerne bliver bare slettet, hvis man forsøger at følge op på dem!

Den værste support jeg har oplevet!
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Købte Garmin Edge 800

Købte cykel PGS´en fra Garmin. Super god handel. Dog tog leveringen et par dage ekstra, men det var til at leve med. Kan kun anbefale hjemmesiden.

EmporioLive.com Details

About this company

lowest price: Terratrip, Garmin, Nokia, Sony Ericsson, Tomtom, Apple, LG, Motorola, Samsung, Blackberry, Kingston, e-Books, HTC, BlueChart, GSM Accessories, Acer, Palm, Archos, Olympus, Brother, Canon,

Visit Emporiolive

Contact information

Call us on: +351934002666
We live here: Avlonos 1, Maria House
1075 Nicosia Nicosia - Cyprus
United States

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